DAN.COM Domain Marketplace (Official Thread)

DAN.COM · Aug 7, 2019

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

Embrand · Jan 27, 2020

LaszloSchenk said:
Good morning all,

We understand the concerns new changes can bring at the beginning. However, please bear in mind that this will not be the definite version. While using the new lease to own feature and our landing pages we will continuously improve the options available.

Regardless, the complaints stated about the domain seller/expert boxes have all been noted. We have acted fast based upon your response and made it possible to select your own values. However, it is not possible to disable these boxes. You might not envision it now but as stated before, our account managers and support desk encounter hundreds upon hundreds of conversations with your buyers each and every day. These representatives encounter and tackle all the questions your buyers have before proceeding with their purchase. Based on these frequently asked questions the new boxes, amongst others, have been added. In essence, it will only ensure more doubts are taken away instead of getting created.

Have a great week.

Thanks for giving us this option and for the fast implementation.

alcy · Jan 27, 2020

@LaszloSchenk
Laszlo, can you in any way or shape say based on your site stats (sales/visits etc) that putting a url redirect to your sale lander through registrar or say Bodis, vs doing the DNS nameserver redirect, makes any difference at all to end result.. in terms of buyer's experience on the lander, and most importantly, sale/offer ratios? what can you think of that is different on both cases... dns vs url... and how do you know or believe this changes the buyer experience? thanks!!!

Ostrados · Jan 27, 2020

For me I am not interested in any leasing or installment plans, so I disabled installments completely on all my domains.

I wish that DAN focus more on growth and Traffic, currently only source of traffic is direct type in traffic there is no showcase on front page, no curated lists, no category lists..etc. Also there is almost ZERO marketing done by DAN!

Most important thing that DAN should focus on is brand awareness by doing aggressive advertising & marketing, that is important because most end users don't know what DAN is! Relying on type in traffic for bringing sales makes DAN no better than an escrow service with a parking option IMO.

alcy · Jan 27, 2020

Ostrados said:
For me I am not interested in any leasing or installment plans, so I disabled installments completely on all my domains.

I wish that DAN focus more on growth and Traffic, currently only source of traffic is direct type in traffic there is no showcase on front page, no curated lists, no category lists..etc. Also there is almost ZERO marketing done by DAN!

Most important thing that DAN should focus on is brand awareness by doing aggressive advertising & marketing, that is important because most end users don't know what DAN is! Relying on type in traffic for bringing sales makes DAN no better than an escrow service with a parking option IMO.

i fully agree. as i said before, a good test for this is that i get virtually ZERO offers/sales directly from DAN market and my listings present there. if i run a test and do a redirect for typin trafic to dan sale lander.. then i get an offer here and there.. but even this is very rare for me. which does maybe say something about the lander itself.

of course I could just shoot myself in the leg and say all my domains are worthless crap... but I've not started to domain last nite... and most importantly, even without redirect to godaddy sale lander (which is total nonsense lander btw), I still get a fair share of offers and sales just strictly from people finding my domains on godaddy auctions. as well as a fair share of sales and offers just through bodis page, where I am redirecting trafic most of the time.

now these facts speak volume to me... and perhaps as said above, Dan should invest more time and effort into perhaps bringing their market and their market listings to a similar level of trafic and popularity on the web and domaining market, as is the case with godaddy. it won't be easy, but if they won't put effort and or money into it (instead of other things like landers) then it will never happen. i think its a process they should start NOW.

cheers

Abdullah Abdullah · Jan 27, 2020

nivadriver said:
BIN 2700
Two word .com
33 months

You mean like 81 per month? Wow ,

alcy · Jan 27, 2020

Abdullah Abdullah said:
You mean like 81 per month? Wow ,

not so much I know... but get 10 like these... or 20...and you get to live the life of a digital nomad prince... well...at least in pakistan... or india... or ukraine... or few more places....

so its not about the 80$... but 80x10 or x20. imo

Abdullah Abdullah · Jan 27, 2020

alcy said:
not so much I know... but get 10 like these... or 20...and you get to live the life of a digital nomad prince... well...at least in pakistan... or india... or ukraine... or few more places....

