Discuss your Epik Experience!

dande · Jul 24, 2019

I think Epik is building the best ever Domain Lander in the history of domaining, and it really needs to be talked about extensively. That's why I am creating this discussion thread. A lot of thought process really goes into the project. And I can see (for the first time) a landing page that is built from the stand point of domainers rather than for just the marketplace itself.

Everything you have ever dreamt of getting or seeing in a professional landing page can be found in the new Epik marketplace landing page design.

Some of my Favorites Features:

1. The ability to optimize your "domain for sale" landing page to actually rank on Google, displaying your sales pitch/domain description. I just did that with few of my generic domain names such as ASAP.TV, targeting certain keywords, and they are showing pretty well on Google. That's a huge plus in my marketing effort.

2. Being able to change background image is another huge one for me. If you are good with pictures and images, you will surely find this very useful. I did that with Nagasaki.org and the result was truly amazing, showing the city of Nagasaki right at the background.

There are too many positive features and I don't want to mention all of them, all alone

So I am leaving you guys to share and discuss what you loves most or dislike about the new Epik marketplace and the landing pages.

The only negative for me is the checkout process. There are too many terms and conditions buttons to tick before checking out. It will be nice if they can streamline those into one beautiful big button

They also need to place the checkout button directly under the payment options. Right now it is awkwardly place somewhere below at the sidebar, which I don't find cool at all.

Sales experience is also welcomed in this discussion. I haven't had any sells so far at Epik because I started using the marketplace just recently, but the future is looking so bright.

Chris Hydrick · Nov 21, 2019

Rob Monster said:
Or do what some folks do and just show a low lease price, e.g. like this guy does:

Ok I love the lease + make offer / contact domainer option.

And while this quirk is way less important than my initial suggestion, I still feel the above landing page wording has room for improvement, in that, is $39.88 really a Payment Plan, or could you give us the ability, or modify depending of option selected, to state something more specific such as lease the domain today for $XX/month (for when leases are selected as default)?

Assuming you guys already have this in the works, and something that could nullify the above paragraph, but it sure would be nice for us (the domain seller) to select multiple options (such as lease, up front sale, monthly installment sale, etc) and give potential buyers the power to select pre-approved financing/leasing options. Despite if more correspondence needs to occur to work out the intricacies with a buyer, I think it would be fantastic if we could first present potential buyers with multiple options for them to mull over prior to contacting us. Just a thought. But, boy would that be cool to empower the seller by empowering the buyer.

Rob Monster · Nov 21, 2019

Grilled said:
Ok I love the lease + make offer / contact domainer option.

And while this quirk is way less important than my initial suggestion, I still feel the above landing page wording has room for improvement, in that, is $39.88 really a Payment Plan, or could you give us the ability, or modify depending of option selected, to state something more specific such as lease the domain today for $XX/month (for when leases are selected as default)?

Assuming you guys already have this in the works, and something that could nullify the above paragraph, but it sure would be nice for us (the domain seller) to select multiple options (such as lease, up front sale, monthly installment sale, etc) and give potential buyers the power to select pre-approved financing/leasing options. Despite if more correspondence needs to occur to work out the intricacies with a buyer, I think it would be fantastic if we could first present potential buyers with multiple options for them to mull over prior to contacting us. Just a thought. But, boy would that be cool to empower the seller by empowering the buyer.

It really is a rental. See the detailed terms:

We do also offer the option of a Financing. It is just a toggle in the dialog:

This seller had set "Rental" as opposed to "Financing". You can also configure rate increases, and the % that accrues towards principal, e.g. a lease might allow some contribution to principal.

I think we have seen most of the curve balls. If it gets too exotic, we just have buyer and seller execute a purchase and sale agreement and we enforce the terms.

Chris Hydrick · Nov 22, 2019

Rob Monster said:
It really is a rental. See the detailed terms:

Show attachment 136523

We do also offer the option of a Financing. It is just a toggle in the dialog:

Show attachment 136524

This seller had set "Rental" as opposed to "Financing". You can also configure rate increases, and the % that accrues towards principal, e.g. a lease might allow some contribution to principal.

I think we have seen most of the curve balls. If it gets too exotic, we just have buyer and seller execute a purchase and sale agreement and we enforce the terms.

I'm way ahead of that, and am aware of the features. This was probably my mistake as I didn't articulate it well enough for you to catch my drift. Probably could be best said like this, "I would like to enable, pre-approve, and list multiple purchase/rental templates (A-N) to include as a drop down for the buyer to see on the landing page, rather than me unknowingly selecting one option that may or may not entice the buyer enough to contact for more info.

