Backordered a misspelled domain with SnapNames

[infmoney]

Hi guys,

I usually double and triple check before I register or backorder a domain, but this time I screwed up and misspelled the domain, and now have been emailed by SnapNames with a "Congratulations on your successful transaction. " for what they essentially hand regged for me.

Has anyone had success getting a refund for this? The domain was available and they didn't "catch" it. I already created a support ticket but have yet to hear back.

 

[anantj]

Sucks with the situation at Snapnames. As someone asked, and as you mentioned, they are one of the largest and most efficient at catching dropping names. They also have a pretty large inventory of private sales. Tough getting suspended by them in this situation. I fully empathise with you and agree that SnapNames is completely in the wrong here

 

[jideofor]

Thanks, I only sold it for $150, so I turned a small profit. Wanted more for the domain, but I made a new connection for future business so all in all not bad.

I don't participate as much as I used to, but I'm still around checking threads weekly

Great you still check bro. I CAN'T forget the role you played in my domaining career. Yeah, it is okay to sell for cheap in order to pave way for subsequent sales.

I did that recently for a domain name at $100 because I feel by instincts, we might end up doing over 8-15 domain sales/transaction.