Labeled as information in Domain Selling and Domain Sales, started by Lox, Apr 12, 2021
@Dynadot did this get paid?
This type of font manipulation/confusion (upper vs lower case) is an old trick that should have been foreseen by the developers.
Perhaps they should use a serif type-font, or only upper-case.
Thank you for the suggestion, I have passed this on to our marketing team with this auction as an example to see if this can be implemented to our listings.
I'm sorry, we're unable to disclose information regarding private accounts and orders, unfortunately. It would be for the current registrant of the domain to decide whether they would like to disclose that information or not, as confirming whether or not a certain price was paid for a domain name could affect any efforts to sell the domain in the future.
You can also do it the same way as we do on 48hr (with two CSS rules to add) :
By default, show the domain in lowercase (or uppercase) and on mouse hover (:hover), show the opposite casing
And on hover
And then on the actual listing page, showing both works (but if you don't have enough space to add the other casing, this on hover tricks works too, just make sure the box with the :hover effect is large enough so users realize they can do it)
Thank you @Gube, I've passed both your example and the GoDaddy example from @karamakate onto the team for further discussion and expect that they'll be able to make the necessary changes to avoid a similar situation in the future.
No this is about a flaw in your system that might have caused someone to pay for something that they did not know they were buying.
This hurts, oh my goodness *holds hair with both hands*
Our team has confirmed that we'll be updating our marketplace and auction listings to show domain names in both lowercase and uppercase to minimize the risk of any misunderstandings in the future, thank you everyone for your feedback on this matter.
We don't disclose any private customer information, including sale information, without the customer's consent or unless required by law, regardless of the circumstances.
If you would like more information on whether the auction winner completed the purchase the current registrant would be the best point of contact. Currently, the domain is using our privacy service, so you could contact the current registrant by emailing [email protected] and including the domain name in the subject of your email. That will then be forwarded directly to the current registrant.
Thank you for implementing this and the feedback.
You continue to miss the point, hiding behind language that doesn't fit here. We all know what lnvitation.com sold for, if I was asking you Hey Dynadot what did lnvitation.com sell for and it was a private transaction, then sure you not giving out personal information makes complete sense.
In this case someone was compelled to start a thread because they could not believe someone got duped for a misspelling due to there being no upper and lower case designation.
To add to this nonsense it's now on auction on your site with no upper and lower case designation. https://www.dynadot.com/market/user-auction/lnvitation.com
If your back-end is PHP, just copy-paste this code and fix that problem in a minute;
No need for grandiloquent messages, long considerations or boring team meetings.
This piece of code will do the job.
Pathetic reply by Dynadot
@Dynadot your initial reply is tone-deaf, and followup still weak. You should be ashamed.
“Thank you everyone?” Wasnt he one email.
Pathetic reply by Dynadot---so correct
Dynadot is the enabler here, their marketplace and should be held liable for deception /misrepresentation .
Dynadot ---you have a higher standard in this industry and should be responsible.
@Dynadot should lock funds and refund the winner in case he claim it.
Otherwhise it's a scam !!!
I agree that in the perfect world Dynadot would have both upper and lower case varients of the domain shown on auction listings but I think people are being a bit too harsh on them. It really isn't that hard to work out what you're bidding on. A lot of the blame has to lay with the bidders for not doing their due diligence and blindly bidding.
Separate names with a comma.