I want to select and set multiple buying options, to include options to sell with a downpayment, without a downpayment, to lease, or to BIN. By setting as many possible options, and if landers allowed for a drop down once viewing more details, and rather than the seller dictating the featured sales options, the seller can opt for and preapprove multiple payment options, just so they buyer knows of all options, prior to contacting rather than leaving it up to whatever singular option the seller randomly decided to select.

....

And NO, while more details may show it to really be a lease. The landing page says, buy, finance, yet more options shows only a rental option. What happened to the buy, or finance options that I read on the landing page. Sure would be nice to know off hand what the price to buy outright or finance would be. Oh well, if I really want it, I'll contact them. But it's probably too expensive if they're only offering leases.

I can see how that example helps shoot the moon, by helping to gather more information about your buyer, rather than those ah man moments, if only I know what a gem I had, I wouldn't have priced a BIN or purchase agreement so low. But that's also in hindsight. And not taking into account the feeling of seeing a completed sales agreement that randomly hits your inbox, because, well you priced it right in a buyers impulse purchase zone.

Hopefully you get the jist, otherwise, I'll come back another time with screenshots to try and explain myself better. Anyways, excited to see what's introduced next!

Thanks for taking feedback.

Rob Monster · Nov 22, 2019

Grilled said:
I'm way ahead of that, and am aware of the features. This was probably my mistake as I didn't articulate it well enough for you to catch my drift. Probably could be best said like this, "I would like to enable, pre-approve, and list multiple purchase/rental templates (A-N) to include as a drop down for the buyer to see on the landing page, rather than me unknowingly selecting one option that may or may not entice the buyer enough to contact for more info.

I want to select and set multiple buying options, to include options to sell with a downpayment, without a downpayment, to lease, or to BIN. By setting as many possible options, and if landers allowed for a drop down once viewing more details, and rather than the seller dictating the featured sales options, the seller can opt for and preapprove multiple payment options, just so they buyer knows of all options, prior to contacting rather than leaving it up to whatever singular option the seller randomly decided to select.

....

And NO, while more details may show it to really be a lease. The landing page says, buy, finance, yet more options shows only a rental option. What happened to the buy, or finance options that I read on the landing page. Sure would be nice to know off hand what the price to buy outright or finance would be. Oh well, if I really want it, I'll contact them. But it's probably too expensive if they're only offering leases.

I can see how that example helps shoot the moon, by helping to gather more information about your buyer, rather than those ah man moments, if only I know what a gem I had, I wouldn't have priced a BIN or purchase agreement so long. But that's also in hindsight. And not taking into account the feeling of seeing a completed sales agreement that randomly hits your inbox, because, well you priced it right in a buyers impulse purchase zone.

Hopefully you get the jist, otherwise, I'll come back tomorrow with screenshots to try and explain myself better.

Thanks for taking feedback.

The system already lets you present a lot of options on the page already.

That being said, if you want to test out other layouts, just work with us via private messaging to design a testable experiment and we'll help to test it. @Ala Dadan is a good design resource for mockups.

My gut says that more options is bad, which is why I skew towards 1 or maximum 2 options but for folks who want to "set it and forget it", and just generate passive income I can see the logic.

NicTraders · Nov 22, 2019

Grilled said:
I'm way ahead of that, and am aware of the features. This was probably my mistake as I didn't articulate it well enough for you to catch my drift. Probably could be best said like this, "I would like to enable, pre-approve, and list multiple purchase/rental templates (A-N) to include as a drop down for the buyer to see on the landing page, rather than me unknowingly selecting one option that may or may not entice the buyer enough to contact for more info.

I want to select and set multiple buying options, to include options to sell with a downpayment, without a downpayment, to lease, or to BIN. By setting as many possible options, and if landers allowed for a drop down once viewing more details, and rather than the seller dictating the featured sales options, the seller can opt for and preapprove multiple payment options, just so they buyer knows of all options, prior to contacting rather than leaving it up to whatever singular option the seller randomly decided to select.

....

And NO, while more details may show it to really be a lease. The landing page says, buy, finance, yet more options shows only a rental option. What happened to the buy, or finance options that I read on the landing page. Sure would be nice to know off hand what the price to buy outright or finance would be. Oh well, if I really want it, I'll contact them. But it's probably too expensive if they're only offering leases.

