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guide Domain Name Payment Plans

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Do you currently use payment plan options on your domains?

  • This poll is still running and the standings may change.
  • Yes, but for less than 25% of my portfolio

    54 
    votes
    18.4%
  • Yes, for 25% to 75% of my portfolio

    29 
    votes
    9.9%
  • Yes, for 75% to 99% of my portfolio

    18 
    votes
    6.1%
  • Yes, on my entire portfolio

    30 
    votes
    10.2%
  • No, but I am considering doing so in the future

    99 
    votes
    33.7%
  • No, and I never will

    64 
    votes
    21.8%
  • This poll is still running and the standings may change.

About 90% of respondents in a recent poll indicated that offering a payment plan increases domain name sales. This is not surprising, as most major purchases involve payments over an extended period. In this post, I look at some of the ways to offer domain names with payment plans, the pros and cons involved with a purchase over an extended period of time, and a checklist of points to consider if you decide to list your domain names with payment plan options.


The Basics

Check the terms of any service you are considering using, but most payment plans work as follows. The purchaser pays the first monthly installment and then has use of the domain name for redirection or a website. Ownership is not yet transferred to them, however. Normally the marketplace or other third party collect payments and hold control of the domain name. After the final payment is made, domain ownership is transferred. In the event of non-payment, the domain name reverts to the seller, and normally the payments that have already been made, minus commissions and fees, are retained by the seller.

While a number of the venues that offer payment plan options also support rental of domain names, in this post I concentrate on ownership payment plans rather than domain rental.


Options

There are many options for those who seek to sell domain names with installment purchase plans. I list some of the most common ones below.
  • BrandPa
    A short time ago, BrandPa rolled out payment plan options up to 24 months for purchasers.
  • DAN
    To implement a purchase plan option for fixed-price domains at DAN, simply select this choice in your account settings. That will trigger payment plans on all of your fixed-price domains with prices of $495 or more, but you can then from your Portfolio view at DAN turn the option on or off for individual domain names. DAN also offer a separate monthly rental option. There is a NamePros thread on Undeveloped/DAN payment plans and the topic is also covered in the Undeveloped experience thread .
  • Epik
    Epik was possibly the first registrar to implement payment plans back in 2013, and when you list one of your domains on their marketplace the payment plan options are central. Epik has a variety of pre-built options that you can choose among. Epik has the most versatile set of payment plan options, with the possibility to change monthly payment, number of months and interest rates. They do not set a minimum price for a domain name to be included in their payment plans. Epik also offers renting of domain names. The Epik landers show potential purchasers the direct purchase price, payment plan terms and a make offer option. It has not yet got much traffic, but @Rob Monster started a Domain Leasing Masterclass on NamePros.
  • Escrow.com
    At least as long ago as 2010 Escrow.com offered payment options. Here are the details of the Escrow.com current plan, including the associated terms and fees.
  • NameSilo
    Domain names registered at NameSilo and sold through their marketplace include a payment plan option. It is simply a matter of checking that option when the domain name is listed on the marketplace. On the domain lander the potential client is shown a buy now price, a payment plan option, as well as a make offer option, if activated.
  • SquadHelp
    SquadHelp offer payment plan options on some domains at their site.
  • Transpact.com
    Another option for domain transactions is Transpact.com. A representative from the company indicated to me that they conduct payment plan domain name transactions every day.
  • Uniregistry
    Uniregistry offer their own payment plan as well as the option to complete a payment transaction through Escrow.com payment plans.
  • Legal Representative Options
    It is also possible to implement any type of domain payment plan through the services of an attorney. Among firms offering this service are Greenberg & Lieberman, DNAttorney, and John Berryhill (@jberryhill), among others.
  • Do It Yourself
    Another option would be to handle the payment system yourself, by drafting the terms of the agreement and setting out how payments would work. This offers the most flexibility with lowest cost, but the case for having legal assistance, or using a third-party, is strong for valuable digital assets. Also, some potential clients will prefer that a third-party is involved.

In preparing this article, I reached out to two of the largest domain name marketplaces. While Afternic occasionally arranges payment plans when requested for high-value sales using third-party services such as Escrow.com or DomainCapital, Afternic do not offer payment plans in-house or for most domain names. Afternic has not sensed strong buyer demand for payment plans, particularly at the price levels where most domains sell.

The situation at Sedo is similar, occasionally offering the option on high-value domain name sales through third-party services, but no marketplace-wide payment option.

DomainAgents offer payment plan options through Escrow.com.


Why Offer Payment Plan Options?

