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Index.php not loading in browser for some websites

Labeled as advice in Web Hosting Discussion, started by dnk, Jan 28, 2018

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3,083

  1. dnk

    dnk Established Member ★★★★★★★★★★

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    For a particular cpanel webhosting account, index.php is present when checked using FTP and file manager, however it is not visible when a browser is used. What could be the reason?
     
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  2. dna

    dna Top Contributor VIP ★★★★★★★★★★

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    I assume that what you mean by "not visible" is that the index.php webpage is not displayed when you
    enter the domain name. When this happens to me its for one of two reasons. The index.php
    web page has an error in it or your computers security software refuses to display the index.php
    webpage for security reasons. You can test for the first reason by using a simple "Hello World"
    index.php webpage. For the second reason, google the domain name or link to it from one of your established websites.
     
  3. dnk

    dnk Established Member ★★★★★★★★★★

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    There is no error with the index page, for other webhosting companies it is working fine
     
  4. enlytend

    enlytend Top Contributor VIP Gold Account Trusted Blogger ★★★★★★★★★★

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    Is it loading a different page? If so, either get rid of the other page or change your default index order.

    If that's not it, check your permissions. Does everyone have read permission on the file?
     

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