NameSilo

Prevent businesses from paying for positive comments on NP

Labeled as status-monitor in NamePros Help and Feedback, started by DomainBanana, Jun 11, 2020

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  1. DomainBanana

    DomainBanana Established Member

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    For the past couple years, a large marketplace was paying for positive comments on NamePros.

    I don't think NamePros should permit the content of its forum to be distorted through paid comments.

    How about a rule that prohibits companies from paying for or incentivizing positive reviews on NP?
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. bmugford

    bmugford www.DataCube.com PRO VIP ICA Member ★★★★★★★★★★

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    I agree. Any incentivized review does really skew the outcome.

    At the very least they need to disclose the fact that they were paid for or incentivized for their review. It is actually a requirement in some places.

    https://www.ftc.gov/tips-advice/bus...tcs-endorsement-guides-what-people-are-asking

    In addition, the Guides say, if there’s a connection between an endorser and the marketer that consumers would not expect and it would affect how consumers evaluate the endorsement, that connection should be disclosed. For example, if an ad features an endorser who’s a relative or employee of the marketer, the ad is misleading unless the connection is made clear. The same is usually true if the endorser has been paid or given something of value to tout the product. The reason is obvious: Knowing about the connection is important information for anyone evaluating the endorsement.


    Brad
     
    Last edited: Jun 11, 2020
  3. bmugford

    bmugford www.DataCube.com PRO VIP ICA Member ★★★★★★★★★★

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    Can we get a NamePros statement on this?

    Is it OK to pay for or incentivize members to post positive comments or reviews, especially without disclosing that information?

    I think it is clear there should be a rule, if one does not already exist.

    Brad
     
    Last edited: Jun 16, 2020
  4. equity78

    equity78 Top Member TheDomains Staff TLDInvestors.com PRO VIP ★★★★★★★★★★

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    Do we know who is doing it and proof money changed hands?
     
  5. Samer

    Samer Top Contributor VIP

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    To be fair, when you are a "new member"

    You are treated like Nuclear waste.

    Ruined by "new members" often zero feedback offer too good be true for steals of prices, hoping to scam and run.

    Dont buy reviews (Should be illegal)
    Just buy name think undervalued as low as $1 (there's many) better way to earn credibility, legally, ethically, while spend minimal. When someone offers positive feedback as the product for $$ should be zero-tolerance.

    A gray area would be buying worthless names for positive review,
    Seller might not know you think it's worthless,
    You're just buying it for "the review"
     
    Last edited: Jun 16, 2020
  6. Samer

    Samer Top Contributor VIP

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    To be clear Namepros should make a statement on this;

    But find way combat the distrust new members have initially.

    There has to be a way... I too was treated that way "new member"
    So it makes sense, there's a black market business model around this
     
    Last edited: Jun 16, 2020
  7. bmugford

    bmugford www.DataCube.com PRO VIP ICA Member ★★★★★★★★★★

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    I have no clue, but it seems like a good policy to have in general. As I pointed out above, it is actually a requirement in many jurisdictions to at least disclose any ties.

    Brad
     
  8. equity78

    equity78 Top Member TheDomains Staff TLDInvestors.com PRO VIP ★★★★★★★★★★

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    I think this is about a company not a member.
     
  9. equity78

    equity78 Top Member TheDomains Staff TLDInvestors.com PRO VIP ★★★★★★★★★★

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    Yes it is Brad, I was not disagreeing with you I was being 100% upfront that I did not hear about a company paying. I wondered if there was any proof?
     
  10. DomainBanana

    DomainBanana Established Member

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    The company in question stopped as soon as they were called out on NP.

    The moderators know the details. No need to mention them in public.
     
  11. noneisnone

    noneisnone Established Member

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    a while ago a new user kept on mentioning a certain website every post (promoting it as if he was a user of the site) it looked forced but there is no way to prove if that person got paid or not
    am i allowed to post an example of this ? with the username ? @Mod Team Alfa @Mod Team Echo @Mod Team Bravo
     
    Last edited: Jun 18, 2020
  12. bmugford

    bmugford www.DataCube.com PRO VIP ICA Member ★★★★★★★★★★

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    I am amazed the mods have still not responded to this. It doesn't exactly take a profile in courage to say that this behavior is unacceptable.

    Brad
     
    Last edited: Jun 20, 2020
  13. Mod Team Bravo

    Mod Team Bravo Moderator, NamePros Moderator PRO VIP Gold Account

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    Hello,

    Currently:
    1. We don't have an explicit rule against it.
    2. We understand that third-parties encouraging positive reviews, implicitly or explicitly, can mislead perception and skew ratings.
    3. We don't have a way to accurately detect manipulated reviews versus genuine reviews.
    4. Without a way to accurately determine abusive behavior, we wouldn't be able to enforce a rule on it.

    Any ideas?
     
  14. noneisnone

    noneisnone Established Member

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    Don't have a suggestion but my personal experience was a brand new user with about 10 posts all mentioning the website name and his conversation in the chat all referred to the website

    edit: Pm sent with the user information if @Peak.Domains was around he would confirm
     
    Last edited: Jun 23, 2020
  15. DomainBanana

    DomainBanana Established Member

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    Sites like Google, Amazon, Yelp have been battling paid / incentivized reviews for years and have strict policies against them.

    A couple ideas for NP:

    a) NP should have a clear policy against them

    b) if it is demonstrated that a business paid for / incentivized reviews on NP, all reviews of that business should be branded with a bold red disclaimer, notifying NP users that the business violated NP rules and that the review could be incentivized or paid for.
     
    Last edited: Jun 23, 2020
  16. noneisnone

    noneisnone Established Member

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    realistically speaking there is no way to prove it even if a policy was in place how would you prove that someone was paid to give a good review you simply can't
    https://www.reviewtrackers.com/blog/fake-yelp-reviews/ interesting article but not helpful

    in regard of the user i mentioned in my post above i sent his information to the mods and they seem to know of him mentioning the user already got a warning but he got it for "spam"

    just a quick though maybe every review you post you need to provide screenshots of w.e service you got to make sure you actually used the service ?

    i would love for a system to be in place to stop this but thinking about it i really don't see a way without taking actions based on assumptions
     
    Last edited: Jun 23, 2020
  17. DomainBanana

    DomainBanana Established Member

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    Sometimes you can prove that a business pays for or incentivizes reviews.

    If this is proven, then all reviews for that business in NP should be marked as possibly paid for or incentivized.
     
    Last edited: Jun 24, 2020

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