NameSilo

'halvarez' at Snapnames auctions uncovered

Located in Domain Marketplace Reviews started by prague7, Nov 4, 2009.

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  1. deb

    deb Established Member ★★★★★★★★★★

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    Wait till we find out who HIS Secret Customers were getting Special Deals/Info....
     
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  2. Peter

    Peter Top Member VIP ★★★★★★★★★★

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    Famous last words, are any company going to say they could be affected as well when a competitor admits an issue.

    ---------- Post added at 12:10 AM ---------- Previous post was at 12:09 AM ----------

    He was a major share holder.
     
  3. Ms Domainer

    Ms Domainer Top Contributor VIP ★★★★★★★★★★

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    Thanks for nothing.

    I spent significant time working on that thread, which I thought might be a help to the community.

    And I don't start threads lightly.

    :(

    *
     
  4. Oversee Rob

    Oversee Rob Established Member ★★★★★★★★★★

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    SnapNames has truncated the available bid history for a couple of years now. This was done to make downloading of recent history easier as some clients were experiencing browser time-outs and to reduce the data storage demand. This change was not made recently or in connection with the issue announced today.

    Anyone impacted by the unauthorized bidding will receive information from Rust Consulting that identifies the auctions and domain names involved.

    Rob
    Oversee Support
     
  5. Peter

    Peter Top Member VIP ★★★★★★★★★★

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    Ms Domainer please get over it, if you have a problem with what happened do as Galel suggested. Post in the private section to get the matter resolved. Also depending how it was deleted the post may still be here just hidden.

    This thread is for the issue about snapnames not a grievance with a thread being deleted.

    ---------- Post added at 12:17 AM ---------- Previous post was at 12:14 AM ----------

    Hi Rob

    Thank you for posting here. What about the other questions that remain unanswered?

    What happened with the domain did he keep the?
    What action is being taken to this person?
    Are the rumours true on who it was?
    What action is being taken to ensure the matter does not happen again?
    Exactly how many auctions were involved?
    How are you going to refund people who's account have been abandoned?

    And I am sure if you read through the post you will find many other questions.
     
  6. deb

    deb Established Member ★★★★★★★★★★

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    Get Legal Advice and Double Check Everything Before Signing Anything with RUST in settlement imo
     
  7. bmugford

    bmugford www.DataCube.com PRO ICA Member VIP ★★★★★★★★★★

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    I agree. In the effort of full disclosure all this needs to be answered.

    Also how was this allowed to go on for 4 years? There have been posts and comments about "Halvarez" for years. How was Snap not aware of this despite the red flags?

    Brad

     
  8. deb

    deb Established Member ★★★★★★★★★★

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    ---------- Post added at 12:17 AM ---------- Previous post was at 12:14 AM ----------

    [/COLOR]

    Hi Rob

    Thank you for posting here. What about the other questions that remain unanswered?

    What happened with the domain did he keep the?
    What action is being taken to this person?
    Are the rumours true on who it was?
    What action is being taken to ensure the matter does not happen again?
    Exactly how many auctions were involved?
    How are you going to refund people who's account have been abandoned?

    And I am sure if you read through the post you will find many other questions.[/QUOTE]

    What Date Exactly did Halvarez register his Snapname?

    Is our Order History back to 2005 still available?

    Was he the only one involved in the Scam at Snapnames?

    Was he working in Cahoots with others external to Snapnames in conspiring to defraud Snapnames customers on a massive scale over such a long period?

    Halvarez = The Bernie Madoff of Domainers!!
     
  9. GF

    GF Domain Buyer VIP ★★★★★★★★★★

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    I couldn't agree more!

    A class-action lawsuit is brewing here. :guilty:
     
  10. Domainace

    Domainace Top Contributor VIP ★★★★★★★★★★

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    Just received email from Namejet. I think they're nervous, too.

    Dear Valued NameJet Customer,

    As you may have already heard, another company in our same line of business, SnapNames, was the victim of an internal security breach. We wanted to address any concerns you may have and assure you that at NameJet we have the necessary security protocols in place to prevent this kind of incident.

    What Happened at SnapNames:

    According to SnapNames, an employee set up an account on SnapNames under a false name. Under this account, the employee bid in SnapNames auctions. In many instances the bidding by this employee caused the ultimate auction winner to pay more for a name than had the employee not participated in the auction. In addition, on certain occasions, when the employee won an auction, the employee secretly arranged for a refund from SnapNames. This was in violation of SnapNames internal policy, and once discovered the company immediately closed the account in question and the employee was dismissed.

    We commend SnapNames for taking quick and decisive action once it discovered its security breach.

    NameJet has Strict Security to Prevent Anything Similar:

    You should have full confidence nothing similar has occurred on NameJet. We have security procedures and policies in place that monitor all activities to ensure that “shill” bidding does not occur. Further, employees are strictly barred from bidding on auctions and NameJet has both internal and external monitoring to ensure all security procedures are enforced. These procedures were developed and are maintained by two of the world’s largest and most trusted registrars.

    Thank you for your business and for your ongoing trust in NameJet.
     
