Dynadot

NameSilo/Catch.club + SPAM + Szilard

Spaceship Spaceship
Watch

Sameh

NameMarket.comTop Member
Impact
356
Hi,

I've been receiving an email with the subject NameSilo/Catch.club + MyName every few days asking me if I tried Catch.club from NameSilo. The emails were signed by Szilard.

There was no opt-out link, so I replied and asked kindly to remove me from their mailing list, and the following conversion took place.

Szilard said:
Hi,
hope you are OK.
Let me know if you want to give a try on catch.club I am happy to help.
Also setting up domain watch I can recommend to save you time.
catch.club/account/watch
Szilard

Sameh said:
Hi,

I'll look into it later. Please remove me from your mailing list.

---------------------------
Thanks,
Sameh

Szilard said:
Hi,

I can put your email on a dormant list, so we do not send you email for 3 months, is that something interesting for you?

Szilard

Sameh said:
Hi Szilard,

I'm a domain investor and I'm well aware of the market. I don't need a reminder to check a service such as catch.club

Please kindly, remove my email from your list.

---------------------------
Thanks,
Sameh

Szilard said:
Hi Sameh,

I have closed this conversation.

Have a nice day.

Szilard

Sameh said:
Have you removed me from your mailing list?

---------------------------
Thanks,
Sameh

Szilard said:
Hi,

there is no list.

Szilard

Sameh said:
How do you email me then?

---------------------------
Thanks,
Sameh

Szilard said:
Hi,

this is a reply to your email you sent to us on

Sameh reported via email
4 years ago (Tue, 31 Jan 2017 at 7:48 PM)

Szilard

So,
  • There is no opt-out link.
  • He didn't confirm if he removed me from the mailing list. He just replied, with I have closed this conversation.
  • I received at least four emails from him, asking me to try their service within a short period of time.
  • He wasted my time over something that should not have taken time in the first place.
To be honest, I expected more from a company such as NameSilo. I don't use them, but I didn't hear bad things about them before.
 
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Thank you for bringing our attention to this case! We have done the necessary steps to avoid this happen in the future. Thank you for helping us to improve our processes and communication.
 
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