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advice What’s happened to my domain?

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Blueforever

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Yesterday (November 18th) I received an email from namesilo that my domain name (TokenizeEverything.com) was to be transferred out to another registrar, there was also an option to cancel if i follow the URL which I quickly did.
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I logged into my account to find the name missing. I spoke to support who had said that ‘When you cancelled the transfer it was deactivated’ although they reinstated the name to my account which I can see is there and thought that was the end of it.
A few hours later I check the domain to find it has a different landing page. Wtf!
Go to Whois to find it’s under a network solutions registry owned by a guy named David shoop jr. Fb profile https://m.facebook.com/DavidShoopJr
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I log into my namesilo account, and there it is. The name is still in my account.

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I try to make changes, nameservers, make Whois private, but none of it works. It’s like the domain is only there in text but it’s not in my account as I have no control on it, if that makes sense.
I spoke to namesilo, they have given me no answers except their IT people are looking into it.
Now I see this guy has added a WordPress site to my domain name. Whats odd, is when looking at the login history, there is no unusual login to my account.
Any thoughts on what is going on? Has my name been stolen? If it has why show your full name on Whois? Or is this a glitch on namesilos end?
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
Someone else mentioned this but you never responded. Did you confirm that the email you received was from namesilo?

Being asked to quickly cancel the transfer, having to login to what looked like namesilo - that all seems like a classic phishing scam. The site you logged into might not have been the real one
 
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Someone else mentioned this but you never responded. Did you confirm that the email you received was from namesilo?

Being asked to quickly cancel the transfer, having to login to what looked like namesilo - that all seems like a classic phishing scam. The site you logged into might not have been the real one
Yes it was 100% from namesilo. I have spoken to them, and they are investigating...The assumption is the name sold via fast transfer which was listed from the previous owner. Currently waiting on them communicating with Network solutions.
 
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If it was fast transfer then this is indeed very disturbing, we buy domains all time how can you tell if the domains are still on fast transfer on Sedo & Afternic?!

I personally add my domains to Sedo & Afternic after purchase, and many times I found that I can't add the domains because they are already listed, so I send email to support telling them I am new owner of the domain and they usually fix the problem in few days and add the domain to my account. But what if the domain was sold in this waiting time while they are replying to my email? Also many domainers do not list on Sedo or Afternic and they may never think about checking if the domain is listed there.

I think the best way to be 100% safe is that when you buy a domain you should transfer it to a new registrar, you many need to do that especially if the domain is high value (like 3L).
 
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I hope, as well as this getting sorted out for your personal case @Blueforever, that we get clarification from registrar(s) if it is true that a name left listed for sale, which had a previous fast transfer agreement, can be sold this way it is of course a serious issue. I would think, if that is what happened, since you did not approve the fast transfer arrangement for this domain name that it should get reversed as they can't claim there was a legal agreement. Certainly hope it works out.

Bob
 
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@namesilo should be able to help
Check your logs to see if the transfer was approved
Also, Change your password for both your Namesilo account and your email account (to be sure)
If the domain wasn't on Afternic nor Sedo, someone gained access to your account and
- Unlocked the name
- Took the auth code to a new registrar
- Approved the transfer from Namesilo

This seems the most likely scenario. Strongly suggest you always use two-factor authentication at registrars.
 
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If it was fast transfer then this is indeed very disturbing, we buy domains all time how can you tell if the domains are still on fast transfer on Sedo & Afternic?!

I personally add my domains to Sedo & Afternic after purchase, and many times I found that I can't add the domains because they are already listed, so I send email to support telling them I am new owner of the domain and they usually fix the problem in few days and add the domain to my account. But what if the domain was sold in this waiting time while they are replying to my email? Also many domainers do not list on Sedo or Afternic and they may never think about checking if the domain is listed there.

I think the best way to be 100% safe is that when you buy a domain you should transfer it to a new registrar, you many need to do that especially if the domain is high value (like 3L).

In theory, the registrar should un-enroll the fast transfer when there is a change of account. Still would be listed on the marketplace until you contact them to remove it but at least of it "sells" it wont get auto transferred. That's a huge problem if Namesilo is keeping fast transfered enabled afterter an account change.