There are a number of clear advantages to payment plan options on domain name purchases.
  • Close Sales Some potential clients can not afford to buy the domain name outright, and a payment plan will help them spread the payments over a period of time while their business will be generating revenue.
  • Reduce Sticker Shock Many potential clients are shocked at the prices that quality domain names sell at. This may be reduced if potential purchasers are presented with options for both outright purchase and payment plan monthly fees, as for example the DAN, Epik and NameSilo domain landers implement.
  • Try Out A Domain Name Some businesses may not be sure about either the domain name or their business, and may see payment plans as a way to secure rights to the domain for a low initial cost. If it doesn’t work out they simply stop payment.
  • Even Out Domain Investor Revenue For tax or other purposes it may be better for you as a domain investor to have a regular monthly income as opposed to occasional large lump-sum payments. The regular revenue may also help you avoid impulsive acquisitions after being flush with cash following a high-value sale.


Some Possible Negatives of Payment Options

Nevertheless there are possible concerns with offering payment plan purchases that you should keep in mind. These concerns include the following.
  • You Won’t Have Much Money Right Away is the obvious drawback to payment plans.
  • The Buyer May Sample and Drop It is hard to know what fraction of payment plans end this way, but I would not be surprised if fairly often after a few payments the purchase is abandoned, and you need to start selling the domain name all over again.
  • The Domain Name May Suffer Harm If the buyer stops paying, and the domain name is returned to you, the situation is particularly negative if the domain name has been used in any way that makes the domain less sale-worthy. It should be noted that most, or all, of the payment plan options have terms outlining how the domain may and may not be used to partly mitigate this concern. At the very least, however, the domain name may have the reputation of being associated with a failed business.


Just for High Value Domain Names?

At first I thought that payment plans only made sense for high-value domain names, but when I saw how trivial they were to implement, I changed my view. In some ways small businesses just starting out may be the clients least able to pay up-front the total cost of the domain name. DAN currently set a lower limit of $495 for domain names offered under payment plans, while Epik does not set limits.


Checklist

While it is easy to implement purchase plans on various platforms, that does not mean that you should do so without due diligence. This is one situation where reading those terms of service completely is a must!

Here are some things to check.
  1. What are the rules governing the use of the domain name? Is it made clear that it can’t be used for anything illegal or that would lessen the worth of the domain name (such as spam use)?
  2. When am I paid and what is the commission? Are you paid each month as the purchaser remits payments, and if so, are commissions taken out monthly or all up-front?
  3. Who holds the domain name while payments are made? Does the domain stay registered in your name, or in the name of the marketplace or some other option. This will become important if serious misuse of the domain name occurs.
  4. What is the grace period? While the buyer is expected to make monthly payments, usually there is a short grace period when payments could be late.
  5. Exactly what happens if the buyer defaults on payments? It is important to be clear on the process and financial arrangements should the buyer cease to make payments.
  6. What is the process for oversight and action, if necessary, for misuse of the domain name?
  7. Who is responsible for renewal fees while the domain payments are being made? For a premium renewal domain name being sold over an extended period at a modest price this may be important.
  8. Are there additional fees beyond the standard commission charges?
  9. What are the holds, options and fees for payout? If payments to the seller are made monthly, and each involves a transaction fee, these can add up.
  10. Do you want to add interest? If so does the system support that?


Final Thoughts

It has become fast and easy to offer payment plans for domain names. I think it is likely payment plans help close more sales, and that they will soon become even more standard. HugeDomains have offered payment plans for some time.

Individually arranged purchase plans go back almost to the start of domain name sales history. What has changed recently is the ease of implementation of purchase plans through administration of those plans handled by a marketplace. They have also become cost-effective for even modest domain name sales.

The purchase plan option already seems fairly popular according to some domain names I browsed at the Epik Marketplace.

NamePros members have already indicated sales that they think would not have closed without the payment option. Situations where the single price was too high for the potential purchaser but they were able to handle a payment plan illustrate the effectiveness of the option in helping close sales. Occasional cases of buyers abandoning the domain name after just a few payments have also been reported.

Especially for high-value domain names, consider the potential concerns with payment plan sales, however. High-value transactions may benefit from using a legal representative who will create or review the agreement to make sure your interests are protected.

Overall I am surprised that payment options are not universally offered. As said by @Larion
In fact, I am wondering why Domain-Marketplaces have NOT implemented such options until now? It's actually [unwise] not to provide such options to the buyer.
I agree!


What Do You Think?

