Closed

[Domain boy]

Closed

 

[Domain boy]

@GoDaddy

 

[zomainhacks]

Sorry to hear that. Unfortunately what matters is their ToS

 

[MasterOfMyDomains]

Days after domain expiration What happens and what you can do
+1 day We'll try to auto-renew it, or you can manually renew for the standard renewal price.
+5 days We'll try to auto-renew again - but if that doesn't work, your domain gets parked: your site and email stop working. But you can still manually renew for the standard renewal price.
+12 days We'll try to auto-renew your domain one more time. You can still manually renew for the standard renewal price.
+19 days Domain goes on hold: it's still in your account but inactive. Manually renew with applicable redemption fee.
+26 days Domain goes to auction. You can still manually renew for the standard price plus the applicable redemption fee.

🏎+30 days If no active bids in the auction, the domain stays in your account but now it's expired. You can manually renew for the standard price plus the applicable redemption fee.
Once there's a bid, the domain is removed from your account and you can't renew it any more.

https://www.godaddy.com/en-ca/help/what-happens-when-my-domain-expires-609#

Someone snapped it up at the pre 30 day action
Same at other registrars. Daddy says thank you, he will spend that free dough wizely

 

[Domain boy]

Yes I'm not debating their TOS.... I'm quite disappointed with the email they sent me (even if it's standardized) saying I had time to get my domain back if I did it within yesterday. Which clearly wasn't the case. They sent me that email on 12 June. If they told me the REAL deadline with which I could've saved my domain, I would have still been on time to renew it on June 12th.
I count their email as an official communication as it came from GoDaddy itself and if they say I have time until 12 July to renew my domain why shouldn't I believe it?????
@GoDaddy

 

[MasterOfMyDomains]

Tag @GoDaddy
As Rich would say, clearly they were within their TOS and your in the wrong by waiting to long.

Thanks @RichPyleRPM Twitter

 

[biggie]

and as usual i receive a couple of notices that domain is expiring.

I feel like I have the grounds to take legal actions against godaddy

Hi

you ignored a couple of notices,
and now you feel like you have grounds to take legal action against those who notified you more than once.

self-deception is a mutha...

imo....

 

[alcy]

Hello everyone, so I usually don't post much here on Namepros but I feel like this time it really is the case to do so.
I have plenty of domains with different registrars, including Godaddy, with which I have around 50. One of these domains of mine (Wales.xyz) at godaddy was expiring and as usual i receive a couple of notices that domain is expiring.
This was the last email notice i received by Godaddy about the domain:
Show attachment 259296

For the people that don't know italian, it says that the domain is RECOVERABLE within July 12th as long as the steps given are FOLLOWED.

Out of context, I'm 19 years old, I am a medicine student here in Italy and it was a period I was full of lectures and most importantly full of exams.

The domain wasn't much important to me and I decide to give priority to my med school exams and what I do is I TAKE NOTE DOWN of the last email notice given by godaddy and set myself a reminder to renew the domain on July 12th.

On July 12th I log into my godaddy account to follow the steps listed in the email I received and to my surprise the domain is GONE from my account.

I immediately contact Godaddy's chat through SMS and they replied so late that it became July 13th and told me that I couldn't renew it cause the deadline given was actually July 12th. But no, I clearly am aware that I tried to renew it on July 12th because I STICK to deadlines, but the domain wasn't in my account anymore.

So I take a more in depth research and find out that the domain was SOLD at a public auction on July 7th for mid 3 figure range.
Show attachment 259294

I felt so confused. I go navigate on the web searching for Godaddy's terms and find out that after 30 days from expiry they do put the domain in a public auction and I looked for my domain expiry date (June 2nd) and it did seem to align with their terms but CERTAINLY NOT with the notice given to me. As I said, it isn't a domain of much value to me and I was full of med school exams so I didn't really delve into godaddy's terms for expired domains and just went with their email notice of me having time till July 12th to recover the domain as long as those steps were taken.


I don't really see another perspective to this.... the email is very objective and as someone who is mother tongue italian it leaves little to no interpretation of it. It doesn't talk about an auction, it doesn't talk about whether there are bids or no bids in that auction, it just says you can RECOVER your domain as long as those steps are taken. That's why the fact that a few days before the domain was sold by them in an auction got me stunned. If the email notices I received aligned with their terms, i would agree that it would've been totally on me but this email is CLEARLY deceiving.

I get this email is standardized and most likely is sent to everyone.... but because of how it is sent and the words it uses you make people think that they have time to renew a domain till a certain deadline when as per your terms they don't.

I have talked about this issue to @Joe Styler but it looks like his position within godaddy has kinda changed and he has different responsibilities so he directed me towards the godaddy handle itself.

i will tag the Godaddy handle as well @GoDaddy

I am NOT expecting you to retrieve the domain from the current owner (which btw i don't find right and honest) as he legitimately won the domain in the auction by being the highest bidder, but the problem is that i should have not been given a fake deadline to recover my domain and i should've been aware of the domain going to auction

Given the nature of this accident I do however expect that, if you're honest and most importantly you value your reputation in the domain world, that you do transfer to me the income you got from my domain to me. I do have a lot of domains with you and wouldn't take them away for such an accident, but believe me, as all the most prominent domainers in the community, I do value reputation a lot and think it's the top priority in the domain industry as a whole - for both registrars and domainers.

