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question Have you ever had any repeat retail buyers?

Dynadot Dynadot

KTC

Established Member
Impact
637
As I'm slowly building a list of people that have purchased a domain from my listings, where I have access to their email and sometimes their phone number, I'm starting to wonder if it would be a good idea to start reaching out to these folks in the case that they may be looking for another domain name to add into their business pursuits.

I am aware of the fact that there are repeat buyers when it comes to wholesale transactions like here on NP. But, I'm unsure if it would be a worthwhile venture to repursue these buyers as I don't hear much about repeat buyers when it comes to retail purchases. My portfolio is quite small(currently around 350), so unless they are serial entrepreneurs or are in a few different niches, I'm having a hard time envisioning that I could land a repeat buyer myself.

This question may be more tailored to people that run their own marketplaces or handle their own sales, but have you ever followed-up with old leads for other names within your own portfolio? Or do you mainly just focus on those leads on purchasing the domain they originally inquired for? Tried searching a bit on here, but most of the search is tailored to NP feedback.
 
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jhm

Top Contributor
Impact
10,371
350 in your portfolio, and you say its small (I renew under 100, I'm smaller). 350 domains in a portfolio is decent...I haven't had repeat buys from the very small number of domains that I deal with. It will be different for those at a different level (meaning more domains, or those selling a niche category / specialist buys). IMO
 
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Impact
38,969
I have sold the same domain twice to the same buyer, does that count? LOL

I have done it a handful of times, but virtually all my sales are one off transactions.

Brad
 

KTC

Established Member
Impact
637
It happens quite a bit in the gambling category, probably with other kinds of domains too.
I believe it.

Like your casino marketplace, by the way. That would be something I wouldn't even question when it comes to following up with potential repeat buyers.
 

KTC

Established Member
Impact
637
350 in your portfolio, and you say its small (I renew under 100, I'm smaller). 350 domains in a portfolio is decent...I haven't had repeat buys from the very small number of domains that I deal with. It will be different for those at a different level (meaning more domains, or those selling a niche category / specialist buys). IMO
I used to own way more when I was developing niche websites for affiliate marketing purposes. I think at my peak was around 1k? Renewal time sucked so bad, but it was a good hustle for awhile. I'd like to build my portfolio further, but need more sales to start coming through.

I agree that it's probably more of a chance when it comes to people that have higher numbers in their portfolio or target niche categories like @ultradog has.
 

KTC

Established Member
Impact
637
I have sold the same domain twice to the same buyer, does that count? LOL

I have done it a handful of times, but virtually all my sales are one off transactions.

Brad

Not going to lie, I was hoping you would be one of the people to respond since you have way more experience and a larger portfolio. I kind of expected to hear that most of your transactions were one-off. Maybe I should just keep those leads to reach back out if I have something that might interest them.

And that totally counts! LOL

I have all the domains that I've sold for a decent amount marked on a watchlist just in case those buyers forget to renew them cause you never know. ;)
 

KTC

Established Member
Impact
637
I have sold the same domain twice to the same buyer, does that count? LOL

I have done it a handful of times, but virtually all my sales are one off transactions.

Brad

Not going to lie, I was hoping you would be one of the people to respond since you have way more experience and a larger portfolio. I kind of expected to hear that most of your transactions were one-off. Maybe I should just keep those leads to reach back out if I have something that might interest them.

And that totally counts! LOL

I have all the domains that I've sold for a decent amount marked on a watchlist just in case those buyers forget to renew them cause you never know. ;)
 

jhm

Top Contributor
Impact
10,371
I used to own way more when I was developing niche websites for affiliate marketing purposes. I think at my peak was around 1k? Renewal time sucked so bad, but it was a good hustle for awhile. I'd like to build my portfolio further, but need more sales to start coming through.

