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DAN.COM Domain Marketplace (Official Thread)

Located in Domain Marketplace Reviews, started by Reza, Aug 7, 2019

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  1. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Yes, I already asked it a few weeks ago in their LiveChat.
    They always need many votes to implement even MUSTHAVE features...
     
    The views expressed on this page by users and staff are their own, not those of NamePros.
  2. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Last few months they reply to me within minutes or max. 2h.
     
  3. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    It doesn't remember on their side.
    Clear cookies - and you will get their default page size.
     
    Last edited: Oct 14, 2021 at 12:44 PM
  4. davidc1

    davidc1 Established Member ★★★★★★★★★★

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    Normally support is fast (except for adding features...)
     
    Last edited: Oct 14, 2021 at 12:38 PM
  5. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    I have noticed that Google doesn't index my domains in their Redirect mode (to internal page with LiveChat).
    They even disappear from Google index.
    So I disabled it today.

    Also no any gain for me from this Redirect in terms of sales.
     
    Last edited: Oct 14, 2021 at 1:49 PM
  6. davidc1

    davidc1 Established Member ★★★★★★★★★★

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    Sure, this redirect is not good for sales...
     
  7. Zenaller

    Zenaller New Member

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    When I started transaction at Dan, there was intro message: if I want address message to human I need start message with @simon

    In my case Transfer Specialist name is Karam.

    So when I want send message to him, I should use @karam ?

    Just want understand how system work and why human ignore my messages.
     
  8. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Send just message.
    These tags are not required.
     
  9. LaszloSchenk

    LaszloSchenk Upgraded Member Dan.com Staff Blue Account

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    Dear @Zenaller,

    Thank you for contacting us.

    Instead of using Namepros, you would have gotten faster results and responses when consulting our chat. Our transfer team works queue-based. If your client replies to his/her instructions outside of our transfer team's office hours response is given the next day. One of the reasons why delays take place in responding is because every new message you send causes you to get relisted at the back of the queue. Many sellers choose to send a new message regarding one inquiry while it is best to simply be patient and await a response. Besides getting relisted at the back of the queue the workload for our support team is increasing due to the number of responses required as well.

    Regarding this case, I can recommend contacting our support chat or [email protected] with the transaction involved and have them look into this. In addition, I strongly recommend sending an inquiry to our support only once and await a response to ensure the swiftest response time.

    Have a great weekend ahead.
     
  10. ET76

    ET76 Top Contributor VIP

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    Hi @LaszloSchenk. Please provide us a feature to enable or disable our status :xf.smile:, thanks
    Untitled.jpg
     
  11. eternaldomains

    eternaldomains Established Member

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    Suggesting the same for "Responds within xx [time unit]"

    I don't see the reason why we have to log into DAN everyday just to look credible in the eyes of end users. This isn't Fiverr or some other freelancing site where time is extremely of the essence. If we ain't dead then the name will surely be transferred. We shouldn't be penalized just because we chose to ignore super low ballers. Only a rare breed of domainers like me may still respond to low ballers as soon as possible. So apparently now a super low balling robot can abuse the system and cause sellers' reputations to plummet instantly by sending low ball offers non-stop until legitimate end users will eventually see "Responds within - never". 'Verified trusted seller' status isn't going to help if end users get indicators to doubt that status in the first place.
     
  12. Handmade life

    Handmade life Established Member

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    @LaszloSchenk @DAN.COM


    Till now Payoneer payout option not added yet any I have payments on Payoneer not approved yet more than one week , I need to have my payments above 10K to PayPal with accepted extra fees and you refuse that

    Your help please
     
    Last edited: Oct 15, 2021 at 11:17 AM
  13. ET76

    ET76 Top Contributor VIP

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    Sometimes an offer coming while we're online but we're a bit busy and sometimes we need a time to research who is our buyer. For me, it doesn't feel good when potential buyers know I'm online but don't answer them right away.
     
  14. FolioTeam

    FolioTeam AMDB.tv VIP

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    Some sellers don't mind that information being there.

    PS: You can disable those four details by going to

    Settings>>For Sale Page>>Meet The Seller>>Do not show anything

    This will disable everything except your bio (If you have your bio enabled). It's an all or nothing approach. So, you can't have Verified Trusted Seller enabled but Last Online disabled
     
    Last edited: Oct 15, 2021 at 1:34 PM
  15. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    For me MeetTheSeller doesn't show anything using Standard theme, even if enabled. It is absent completely.
    I can see it with Brandable theme only.
     
    Last edited: Oct 15, 2021 at 5:16 PM
  16. davidc1

    davidc1 Established Member ★★★★★★★★★★

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    yes since dan 2.0 lol
     
  17. FolioTeam

    FolioTeam AMDB.tv VIP

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    That's strange. I use the standard theme and it works for me
     
  18. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    I guess, it works with Standard theme - only if you also have Bio.
    If no Bio (empty, like in my case) - MTS doesn't work at all.
     
    Last edited: Oct 15, 2021 at 5:59 PM
  19. Future Sensors

    Future Sensors 78% of human domainers will be replaced by robots Gold Account

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    Last edited: Oct 15, 2021 at 6:01 PM
  20. FolioTeam

    FolioTeam AMDB.tv VIP

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    My settings

    For sale page theme: standard

    Header background type: color

    Default for sale page background: teal

    Font color: dark

    Selling Options: buy now + make offer

    Payment plan options: Enable installments 2 years

    Make an offer: on

    Meet the seller: show info

    Meet the seller box:
    member since 2018
    Responds within 20 minutes

    Traffic graph: don't show anything

    Promote your domain store: show bio

    Captcha: disable captcha

    Host your for sale page on dan.com: redirect your buyers to your internal marketplace for sale pages (selected)

    Bodis user ID: Disable the hybrid for sale pages for all domains

    Then, under my About You settings, I have my nickname and bio fields filled out
     
  21. FolioTeam

    FolioTeam AMDB.tv VIP

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    Just deleted my Bio and it still works.
     
  22. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Then another option breaks MTS...
    Do you use your own avatar?
    I use just their autogenerated 2L image.
     
  23. FolioTeam

    FolioTeam AMDB.tv VIP

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    No profile pics
     
  24. Jurgen Wolf

    Jurgen Wolf Top Contributor VIP ★★★★★★★★★★

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    Please set it to: Don't show anything.
    Just to test MTS...
     
  25. FolioTeam

    FolioTeam AMDB.tv VIP

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    Tried this.

    It removed MTS on the individual landing pages of my domains. But the MTS options still shows up under the settings page.

    I can also see my bio and those other information like Last Online, Member Since etc on my profile page when I visit the link from my Namepros signature box here.
     

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