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Dynadot Official Thread

Located in Domain Registrar Reviews, started by Dynadot, May 5, 2020

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  1. Chris Hydrick

    Chris Hydrick Account Closed (Requested) VIP

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    Looks like $6.99 is working again.

    upload_2021-8-2_14-9-6.png
     
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  2. karmaco

    karmaco Top Contributor VIP

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    The promo email was sent out yesterday and remains in effect. On to more relevant topic.

    Why are you making people who are logged into their own account do multiple captcha every few minutes? Nobody else does this. Your customer support told me you value securiy. You need to value your customers who will leave with repeated inconveniences. There is no reason on earth I should be forced to put in 3 codes in to get to the 4th page of my domains while logged in.
     
    Last edited: Aug 5, 2021
  3. alcy

    alcy Top Contributor VIP

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    what? com at 10usd on sept1 at dyna.. wasnt it supposed to be closer to 9??? @Dynadot
     
  4. tonyk2000

    tonyk2000 Top Contributor VIP ★★★★★★★★★★

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    Although .COM prices are increasing, we'll continue to offer low and transparent pricing for all pricing tiers:

    Regular: $9.99 /year
    Bulk: $9.25 /year
    Super Bulk: $8.99 /year

    Please note the above prices apply to registrations, renewals, and transfers. We encourage you to take advantage of our current prices and register, renew or transfer your .COM domain names before the new prices go into effect September 1, 2021 00:00 UTC.


    (recent Dyna email - quote end)
     
  5. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    We're still running our $7.99 .COM transfer promotion throughout until 23:59 UTC on August 31, you would just need to enter the coupon code "COMOVER21" during the checkout process to receive the discounted price.
     
  6. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Thank you for the suggestion, I've passed this on to our team as a feature request.
     
  7. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    We would allow you to unlock domains within the 60-day lock period and access the authorization code, and our system doesn't block any transfer outs for unlocked domains. The central registry may still enforce the 60-day transfer lock, however, and if so we wouldn't be able to bypass that.
     
  8. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    I'm sorry to hear that, there was a delay with the promotion being made active for the month of August. Our orders team would be able to credit the price difference to your account for those domains, we'd just need to ask you to contact them at [email protected] regarding that.
     
  9. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Thank you for sharing this information, I've forwarded this on to our engineering team.
     
  10. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    I'm sorry to hear that, you shouldn't be asked to complete the captcha more than once every 8 hours and that shouldn't be triggered by just a few page clicks. Would it be possible to PM us or contact our team at [email protected] with your username and IP address, please? We can then escalate that to our engineering team to find out why this is happening.
     
  11. DnDigger

    DnDigger VIP Member VIP ★★★★★★★★★★

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    Dynadot could send email notifications when a listing in User auction ends - easy to forget end time.
     
  12. vravis9

    vravis9 Top Contributor VIP

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    Why your banner ads on NP show $6.99 reg. And your site is offering at higher price !?
     
  13. Andrrey

    Andrrey Established Member

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    @Dynadot
     
  14. Andrrey

    Andrrey Established Member

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    Coupon code: AUGUSTCOM
     
  15. twiki

    twiki Top Contributor VIP Gold Account

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    @Dynadot, I am not receiving any emails from you since about a week now. It really hinders our management. Even my account manager hasn't replied.

    I don't know if any of our domains have sold on the aftermarket, when, and when the money will come into our account, how much etc. If there's any other issue such as an UDRP or cease or desist or whatever important email, I might not be informed.

    This is bad. I have several thousands of names with you.

    Any ideas when email will be fixed?

    Edit / Update: It seems it is a trickier issue, though probably not that hard to fix further since it has been found now. It's about your mail formatting which is a bit off, line size exceeds standards.

    We've spotted it and passed info to Dynadot techs via our account manager - so hopefully it will get fixed anytime soon.
     
    Last edited: Aug 12, 2021
  16. Maxxo

    Maxxo Established Member

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    Selling domains to people who need Dynadot account for a free push/transfer. When it comes to transferring domains to another account at Dynadot, it's really not very intuitive and simple for new inexperienced users. the seller pretty much has to hold the hand of the buyer telling them how to find their "forum name". Epik and other domain registers really make it simple to transfer domains quickly. All that's needed is the new account's email or account ID # ... @Dynadot would you consider making the transfer process a little more simple for newbies to accept domain transfers?
     
  17. tldboss

    tldboss Top Contributor VIP

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    I prefer using the forum name.
    No need to change the current process.

    To me, it's super easy and secure, maintains privacy.

    Suggest, you bookmark following url

    https://www.dynadot.com/community/help/question/find-forum-name

    "
    1. Sign in to your Dynadot account.
    2. Hover over your name in the top right corner.
    3. In the account drop down menu, your forum name is listed above your email address."
     
  18. Charybdis

    Charybdis Established Member

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    Sending over your email address to an anonymous party is not privacy friendly, and it might cause security issues as well.
    Forum name is a good choice, no need to change it.
     
  19. WGS_Thunder

    WGS_Thunder certified domainiac VIP ★★★★★★★★★★

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    Dynadot forwards to Afternic aren't resolving. Dynadot support tells me they are aware of the issue but don't know when it will be fixed.
     
  20. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    I'm sorry to hear of those email issues, was your account manager able to have that resolved? Please feel free to send us a DM if you are still having trouble receiving our emails.
     
  21. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Thank you for your feedback, our team has recently been looking into potential changes and improvements to make the change account system more user-friendly, and I will pass your feedback on to them regarding that.
     
  22. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    Thank you both for your feedback regarding the system, I've passed also your thoughts on to our team regarding the current system.
     
  23. Dynadot

    Dynadot Top Member Dynadot Staff VIP ICA Member ★★★★★★★★★★

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    We are sorry for the downtime, there was an issue with our domain forwarding servers yesterday which may have impacted your domain if it was using the forwarding service. Those issues have since been resolved and all services are working as usual currently.
     

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