I agree that it's probably more of a chance when it comes to people that have higher numbers in their portfolio or target niche categories like @ultradog has.
That's awesome. Yeah, dealing with 1k domains and so on isn't my style. Small is beautiful...I'm just not as serious as others
 

KTC

Established Member
Impact
637
That's awesome. Yeah, dealing with 1k domains and so on isn't my style. Small is beautiful...I'm just not as serious as others
I wouldn't say you're not as serious as others. I'd say you're doing what's best for you. If you're getting a good return on the ones you are holding, then that's awesome.
 

biggie

GreenFriendly.comTop Contributor
Impact
14,340
Hi

usually, i'll just thank the buyer for their purchase and express appreciation for doing business with me.

to go back and solicit them later, could be a turn-off.

and i too, have once sold the same name twice, but not to same person.

imo...
 

KTC

Established Member
Impact
637
Hi

usually, i'll just thank the buyer for their purchase and express appreciation for doing business with me.

to go back and solicit them later, could be a turn-off.

and i too, have once sold the same name twice, but not to same person.

imo...
Glad to have you chime in!

Good point in the potential of turning a previous buyer off from purchasing from you again. I know they say the money is in the follow-up from a marketing perspective, but maybe in a domaining sense, the money is in the follow-up in purchasing the name they inquiried on without trying to shift to other names as it's sounding like a majority of buyers are one-off purchases.
 

topdom

Top Contributor
Impact
1,500
Yes, we all sell to same few agents and not knowing it. Also we don't have buyer's info (useful part at least). How can you have their info : outbound?
I sell a domain at a marketplace, and then contact the buyer (actual one) if I can , they don't respond. Because they feel closer to the registrar/marketplace they deal with, although I'm the one on their side.
 
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topdom

Top Contributor
Impact
1,500
edit: you said retail buyers ( who are not agents). in my case, yes, there is one example, I didn't have direct contact with actual buyer.

I owned LLL.info and L-L-L.com, offered both to owner of L-L-L.de (developed site), they ignored. If I send another message, it will be ignored again. Will such a message wake them up,..I mean, hopefully they will forget my message but they will remember L-L-L.com might be a reasonable purchase.
 

AEProgram

Top Contributor
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6,604
never, I did have a buyer try to sell me the domain back for a much higher price. I offered him the same price he paid but refused.
 

KTC

Established Member
Impact
637
Yes, we all sell to same few agents and not knowing it. Also we don't have buyer's info (useful part at least). How can you have their info : outbound?
I sell a domain at a marketplace, and then contact the buyer (actual one) if I can , they don't respond. Because they feel closer to the registrar/marketplace they deal with, although I'm the one on their side.

edit: you said retail buyers ( who are not agents). in my case, yes, there is one example, I didn't have direct contact with actual buyer.

I owned LLL.info and L-L-L.com, offered both to owner of L-L-L.de (developed site), they ignored. If I send another message, it will be ignored again. Will such a message wake them up,..I mean, hopefully they will forget my message but they will remember L-L-L.com might be a reasonable purchase.
Confused about what you're saying here about agents? And I get my info from inbound inquiries, not outbound.

If I'm reading this correctly, you have not had a repeat retail buyer?
 

topdom

Top Contributor
Impact
1,500
At least one, but I didn't have direct contact.
Also, we usually don't have contact info of buyers,
because people go to their registrars, that registrar (as an agent) offers backorder,
and and backorder process starts, the registrar tries to buy and sell at the same time
(at buyer's and seller's cost) which quite often leads to unsold/unpaid somains/sales.
(and this is why Epik is hiding contact info now, they hope they get leads and prevent sales
(or get the domain via lowballing somewhere),
and once (if) domain expires they would contact that potential buyer.
Others do this as well, but Epik cheats by saying "contact owner",
while owner won't get the whole message.
Why ask contact info of person contacting, if it won't be shown to
actual owner. What will Epik do with that info intented for domain owner.
Someone should stop them !
For at least one user they do a favor (because they like him).
but other users need to be scammed via arbitrage.
 
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KTC

Established Member
Impact
637
never, I did have a buyer try to sell me the domain back for a much higher price. I offered him the same price he paid but refused.
Wait, so the buyer bought the domain from you and tried to sell it back? Wild. O_o Never expected to hear that kind of scenario to happen.
 

AEProgram

Top Contributor
Impact
6,604
Wait, so the buyer bought the domain from you and tried to sell it back? Wild. O_o Never expected to hear that kind of scenario to happen.
Not right away.

I hope he lets it expire so I can catch it and try to sell it to him again.