so its not about the 80$... but 80x10 or x20. imo

It will not be even 81 because they will cut their share, also the fees, so who knows what you would endup with every month. 800 monthly is reasonable I would say, but not 81.

frank-germany · Jan 27, 2020

Abdullah Abdullah said:
It will not be even 81 because they will cut their share, also the fees, so who knows what you would endup with every month. 800 monthly is reasonable I would say, but not 81.

the problem is not the amount
but the high likelihood of them not paying more than 3 month

Abdullah Abdullah · Jan 27, 2020

frank-germany said:
the problem is not the amount
but the high likelihood of them not paying more than 3 month

I guess as a seller you keep the money and the domain, so not bad

davidc1 · Jan 27, 2020

1) I dont understand how these boxes works, when you click on them nothing is happening.
2) without redirect, the chat is not working, so why displaying these boxes when the redirect is OFF

alcy · Jan 27, 2020

Abdullah Abdullah said:
It will not be even 81 because they will cut their share, also the fees, so who knows what you would endup with every month. 800 monthly is reasonable I would say, but not 81.

yes true... -9%

i get solid success and completion ratio when I add a bodis lead to dan for completion and checkout... and their 5% fee is solid too ... so despite many unpaid regular sales in past there... I do have some faith that their buyer checkout process/experience is not as bad as many others claim it to be.. though i never followed it or bought there...

that being said, exposure (or lack of it) of their dan marketplace listings is a mojor issue which imo is not being rally worked on too much... as well as now imo an over complicating of the sale landers while time and money could be invested in marketplace exposure... i think all these things are kind of making dan go in the wrong direction. but this is just my view on it.

davidc1 · Jan 27, 2020

alcy said:
yes true... -9%

i get solid success and completion ratio when I add a bodis lead to dan for completion and checkout... and their 5% fee is solid too ... so despite many unpaid regular sales in past there... I do have some faith that their buyer checkout process/experience is not as bad as many others claim it to be.. though i never followed it or bought there...

that being said, exposure (or lack of it) of their dan marketplace listings is a mojor issue which imo is not being rally worked on too much... as well as now imo an over complicating of the sale landers while time and money could be invested in marketplace exposure... i think all these things are kind of making dan go in the wrong direction. but this is just my view on it.

when you receive a bodis lead, you fill the form on dan manually directly or you negotiate with the buyer before ?

alcy · Jan 27, 2020

davidc1 said:
when you receive a bodis lead, you fill the form on dan manually directly or you negotiate with the buyer before ?

as far as I know, once you add lead, the sale window that opens after is no longer between you and buyer... but you and dan system.. so thats too late for negotiation then.

i always set price by email with the bodis buyer, then when we have price, I add the lead.

davidc1 · Jan 27, 2020

alcy said:
as far as I know, once you add lead, the sale window that opens after is no longer between you and buyer... but you and dan system.. so thats too late for negotiation then.

i always set price by email with the bodis buyer, then when we have price, I add the lead.

you have 2 options, negociation or already negociated

alcy · Jan 27, 2020

davidc1 said:
you have 2 options, negociation or already negociated

if you mean to negotiate on dan in that sale window aftr you add lead, then i don't think thats an option

domeen · Jan 27, 2020

@LaszloSchenk
I have this question. How will you handle all those new tld-s or cctld-s installment sales?
How will you handle it all? You have to take control of those domains right?

handling.com, .net, .org I do not see a big problem. But all those others?

frank-germany · Jan 27, 2020

Abdullah Abdullah said:
I guess as a seller you keep the money and the domain, so not bad

extremely bad:
as this may have been your only chance to sell the domain
or
as you may have missed another real buyer
or
they may have used the domain in a destructive way

Abdullah Abdullah · Jan 27, 2020

frank-germany said:
extremely bad:
as this may have been your only chance to sell the domain
or
as you may have missed another real buyer
or
they may have used the domain in a destructive way

All valid points, that is why I like to set my monthly money to a high enough....500 or more, so the buyer feels invested in the name and buys. I am not for this 80 or 50 per month thing. No way, lol

BrandCollectors.com · Jan 27, 2020

@DAN.COM i dont have an option add background and cant change the font color from green to another.

