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Dropcatch domain issue

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Ercan KOKSEL

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Hello,
Firstly sorry for my English.

I won the auction. (02 June 2020)
I got the receipt proof, email + order number. It is now about 40 hours since I paid and I still don't have received the domain into the Namebright's account.

I bought 2 more domains the same evening, they came to my account. only 1 did not come.
I sent mail 2 times, but I did not get an answer.

What can I do now?
Thanks.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
Write to them @ [email protected] with the domain in question - this is an ongoing systemic issue that never completely goes away and is frequently a problem. Much of the time, paid for domains at Dropcatch immediately show up in your Namebright account and other times it can take hours or in some cases a day. And if you don't have your default settings @ Namebright set to automatically set the domain to privacy you will often in the interim have relinquished your contact information to the spammers. Namebright boast of being the most advanced registrar in the world - you would think they could solve this simple syncing problem.
 
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Write to them @ with the domain in question - this is an ongoing systemic issue that never completely goes away and is frequently a problem. Much of the time, paid for domains at Dropcatch immediately show up in your Namebright account and other times it can take hours or in some cases a day. And if you don't have your default settings @ Namebright set to automatically set the domain to privacy you will often in the interim have relinquished your contact information to the spammers. Namebright boast of being the most advance registrar in the world - you would think they could solve this simple syncing problem.

Thank you so much for your support :)
 
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They sent an answer.
"The seller is refusing to deliver the domain to dropcatch"
:xf.cry::xf.cry:
 
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They sent an answer.
"The seller is refusing to deliver the domain to dropcatch"
:xf.cry::xf.cry:
Seems to be an aftermarket domain, I thought it was a dropped domain auction.
 
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It was Pre-Release domain.
Ok, got it. But the reason - "The seller is refusing to deliver the domain to dropcatch" seems to be the bad part, after winning the auction.
 
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Yes very bad news.
Has happened with me at GoDaddy auctions many times, so I know how it feels. However, first time heard it for DropCatch too.
 
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especially the domain was 23 years old :xf.frown:
 
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For some reason today im facing the same issue with three domains, until yesterday it always took minutes to receive the domains
 
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