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DAN.COM Domain Marketplace (Official Thread)

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DAN.COM

Domain MarketplaceTop Member
Dan.com Staff
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DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
Feedback always reaches our product team and then we prioritize feedback based on impact. Dev resources are scarce at all tech companies. Building a great product is not building every feedback received on a forum directly after receiving it :).

Would be interesting (if you can tell us) what you see as your top 3 or 5 priorities for 2022 from a development standpoint
 
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More and more attracted Registries and parties like HugeDomains - this is their priority in terms of sales volume.
 
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I would love to be able to manage these settings through csv (y)
Good morning @Future Sensors & @thekiller,

This is listed with our team still and certainly will be released. We had to prioritize the features to be built and launched with Dan 2.0. We will continue to release additional features throughout the months which also will incorporate the expansion of the bulk edit options.

Have a great day.
 
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@LaszloSchenk , i sent you a message and I need to act fast. Please read it. Thanks
 
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Today I have seen 1 domain displayed twice in their search results (on 2nd and 8th place)...
100% BUG.
Already reported it to their LiveChat.
 
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Does anyone have recent experience using Google Analytics on Dan?

Could do with some pointers. Searched on Google with no useful results.
 
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Does anyone have recent experience using Google Analytics on Dan?

Could do with some pointers. Searched on Google with no useful results.

Did you do as quoted in the following post? I'm curious too.

You use one GA ID for all Dan.com domains, then when you go to GA to view stats the variable you are interested in is Page Title - each page title is the name of each domain.

Try GA >your Dan.com ID >Behaviour >Site Content >All pages >Page title
 
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Very traditional issue...
Views column is not updating 3 days already and counting...
 
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Can’t view my portfolio. Also CS is not responding. Is this a holiday outside the US?
 
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They replied to me in LiveChat today and yesterday...
 
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Dan.com and MediaOptions announce industry first partnership

Dan.com, the leading global domain marketplace and MediaOptions, the market-leading domain broker, have partnered up to shake up to revitalize the domain aftermarket. The partnership is intended to combine Dan.com’s domain marketplace together with MediaOptions’ enterprise-level domain brokerage services in order to boost sales for participating portfolio owners.

Read more here:
https://news.dan.com/203266-dan-com-and-mediaoptions-announce-industry-first-partnership

 
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Dan.com and MediaOptions announce industry first partnership

Dan.com, the leading global domain marketplace and MediaOptions, the market-leading domain broker, have partnered up to shake up to revitalize the domain aftermarket. The partnership is intended to combine Dan.com’s domain marketplace together with MediaOptions’ enterprise-level domain brokerage services in order to boost sales for participating portfolio owners.

Read more here:
https://news.dan.com/203266-dan-com-and-mediaoptions-announce-industry-first-partnership
Available for domains above $5k
 
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I moved the parking site to Dan.com two weeks ago.
The number of direct visitors is much less than the previous Sedo, Godaddy parking site It is being counted.
And the visitor counter for individual domains doesn't seem to work properly.
The total number continues to increase, but the individual domain counts remain the same.
What kind of problem are you currently having with dan.com parking?
 
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I moved the parking site to Dan.com two weeks ago.
The number of direct visitors is much less than the previous Sedo, Godaddy parking site It is being counted.
And the visitor counter for individual domains doesn't seem to work properly.
The total number continues to increase, but the individual domain counts remain the same.
What kind of problem are you currently having with dan.com parking?
Do you have less leads/sales than before ?
 
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Good morning all,

We have found that several users encountered their portfolio visitor counter not to update. Our product team was informed yesterday and made sure to resolve the issue. If for some of you the issue remains, please contact [email protected] or our chat and we will have our team look into it straight away.

Have a great day.
 
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How can I cancel a lead ?
I want sometimes to let a customer know that the negotiation is broken.
 
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Please show Parked indicator on Dashboard not in %, but in more informative format: just number of parked domains.
Or add this option to Settings.
 
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Please show Parked indicator on Dashboard not in %, but in more informative format: just number of parked domains.
Or add this option to Settings.
This function dont works well...
 
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Just always deny the initial bid.
It saves time and nerves.
 
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@DAN.COM
Why doesn't Dan.com provide a credit note for a refund when a purchase goes wrong?
Three weeks ago I bought a domain for $2k (paid via International wire, for which I even got charged 10 EUR by my bank). The seller became unreachable and the support team gave me the option to get a refund, which I accepted. Now, while you should have prevented this issue in the first place, I can understand these things can happen. What got me mad was when I asked for a credit note and I was replied that Dan.com doesn't provide them. So far, I have received credit notes from all major marketplaces, with many of them (including GoDaddy and Epik) providing them without the need of a request. I need a credit note for fiscal purposes, since it's the only way I can prove the wire I received from you is just a refund and not the payment for a sale.
As a first time buyer on your platform, certainly I can't describe my experience as positive.
Over the last week the team has been looking into this and finally solved my issue, so I'm updating my post.
 
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@LaszloSchenk

Idea to improve DAN.com user interface for sellers... On DAN seller's portfolio listing page where it says to show 25 per page and has options for 10, 25, 50, 100, 250... Let it remember the seller/admin's # of listings to show once they select it. For example, I'd like to see 100 domains per page all the time. But each time I have to re-select 100 per page. Could be a setting in the admin/settings where we can set default # of domains shown per page in portfolio view.
 
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@LaszloSchenk

Idea to improve DAN.com user interface for sellers... On DAN seller's portfolio listing page where it says to show 25 per page and has options for 10, 25, 50, 100, 250... Let it remember the seller/admin's # of listings to show once they select it. For example, I'd like to see 100 domains per page all the time. But each time I have to re-select 100 per page. Could be a setting in the admin/settings where we can set default # of domains shown per page in portfolio view.
Good morning @Maxxo,

Thank you for raising this suggestion. Our product team already is working on something that would make sure this no longer is an issue. We have no ETA yet but we will keep you posted on the developments.

Have a great day.
 
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@LaszloSchenk

Idea to improve DAN.com user interface for sellers... On DAN seller's portfolio listing page where it says to show 25 per page and has options for 10, 25, 50, 100, 250... Let it remember the seller/admin's # of listings to show once they select it. For example, I'd like to see 100 domains per page all the time. But each time I have to re-select 100 per page. Could be a setting in the admin/settings where we can set default # of domains shown per page in portfolio view.
It already does that. But, I think it resets if you log in from a different device. Mine sticks to the 250 per page selection every time
 
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What is the average response time from Dan.com support in chat?

Recommend to my buyer Dan.com as escrow service, he paid money on 12 October, and since then "Senior Transfer Specialist" respond 1 message at 24 hours.

Buyer nervous, I'm not understand how Dan system work, why is it so hard to provide buyer an Auth-code, that I submitted right after buyers payment.
 
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