DomainBarracksRob · Jan 27, 2020

I have already switched back to the 12 installments (no lease) with Make Offer!

This way I can still have BIN and / Make Offer on my landers!

I don't trust buyers paying more than a year while "RENTING".( I'm not in this to rent names) They may simply back out, decide it's not worth it, Plus on a xx,xxx name( this added interest is Not pleasing)

Also I I have realized one other "hurdle" of why my offers have slowed since using 80% dan landers......The buyer HAS to Stop and Make an Account first to send one! Where as on my efty landers....it was a painless fill out your name, email, offer and message and hit send BOOM done, contact with seller, and INFO!

Going to stick with it a lil awhile more, but feel I'm going to start moving some of my landers here shortly.

I agree the "boxes" are un-needed, where some things should take priority others are instead, just the simple fact to have that over a "contact this seller" button is a simple example.

frank-germany · Jan 27, 2020

DomainBarracksRob said:
I have already switched back to the 12 installments (no lease) with Make Offer!

This way I can still have BIN and / Make Offer on my landers!

I don't trust buyers paying more than a year while "RENTING".( I'm not in this to rent names) They may simply back out, decide it's not worth it, Plus on a xx,xxx name( this added interest is Not pleasing)

Also I I have realized one other "hurdle" of why my offers have slowed since using 80% dan landers......The buyer HAS to Stop and Make an Account first to send one! Where as on my efty landers....it was a painless fill out your name, email, offer and message and hit send BOOM done, contact with seller, and INFO!

Going to stick with it a lil awhile more, but feel I'm going to start moving some of my landers here shortly.

I agree the "boxes" are un-needed, where some things should take priority others are instead, just the simple fact to have that over a "contact this seller" button is a simple example.

I test about half of my domains on my own Lander
as I'm not convinced that the DAN versus undeveloped
was a great move

and nobody cares to reply to my request
to have my old undeveloped lander back

Hey guys @Dan I believe you tested thoroughly
but did you do it for .de domains? and german markets?
does any of your online support guys speak german?

I have decades experience with A/B testing

but I can't test anything with DAN

Nikhil Jain · Jan 27, 2020

DomainBarracksRob said:
buyer HAS to Stop and Make an Account first

Not sure if there is some confusion? I tested one other domain by making an offer using a new email, just to see if DAN prompts me to create an account. Expectedly, they did not. They simply mailed me a confirmation email and done.

Ostrados · Jan 27, 2020

frank-germany said:
I test about half of my domains on my own Lander
as I'm not convinced that the DAN versus undeveloped
was a great move

and nobody cares to reply to my request
to have my old undeveloped lander back

Hey guys @Dan I believe you tested thoroughly
but did you do it for .de domains? and german markets?
does any of your online support guys speak german?

I have decades experience with A/B testing

but I can't test anything with DAN

Whats the diff between Und & Dan? I dont get it

DomainBarracksRob · Jan 27, 2020

Nikhil Jain said:
Not sure if there is some confusion? I tested one other domain by making an offer using a new email, just to see if DAN prompts me to create an account. Expectedly, they did not. They simply mailed me a confirmation email and done.

we don't get your email, Dan does!

If you don't relay, no chat,Dan relys

Does'not work that way

Your "offer" still goes through "dan" and your new "email" needs to be confirmed by Dan.

It is not Email to Email like a efty lander

No Confusion here.

alcy · Jan 27, 2020

as everyone can see by countess confusions, questions and comments here now... i believe dan has become complicated for nothing. yes I am a lover of simplicity... and efficiency in all regards of life... but one does not need to be that to realize that these new moves are causing more confusion and chaos than imo positive things.

plz mr Dan... keep things simple.. strive for even more simplicity in future... and concentrate all your efforts (or almost) toward exposure of our listings on your marketplace... and an easy lander for buyers and sellers... this is what makes money in the end! for us... and for you! thanks!

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