I can see how that example helps shoot the moon, by helping to gather more information about your buyer, rather than those ah man moments, if only I know what a gem I had, I wouldn't have priced a BIN or purchase agreement so low. But that's also in hindsight. And not taking into account the feeling of seeing a completed sales agreement that randomly hits your inbox, because, well you priced it right in a buyers impulse purchase zone.

Hopefully you get the jist, otherwise, I'll come back another time with screenshots to try and explain myself better. Anyways, excited to see what's introduced next!

Thanks for taking feedback.

Cool idea, but like in Rob's comment below, I feel that simple is better. I think too many options bring in a confusion and a buyer decides it's all too hard. For me, I want a lander to just inform the buyer that they can do a deal. Really just something that says:

The domain xxx is for sale.
Make an offer
We are also open to discussing payment plans and leasing options
Click here to contact the owner

Even though Epik's system is very powerful already I value simplicity much more as I believe that is better for the potential buyer.

With that said, your idea for various options may be handy for particularly high value domains. Probably still not an option I'd take up, but some might like it.

Rob Monster · Nov 22, 2019

By popular request, free Email forwarding can now be enabled in BULK:

So why is this cool?

If you want to engage some prospect, one very effective way is to forward them an email that was intended for them but they did not get because they don't own the domain.

Still on the to-do list is to add some more intelligence beyond spam-filtering but this tool is probably going to make some folks some money.

To note, if you get a PayPal notice or a bank notice, for some (apparently) abandoned account, and find there are funds in there, check local law on how to deal with abandoned property. Please don't break laws.

Ategy · Nov 22, 2019

Rob Monster said:
By popular request, free Email forwarding can now be enabled in BULK:

VERY nice .. On the latest Domain Sherpa Review they were actually talking about how emails to unintended domains is one of the biggest and best ways to generate outbound leads!

Rob Monster · Nov 22, 2019

Ategy said:
VERY nice .. On the latest Domain Sherpa Review they were actually talking about how emails to unintended domains is one of the biggest and best ways to generate outbound leads!

I know this to be the case. I don't have time to go through people's email junk which is why we are going to develop some AI to do that stuff. There is no reason to do this manually long-term but in the meantime, people should check that out because they can help design the AI as we bring that online.

BrandCollectors.com · Nov 22, 2019

Epik has a great support. Really a good Registrar. I highly recommend.

BrandCollectors.com · Nov 23, 2019

Hello, after domain transfer complete is it possible to import dns records from previous registrar (from Namesilo to Epik?)
Thank you.

Rob Monster · Nov 23, 2019

BrandCollectors.com said:
Hello, after domain transfer complete is it possible to import dns records from previous registrar (from Namesilo to Epik?)
Thank you.

The default is that the old name servers are inherited. As for importing a zone file, I have asked for that functionality, but not yet live. I totally get the request and want to that implemented asap so that people who migrate to Epik from places like Godaddy who break your DNS when you leave them don't have downtime. The way we solve it now is that we switch people to Epik DNS first, and then transfer them to Epik. It is actually smooth and it is free since you can add your non-Epik domains for free and use DNS/Forwarding, etc.

m0rtal · Nov 23, 2019

Rob Monster said:
Thanks for the kind words.

As for the commission rate, Epik is on the low end of the market. We charge nothing to use our tools even if the domains are registered elsewhere. Keep in mind that most marketplace transactions are small, and with transactions being done with card-not-present payment methods which carry a chargeback risk.

That being said, if you have a transaction where you are sourcing the buyer, then your go-to method can be to clear the transaction on the basis of managed escrow, in which case the commissions can be very low -- e.g. 1.5% and even free. See here.

I know this is an older post but had a question regarding this.

Say I have a domain that is not at Epik. I am using an Epik lander (this is possible right? I haven't signed up yet). Could you please clarify the commission:

a) If I bring the buyer, but they buy through the Epik landing page
b) If I bring the buyer but take them through here: https://www.epik.com/services/escrow/

Seems like the same thing but the commissions are different?

Basically trying to understand if the higher fees apply just to the marketplace (someone searches on Epik.com then buys through there) or for anyone that comes through your lander?

Thanks.

marcreative · Nov 24, 2019

I registered domains with dynadot, can i use epik landing page? Thank you, sorry i didnt scroll to search for answer, just not on my mood now.

Rob Monster · Nov 25, 2019

marcreative said:
I registered domains with dynadot, can i use epik landing page? Thank you, sorry i didnt scroll to search for answer, just not on my mood now.

