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advice Trying to send a PayPal payment

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J Sokol

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I've done this many, many times, but now PayPal is asking for the recipient's first and last name and country of residence. This is for a domain I'm trying to buy from an NP member and I don't have that information. PayPal's phone support isn't available so I tried chat, but they want to charge me a dollar and send me to some other site.

Has anyone else had this same problem?
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
Try doing it from your phone
 
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Thanks -- same thing happened.
 
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Double check the paypal email address and if you are sure its good its possible the user never set up paypal. If the email is good and the user has a setup paypal, then it might be a country that has restrictions that make paypal ask for this, however, usually its either a email typo or the user didnt setup their paypal.
 
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If the email address is correct,
So I don't think that's going to happen,
Or maybe the account was violated,
And they were banned by PAYPAL
 
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