I will end by saying that I feel like I have the grounds to take legal actions against godaddy due to the deceiving nature of the email which clearly gives a deadline which isn't true. I hope I will not have to test my grounds.

I look forward you doing the right thing and transferring those around 400 bucks to me. Better for me, better for you, you would look like a serious and transparent company, better for your rep as a whole. Mistakes get made all the time. Important thing is to take responsibility when they happen.

Best
Domain boy

hope u learned your lesson not to renew domains on last day.

 

[EtherealEmilie]

I don't like defending GoDaddy, but I believe you're in the wrong here, as per their TOS which you're supposed to have read, so you're supposed to know how it works.
They haven't lied when they told you that you could still renew it until the 12th (with an extra fee on top, more on that later): if no one had bid on it, you'd have been able to.
You could also have enabled auto-renew to prevent that from happening...

You should also learn how expiration works since it can be quite costly:
- when the domain expires you have 30 days to renew it with no extra cost,
- once the first 30 days have passed, it enters the redemption period during which you can still renew the domain, but with an extra fee, and your registrar is allowed to put it up for auction; the redemption fee is usually very high and the registrar doesn't have control over it, it's the registry that decides.
Those rules are designed by the ICANN, GoDaddy follows them closely otherwise they wouldn't have a business anymore.
Not your case here, but it should be noted that ccTLDs aren't bound by those rules and the domain can be removed from your portfolio as soon as it expires, be sure to read the rules of the ccTLDs.

For your information, renewing your domain on the 12th would have cost you the regular GoDaddy renewal rate $20.17 + the redemption fee that is $84.98 for the .xyz TLD, so a total of $105.15; unlike the $20.17 if you had renewed it before the 2nd.

I understand your frustration (and it's valid) and how you feel like you've been robbed, but that's not what happened here, you simply don't fully know or understand how domains work yet, and that's okay, we're all here to learn.

 

[HotKey]

These are the people tying up the system and making things harder and more expensive for the rest of us.

Congratu-effin-lations

 

[Domain boy]

These are the people tying up the system and making things harder and more expensive for the rest of us.

Congratu-effin-lations

Who are the ppl?

 

[HotKey]

Who are the ppl?

Who do you think creates these messes? What could you have done to avoid it?

Be a responsible domainer there is no need to lay deception accusations because you choose to do business at the stroke of midnight.

 

[Domain boy]

Who do you think creates these messes? What could you have done to avoid it?

Be a responsible domainer there is no need to lay deception accusations because you choose to do business at the stroke of midnight.

You clearly did not read the post. I'm on vacation. I won't waste my time with you. I had a 2.8k sale a couple of days ago. I'm doing great.

 

[alcy]

You clearly did not read the post. I'm on vacation. I won't waste my time with you. I had a 2.8k sale a couple of days ago. I'm doing great.

here sales mean nothing to nobody unless the name is given

 

[Domain boy]

here sales mean nothing to nobody unless the name is given

 

[alcy]

Show attachment 259333

nice sale .. check out np sold names thread.. people wanna know sales.
p.s. how many names u hold about?

 

[Domain boy]

nice sale .. check out np sold names thread.. people wanna know sales.
p.s. how many names u hold about?

Hundreds. Started from $0 and had my way up. I'm doing very well. I'm doing as a hobby as I said im 19 yrs old and med school IS my priority.
Now I need to go cuz as I said I'm in vacation in french Riviera and I don't wanna really waste my time arguing with anybody. Peace.

 

[homebuyer]

I'd prefer not to reread 'War and Peace', so please just answer these three questions: When did you register the domain? When did it expire? When did you attempt to renew it?

 

[alcy]

Hundreds. Started from $0 and had my way up. I'm doing very well. I'm doing as a hobby as I said im 19 yrs old and med school IS my priority.
Now I need to go cuz as I said I'm in vacation in french Riviera and I don't wanna really waste my time arguing with anybody. Peace.

ah yes well its just talk.. dont get your heartbeat up from it just learn... some folk say good stuff even if we dont agree.. but were all rebel at 19 so have fun and happy sales

 

[EtherealEmilie]

I'd prefer not to reread 'War and Peace', so please just answer these three questions: When did you register the domain? When did it expire? When did you attempt to renew it?

For context, since the original post was edited to remove everything, the domain was registered a June 2nd, no year was provided, it therefore expired on June 2nd of this year, they attempted to renew it on July 12th by contacting GoDaddy support since the domain was no longer in their portfolio given someone had already bid on it, they got a reply on the 13th, the reason why they took so long to attempt to renew it is because they received an email from GoDaddy telling them that they could renew it until July 12th and that they were busy with med school exams, so they understandably preferred to focus on the latter.