But that's a good reason to list your domains on the marketplaces whether or not you opt into fast transfer you'll know when you try to add the domain if a previous owner listed it.
 
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In theory, the registrar should un-enroll the fast transfer when there is a change of account. Still would be listed on the marketplace until you contact them to remove it but at least of it "sells" it wont get auto transferred.
Exactly. I would say not just in theory but it must work that way - if it does not currently urgent to fix it right away.

BTW a tip to see if a name you have is still listed for sale somewhere, Dofo searches all the main venues. That is how I found the one at SnapNames for this domain name. Of course it is sometimes a little dated so you need to click and check, and also it won't show all of the places. I separately looked and found it also listed at DAN.

Bob
 
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Exactly. I would say not just in theory but it must work that way - if it does not currently urgent to fix it right away.

I agree I just say in theory because the way things should work dosent always match reality sadly.
 
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I think the best way to be 100% safe is that when you buy a domain you should transfer it to a new registrar,
If i had done this im sure i would not have had this problem. Because i kept the name in namesilo, from the previous owner...it seems the glitch is that it doesn't detect the new owner and just transfers the name out.
 
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If i had done this im sure i would not have had this problem. Because i kept the name in namesilo, from the previous owner...it seems the glitch is that it doesn't detect the new owner and just transfers the name out.
Even with a push, if you had changed the contact details to yours, that ideally triggers Afternic to turn the listing's status to " In Review" instead of "Listed".

So if you did change the contacts, yet it sold through Afternic in reality, then this is something to be concerned about.
 
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I'm getting a little nervous just by reading this thread to be honest. What if this were to happen to one of your domains.
 
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I agree @Jona4s . I hope that we will get an update when more is known. I agree feel nervous, not that I have much tied up in anything, but I have certainly taken pushes of domains at NameSilo and GoDaddy that were quite likely on fast-transfer previously. I certainly have not in general moved registrars. I just hope there emerges some other explanation that makes this a unique case, and that it works out for @Blueforever.

Bob
 
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I'm getting a little nervous just by reading this thread to be honest. What if this were to happen to one of your domains.

Add all your domains to Afternic and Sedo and if some of them are listed contact their support and tell them to remove the names..
this is the only way to be 100% safe
 
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Couldn't help but read from page 1 to 3 and in all would say this have to be fully addressed or domainers investment are not safe. That's a glitch that aid spammers and hackers to have a free day. not acceptable, hope to read something more appealing on this in days ahead
 
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I may be late (missed this interesting thread on Tuesday), but - what is the final outcome?

Did @namesilo find out what really happened?

On a spot view, the only likely thing so far is that the current registrant (Texas pest control) simply purchased it on Netsol (so, it could be either Sedo or Afternic distribution channels) with instant transfer. Why it had the listing with instant transfer enabled on both ends (NameSilo and Sedo/Afternic) is a mystery.

It also implies that somebody was (or will be) paid for this sale. @Blueforever - how did you become the owner of tokenize everything domain? Did you purchase it from somebody? Maybe this somebody was just paid for the 2nd time by Sedo or Afternic - are you able to contact this seller?
 
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I may be late (missed this interesting thread on Tuesday), but - what is the final outcome?

Did @namesilo find out what really happened?

On a spot view, the only likely thing so far is that the current registrant (Texas pest control) simply purchased it on Netsol (so, it could be either Sedo or Afternic distribution channels) with instant transfer. Why it had the listing with instant transfer enabled on both ends (NameSilo and Sedo/Afternic) is a mystery.

It also implies that somebody was (or will be) paid for this sale. @Blueforever - how did you become the owner of tokenize everything domain? Did you purchase it from somebody? Maybe this somebody was just paid for the 2nd time by Sedo or Afternic - are you able to contact this seller?
It has been established that my domain was sold via fast transfer, but so far @namesilo are being difficult. It assumed that the previous owner somehow still had received the authority the re-sell it again and receive the funds, (but how is it that I received the transfer out email and not a domain sold email as all contact info is to me)
I received this email from namesilo this morning which I’m not happy about.

