The ironic thing here is that Epik is suffering from you exactly what apparently makes you suffer so much. You've stated a lot of accusations in this thread which simply are not correct. And you've sustained them even after Epik representatives have explained the situation time and again. I can understand how frustrating this situation can be to you. This kind of things happen from time to time, probably caused by some previous owner activity. It certainly sucks. But accusing Epik of causing this and insisting again and again on it looks unfair and won't help you much. Try to stay cool and work with Epik representatives to remove the spam flag and recover the names. You'll eventually get them back, just try to stay calm and have some patience. Good luck!