Don't forget to vote in the poll associated with this thread. Also, I would love to hear your experience and views on payment plans for domain selling.
  • Do you use payment plans?
  • Have you sold any domains yet on payment plans?
  • Have you had problems with payment plan transactions?
  • Have you ever bought a domain name on a payment plan?
  • What additional services offering payment plans should have been included in this article?
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
A well-written, thought provoking subject. I always admire Bob's articles.

Don't have any current payment plan option on my domains but am considering so in the future and that's what I voted.
 
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A well-written, thought provoking subject. I always admire Bob's articles.

Don't have any current payment plan option on my domains but am considering so in the future and that's what I voted.

Absolutely agree with you about Bob. Must reads for me.

What sales platform(s) are you using for your domain sales?
 
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Excellent write-up.

One thing people may want to keep in mind is that some domainers or brokers may purchase your domain on installment, with the intent to market and sell the domain to another buyer at a higher price while they are leasing it, and may engage in soliciting end-users about your domain.

This is a controversial practice that has been discussed before here on Namepros and elsewhere on blogs. CF this thread: https://www.namepros.com/threads/vote-now-selling-a-domain-name-you-dont-own-fair-or-foul.1151930/

Leaving aside any discussion of ethics, some domain owners simply do not want it being done with their domains, for the reason that it could stir up legal trouble for the owner including a UDRP (also explained in detail in the above referenced thread). So anyone considering selling via payment plans should be aware that this possibility exists.

Although this could occur through any platform, I've looked at the DAN.com terms of service, and there is nothing in the lease agreement (called 'Additional Agreement') that specifically precludes a lessee ('Transferee' in their definitions) from engaging in this practice while a domain is under lease. And it does happen. Further, if you discover this is taking place it does not appear to be grounds for terminating the agreement, so you'd remain locked in.

However, the DAN terms do include the following (excerpted):

6 " .... Transferee shall not in any way use the Domain Name which in any respect:
b. is fraudulent, criminal or unlawful;
d. may infringe or breach the copyright or any intellectual property rights (including without limitation copyright, trademark rights and broadcasting rights) or privacy or other rights of the Escrow Third Party or any third party;​
7. " .... or any other activities which may cause damages to the Provider ...

Thus if the Transferee were to market your domain and run afoul of trademark interests which came back to haunt you, I believe you could still potentially seek to hold them liable under 6.d. and potentially also 6.b. (if it could be proven they represented themselves as the owner when in fact they were not, which would be fraudulent). Further, I believe it could be construed to fall under paragraph 7 as an activity that caused damage. But I am not a lawyer so do your own due diligence on this. This is not legal advice.
 
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One thing people may want to keep in mind is that some domainers or brokers may purchase your domain on installment, with the intent to market and sell the domain to another buyer at a higher price while they are leasing it, and may engage in soliciting end-users about your domain.
Thank you for a really valuable point that had not occurred to me in writing the article. I agree that could be really negative, and one should be careful. If the time frame of the payments is relatively short and the price you got is great, maybe of less concern than the case of say a 5 year plan that you did not get that great a price.

What sales platform(s) are you using for your domain sales?
Thanks for your kind comments @HandMadeDomains and not sure if this was a question intended for me personally or a rhetorical question for all readers. Anyway, here is my personal answer....

Nine months ago I had none of my domain names on payment plans. Now I have about 40% of them on a payment plan somewhere, with active payment plan options on my names that are at DAN, Epik, and NameSilo. I also have domain names at Afternic, Sedo, Namecheap, and Dynadot, and would offer some of those on a payment plan if the option became available.

I have varying lengths of time on the Epik ones, from one to five years. I personally have not added an interest rate.

Thanks again for all of the positive and insightful discussion, everyone.

Bob
 
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Thanks Bob.

I'm genuinely curious about others approach to this emerging option and greatly appreciate your own experiences.

It seems like innovations and competition are increasing among the platforms as the domain market matures. That's got to benefit the entire marketplace.

It might be helpful if the platforms that offer installment pricing actively promoted those domains as a service to buyers. Help them to understand that there are options to high domain acquisition costs.

Tom
 
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i don't know if this question was answered or not. do commissions get deducted every month or are the first several payments kept by the marketplace? are all the marketplaces the same when it comes to payment plan commission payments?
 
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i don't know if this question was answered or not. do commissions get deducted every month or are the first several payments kept by the marketplace? are all the marketplaces the same when it comes to payment plan commission payments?
It is a good question. You should check with each service for their terms, but I think in most cases the payments are made monthly. I believe that some subtract the commission up front, and some even it out, but again check.