Yes, you can add non-Epik domains and use the SSL landers. If you don't see that active on your account just PM @epik and we'll enable it.

marcreative · Nov 25, 2019

Rob Monster said:
Yes, you can add non-Epik domains and use the SSL landers. If you don't see that active on your account just PM @epik and we'll enable it.

whoaaa amazing! Thank you Rob

Blitzpotz · Nov 25, 2019

Just a few user experience details to be mentioned for improvement possibilities.

The Domain Manager includes three columns with calendar data: Created, Renew by, Expires. The last two seem to be identical while the first shows the all-time creation data. I am missing a column with ownership date (Godaddy provides this) or transfer date. Changing domain settings after transfering a lot of names thus is more time consuming than it could be.
Performance data: I would prefer to have more options for my numbers of Park visits, Whois searches and Market visits regarding the time corridor. Right now it seems that these numbers are added all-time including former ownerships in some cases. I´d find it more useful to evaluate them monthly, yearly ... and would appreciate a possibility to change the time-frame as I like. Sedo has such features for their parking data.
Table length is preset with a small number of lines, 20 if I am correct, e.g. in Backorders, Transfer Status, Daily Diamonds. Personally I prefer long tables. Instead of changing this every time I use it, the system should be able to recall my last prefered setting.

Thank you!

Rob Monster · Nov 25, 2019

Blitzpotz said:
Just a few user experience details to be mentioned for improvement possibilities.

The Domain Manager includes three columns with calendar data: Created, Renew by, Expires. The last two seem to be identical while the first shows the all-time creation data. I am missing a column with ownership date (Godaddy provides this) or transfer date. Changing domain settings after transfering a lot of names thus is more time consuming than it could be.

Performance data: I would prefer to have more options for my numbers of Park visits, Whois searches and Market visits regarding the time corridor. Right now it seems that these numbers are added all-time including former ownerships in some cases. I´d find it more useful to evaluate them monthly, yearly ... and would appreciate a possibility to change the time-frame as I like. Sedo has such features for their parking data.

Table length is preset with a small number of lines, 20 if I am correct, e.g. in Backorders, Transfer Status, Daily Diamonds. Personally I prefer long tables. Instead of changing this every time I use it, the system should be able to recall my last prefered setting.

Thank you!

Great input.

Reviewing with @Ala Dadan and @vitigo. The stats dashboard is getting a big upgrade.

The table length preference is an easy fix. For low bandwidth places, smaller tables are nice, but the system should detect user's device and bandwidth and smartly adjust the UX.

vravis9 · Nov 25, 2019

is Epik working now ?

i am getting internal server error...

home page is loading...when checking any name availability and for signing in getting the error!

can anyone confirm if its only me or there is an issue

just checked getting same error on mobile too...

Thanks,
Ravi

koolkr · Nov 25, 2019

vravis9 said:
is Epik working now ?

i am getting internal server error...

home page is loading...when checking any name availability and for signing in getting the error!

can anyone confirm if its only me or there is an issue

just checked getting same error on mobile too...

Thanks,
Ravi

There seems to be a 500 internal server error here in India at the moment

BradWilson · Nov 25, 2019

Currently working for me just fine.

vravis9 · Nov 25, 2019

vravis9 said:
is Epik working now ?

i am getting internal server error...

home page is loading...when checking any name availability and for signing in getting the error!

can anyone confirm if its only me or there is an issue

just checked getting same error on mobile too...

Thanks,
Ravi

update...

its working now...

thanks.

MasterOfMyDomains · Nov 26, 2019

Thanks for getting the .ca expiry dates showing in control panel.

Rippa · Nov 26, 2019

I'm eager to see Epik able to manage IDN (International Domain Names). It seems the key display only shows punycode. See:
https://Vérité.com
where the French word for truth Vérité is rendered in the top label as:
xn--vrit-bpad.com

Rob told me IDN display was now possible, but tech said no - it's on a list to develop.
I pray for implementation. The internet is no longer All-American. ありがとう. [ Thanks ]
PS - I'll be putting the punycode smaller on line two, but not as the main heading.

bourbon · Nov 26, 2019

Does anonymize provide a unique e-mail address for each domain?

Rob Monster · Nov 26, 2019

bourbon said:
Does anonymize provide a unique e-mail address for each domain?

Yes, unique for each domain if you do it inside of Epik.com. It is actually standard.

For non-Epik domains, people can create an account at Anonymize.com and use a those credentials.

However, the vastly easier solution is to register domains directly at Epik with free integrated privacy.

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