  11. TheBaldOne

    TheBaldOne Top Contributor VIP ★★★★★★★★★★

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    Question for 'Oversee Rob' - Have law enforcement agencies such as the police or FBI been informed of the fraud?

    If 'yes' then what agency and what are their contact details so as those affected can contact them.

    If 'NO' then why not?

    This whole thing stinks of the worst kind of PR cover up going! I suggest that all posters check out all domaining forums for there are things being noticed on one forum and not on another.

    May I humbly suggest that this issue is so large that the owners of the different domaining forums allow cross posting from one forum to another on this specific issue. We should be able to openly point from one forum to another now. This is fraud on a massive scale against domainers as a body.
     
  12. bmugford

    bmugford www.DataCube.com PRO ICA Member VIP ★★★★★★★★★★

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    On another forum the privacy issues were also brought up. Some people might not want a huge accounting firm going through their auction records.

    Could this be a breach of privacy? What a mess.

    Brad
     
  13. Peter

    Peter Top Member VIP ★★★★★★★★★★

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    TheBaldOne there are already some posts to DNF in this thread. Experience tells me this tends to happen as long as it is within reason but of course that is a management call.
     
  14. bmugford

    bmugford www.DataCube.com PRO ICA Member VIP ★★★★★★★★★★

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    Yes, these actions are criminal. If these actions have been covered up that is criminal as well.

    Simply firing an employee is not an acceptable response to fraud of this scale.

    Brad

     
  15. deb

    deb Established Member ★★★★★★★★★★

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    "Some people might not want a huge accounting firm going through their auction records."

    might be an embarrasing problem for some of the "Adult" domainers lol
     
  16. bmugford

    bmugford www.DataCube.com PRO ICA Member VIP ★★★★★★★★★★

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    Or true TM cybersquatters.

    Brad

     
  17. Ms Domainer

    Ms Domainer Top Contributor VIP ★★★★★★★★★★

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    I combed through my past Snapnames auction list to see if Halvarez was one of the bidders, and I came up with nine names, all .coms.

    I noticed that Halvarez did not join in the bidding pool for anything but .coms, not even premium names in other TLDs. I also noticed that if bidding was hot, he did not bid. I'm not saying this is definitive, just what I noticed on my list.

    My list is short because I don't bid on that many domains on the aftermarket, and I only jump in if I'm sure I really want to pay $60.00 for a name (after having once won a name I didn't really want).

    So here is my list, all .coms (none of which are mine):

    Lurk
    Raspberry
    Typically
    FinanceBroker
    Meets
    Mesos
    AdultNovelty
    Cognate
    Prompted​

    If it's allowed, I invite others to post their lists in which Halvarez joined the bidding, whether or not he won the domain. He won none of the domains on my list.

    Thank you.

    *
     
  18. Acroplex

    Acroplex Top Member DomainGang.com PRO VIP ★★★★★★★★★★

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    I am sure Snapnames maintains this information regardless of how much of it is available via the account. I have opened a ticket to obtain this information from Snapnames. If you fail to provide me with the information I will consider this an act of collaboration against the transparency of this situation. All leads point to a huge class action lawsuit that Snapnames will be facing unless they provide all data related to all auctions where "halvarez" and associated accounts participated.
     
  19. bmugford

    bmugford www.DataCube.com PRO ICA Member VIP ★★★★★★★★★★

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    There are too many to list. Basically every .COM auction I was in, he was in as well. Even if he did not bid he was always in the auction with the exact same backorder time as mine.

    I saw him in NET/ORG auctions as well, but not as frequently. Many times it was just the two of us in the auction.

    Brad

     
  20. MicroGuy

    MicroGuy Miembro Especial VIP ★★★★★★★★★★

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    That brings up another interesting question. If this VP knew the proxy amounts he would have had a field day running up auctions.
     
  21. cmason

    cmason VIP Member VIP ★★★★★★★★★★

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    Great point MicroGuy...and as the VP of engineering, he surely worked with the backend. The power he had over the system is simply scary.
     
  22. Acroplex

    Acroplex Top Member DomainGang.com PRO VIP ★★★★★★★★★★

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    Brad, the trick was known for months; he would carpet-bid in auctions that had bids, taking advantage of knowing the EXACT time of an auction start. It smelled like an inside job from the get-go but Snapnames DEFENDED "halvarez" as a big customer all along.
     
  23. bmugford

    bmugford www.DataCube.com PRO ICA Member VIP ★★★★★★★★★★

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    There are so many unknowns that need to be answered.

    I wonder if SnapNames.com really expected the story to explode like this.

    Brad

     
  24. deb

    deb Established Member ★★★★★★★★★★

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    "he would have had a field day running up auctions."

    He certainly Did!! this is going to be a massive compensation payout for Snapnames/Oversee
     
  25. bmugford

    bmugford www.DataCube.com PRO ICA Member VIP ★★★★★★★★★★

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    Yeah, the red flags have been there for years. It was either a coverup, or flat out negligence that lead to this.

    When this story broke I was about 99% sure it was "Halvarez" before it was announced. Why is it so many domainers brought up this possibility for years, but SnapNames.com was so blind to it.

    This story is not going away. Minute by minute it is getting worse for SnapNames

    Brad

     

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