With DAN if you go to your administration tab it will show you under the Installments section a listing of both payments already received and those that are pending. I don't know with DAN whether they take the commission up front before other payments are made or a bit each month. I could not find the answer with their documentation. I am tagging them @DAN.COM to hopefully answer here.

With Epik, if you opt to give the buyer a money-back guarantee period your first instalment is not paid until after that period. After that I believe that they do spread the commission over the monthly payments, but it is possible I am wrong, as I could not find that in writing on their knowledge system. I am tagging @Rob Monster and @Jess Robison to either personally or with someone else at Epik answer how the commission is subtracted on monthly payment plans.

With NameSilo you can track your payments from the MarketPlace Manager and then with the SellerResources tab which will show you the payment plan sales that you have made and how the payments will be made. I have not yet had a payment sale and could not find a clear answer on how the commission is calculated, but I am sure NameSilo staff can answer if that is critical to you. I am tagging them @namesilo as I presume others have the same question you have on whether they take commission up front or a bit each month when a domain sells on their marketplace on a monthly plan.

Thank you for the good question.

Bob
 
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In the late 90s' /early 2000 we had a domain name sales website and included both a rent / lease option and a payment plan option ( think it was limited to a one year max. payment term ) for several of my higher ( probably outrageous ) priced names.

Had several discussions re both options with a few interested parties and in the end I declined to go further with either option and removed the options from our site.

My hang-up was always the same - if I own " the domain" am I not responsible for what the
leasee / payment plan party ultimately does with the content of the site?

Back then as I recall a number of seemingly benign domains were used for " adult content sites " and while I don't per se oppose such sites for competent adults I personally didn't want to own a domain that may ( ? ) be used in such a manner.

After reading your thought-provoking article I am now considering the advantages of a domain name payment plan for select domains.

The article was comprehensive, quite thorough really, and has me self-deliberating a payment plan option for select names.
 
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Here is my experience on lease deals / payment plans in general...

The vast majority turn out to be a pain in the ass. I have done many of them over the years and more often that not there is some sort of issue or I am constantly trying to track down the buyer for payment.

Brad
 
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Here is my experience on lease deals / payment plans in general...

The vast majority turn out to be a pain in the ass. I have done many of them over the years and more often that not there is some sort of issue or I am constantly trying to track down the buyer for payment.

Brad
Thanks for input Brad. I am presuming your experience is with ones you directly managed as opposed to marketplace ones like DAN or Epik where they would deal with nonpayers?
Bob
 
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Thanks for input Brad. I am presuming your experience is with ones you directly managed as opposed to marketplace ones like DAN or Epik where they would deal with nonpayers?
Bob

Yep. It might make sense on a scale where you have multiple under contract, but not just 1 or 2.

Brad
 
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With NameSilo you can track your payments from the MarketPlace Manager and then with the SellerResources tab which will show you the payment plan sales that you have made and how the payments will be made. I have not yet had a payment sale and could not find a clear answer on how the commission is calculated, but I am sure NameSilo staff can answer if that is critical to you. I am tagging them @namesilo as I presume others have the same question you have on whether they take commission up front or a bit each month when a domain sells on their marketplace on a monthly plan.

Thanks for the tag Bob. To confirm, we take our commission on each monthly payment as it gets paid, not all up-front.
 
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I'm also trying see the end user's point of view.

On one hand leasing a domain seems like a cost effective solution.
You could make the case for very topical "of the moment" domains, or specific short term marketing campaigns for example.

But if the end user is serious about creating an internet business solution, wouldn't that tend include securing a domain outright in the initial funding startup?

Does anyone have any statistics or anecdotes on conversion of leasing to sales?
Or what types of businesses have made use of domain leasing? (Don't necessarily have to name the companies, just looking for category types)
 
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Thank you, Bob, for all the insightful and balanced articles. The maturity with which you approach your work and communications continues to inspire me.

I'd like to share my recent story, as it ties in with this thread.

An inbound offer came in on my Efty marketplace lander for a name registered with Namesilo. The buyer, who supplied his identity through Efty, made a substantial offer of 40% of my asking price and said he couldn't pay my full price.

I emailed offering to cut my price 20% for a cash deal or pay my full price on a monthly plan using Namesilo over 24 months. A week later, I email again and the buyer replies he we will do the deal if we combine option 1 and 2 ... 20% off and a monthly plan. I agree and set up a private marketplace listing on Namesilo as per our terms, but I find Namesilo has a maximum 12 months on plans (fair enough).