“Outside sales that do not go through our platform can face issues like these. We would not know that you made a side deal with a seller.
Where are you seeing the domain still for sale? It would make sense for you to reach out to this company to let them know that you own the domain and that it should not be for sale. You should also let this same company know that the domain belonged to you and should not have been sold by them

To network solutions, the deal looks legitimate as a user came through the reseller and purchased the domain through fast transfer. The person you purchased this domain through privately will be responsible for helping resolve this issue”
 
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I may be late (missed this interesting thread on Tuesday), but - what is the final outcome?

Did @namesilo find out what really happened?

On a spot view, the only likely thing so far is that the current registrant (Texas pest control) simply purchased it on Netsol (so, it could be either Sedo or Afternic distribution channels) with instant transfer. Why it had the listing with instant transfer enabled on both ends (NameSilo and Sedo/Afternic) is a mystery.

It also implies that somebody was (or will be) paid for this sale. @Blueforever - how did you become the owner of tokenize everything domain? Did you purchase it from somebody? Maybe this somebody was just paid for the 2nd time by Sedo or Afternic - are you able to contact this seller?
yeah somebody may be screwing things up behind the scene but we hope a favourable outcome for @Blueforever soonest
 
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So basically @namesilo are saying don’t make private purchases. Or if you do, it’s your responsibility to go through every platform and make sure it’s not listed for sale by the previous owner.
 
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So basically @namesilo are saying don’t make private purchases. Or if you do, it’s your responsibility to go through every platform and make sure it’s not listed for sale by the previous owner.
That not fair @namesilo I used your platform for 100% of my portfolio but now becoming sceptical as a preferred platform over my previous domain host Godaddy.
How will you allow someone to transfer a domain that is not in their own account?
A lot still not clear here....and it is scary too.
 
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100% not acceptable. 10000%.

It leaves a MAJOR loophole open for all scamers out there. (And also causes problems like these, where afternic basically is committing theft by taking a domain out of someones account, without an agreement in place for being able to do so) (Which basically means @Blueforever could sue them outright if this dosnt get resolved)

When someone agrees to opt-in for fast-transfer, and the domain changes hands that contract is automatically terminated (Or should be) and if its NOT, then that needs immediate high-priority attention by Afternic/sedo and all participating registrars. As i am sure the issue is not one-sided and needs fixing on both sides, (Afternic and Namesilo) Neither/or should allow for this to happen.
 
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but how is it that I received the transfer out email and not a domain sold email as all contact info is to me
If truly the deal went through Afternic, you did not receive the domain sold email because the Afternic listing might have been of the previous owner. And you received the transfer out email because the contact details of the domain at Namesilo were yours.

I hope @Joe Styler can help out if it really went through Afternic.
 
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So basically @namesilo are saying don’t make private purchases. Or if you do, it’s your responsibility to go through every platform and make sure it’s not listed for sale by the previous owner.

Not cool @namesilo not cool at all. Personally if I were you my next response to NS would be:

I did not authorize this transfer. I kept the domain lock on. I contacted you as soon as you sent the transfer auth email to block it. I never opted into fast transfer nor had I accepted its terms. This is your error and should you not get the domain returned within 72 hours I will proceed with legal action against you for being a party to domain name theft.

Something like that should hopefully get their attention. Sadly you my have to get an attorney to file court action to get it back if it's worth the cost to you. You definitely should file an ICANN complaint against namesilo if nothing else. In either case I suspect namesilo will be getting an influx of transfers out from namepros members after this, certainly by me at least.
 
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Not cool @namesilo not cool at all. Personally if I were you my next response to NS would be:

I did not authorize this transfer. I kept the domain lock on. I contacted you as soon as you sent the transfer auth email to block it. I never opted into fast transfer nor had I accepted its terms. This is your error and should you not get the domain returned within 72 hours I will proceed with legal action against you for being a party to domain name theft.

Something like that should hopefully get their attention. Sadly you my have to get an attorney to file court action to get it back if it's worth the cost to you. You definitely should file an ICANN complaint against namesilo if nothing else. In either case I suspect namesilo will be getting an influx of transfers out from namepros members after this, certainly by me at least.
Thanks @Ryan217. Appreciate it. I have written a firm reply to @namesilo and await their response.
 
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What a mess. And I was always under the impression Namesilo was one of the more secure registrars to be at.

Keep us updated will you?

This raises the questions whether the same issue can arise with other registrars. By the looks of it it most definitely can.
 
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