I email the buyer again with instructions and say sorry it's only 12 months. A few days later the buyer emails me saying he has trouble completing the transaction - it won't let him choose 12 months and I spend time with support isolating the problem. If I had read this forum thread earlier, maybe I would have saved myself a headache. The domain was up for renewal in three months and was only presenting the option to pay over three months. When I renewed the domain until 2021, the buyer was immediately able to complete the transaction as desired.

The payment length on Namesilo can only be as long as the current expiration (as pointed out previously). So if it's important to you that 12 months be consistently available to the buyer, e.g. if you were parking with Namesilo, you'd need to go above and beyond the standard one year renewal. Or wait for the buyer to contact you asking for a longer term and then manually go in and renew an additional year (as happened in my case).

In deciding whether I would transfer the name to Epik or DAN just to get a 24 month payment plan, I found Namesilo takes 3 - 7.5% commission depending on payment method. In the first buyer payment, yes, Namesilo did take 7.5% of the payment amount off the top, with the balance to clear in a week before added to my account funds. Epik and DAN charge 9.0% but have better payment options. Epik's customization of the payment plans is astounding! Namesilo allows buyer to be in default for 3 months before repossession. Epik says their repossession would be very prompt. Also interestingly, Epik tries to guarantee the payment method with renewed payments over the term - automatic payments? Namesilo lets the buyer vary the method of payment each month, so theoretically the commission rate could vary.

Maybe the buyer would have been able to come up with the price I requested up front, but certainly this made it easier. He came in offering 40% and ended up paying less than 10% to get started. I'm in domaining for the long game and I think this name would only appreciate, so in case of non-payment I'm happy to take back the name.

I will use the payment plan option more in the future, starting with Epik landers because they present the options to the buyer so clearly, but also I think it's worth mentioning in email responses to inbound price requests. I was at first worried that I was over-complicating the negotiations by presenting options, but in fact the buyer wanted the option. It's nice that we have such a strong arsenal of payment options available to us to help complete sales that work for both the buyer's and seller's needs.
 
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But if the end user is serious about creating an internet business solution, wouldn't that tend include securing a domain outright in the initial funding startup?
LasVegas.com is apparently being paid off in instalments over 35 years. $90mil. I'd say that's a serious buyer, and at that price the instalment solution is likely appreciated. No, it's not exactly a start-up but I think the example is still valid - startups don't have pies of funds available either (or many other important things to spend them on) so I reckon payment options would open them up to consider domains that might not have been under consideration otherwise.
 
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At first glance, extended payment plans seem to be a means to generate recurring income which with enough simultaneous rentals could pay for a portfolio's renewal costs as well as generate passive income. However, Godaddy and Afternic where most of my sales occur do not offer this option. As well, we still live in a world that generally speaking places little value on domain names. So the domain you might be willing to lease for $250/month for five years the end user wants to buy for $79 BIN.
 
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LasVegas.com is apparently being paid off in instalments over 35 years. $90mil. I'd say that's a serious buyer, and at that price the instalment solution is likely appreciated. No, it's not exactly a start-up but I think the example is still valid - startups don't have pies of funds available either (or many other important things to spend them on) so I reckon payment options would open them up to consider domains that might not have been under consideration otherwise.

Not anymore. March 19, 2019

Remark sold Vegas.com, to VDC-MGG Holdings LLC, an affiliate of Remark’s senior lenders for $45 million, used to pay back the lenders, and left $10 million debt.

"We purchased Vegas.com three years ago as a turn-based... time new ownership..."

"significantly reduces debt, restructure balance sheet and streamline cost...”

https://www.prnewswire.com/news-rel...s-agreement-to-divest-vegascom-300814757.html
 
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Not anymore. March 19, 2019

Remark sold Vegas.com, to VDC-MGG Holdings LLC, an affiliate of Remark’s senior lenders for $45 million, used to pay back the lenders, and left $10 million debt.

"We purchased Vegas.com three years ago as a turn-based... time new ownership..."

"significantly reduces debt, restructure balance sheet and streamline cost...”

https://www.prnewswire.com/news-rel...s-agreement-to-divest-vegascom-300814757.html
I believe that's Vegas.com, not LasVegas.com. It's a different deal to what I'm talking about. The deal for LasVegas.com was initiated in 2005 and is still ongoing (still paying instalments) as far as I'm aware.
 
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Leaving aside any discussion of ethics, some domain owners simply do not want it being done with their domains, for the reason that it could stir up legal trouble for the owner including a UDRP (also explained in detail in the above referenced thread). So anyone considering selling via payment plans should be aware that this possibility exists.

Good point. Now I have something to add to my 'to do' list...check TOS of lease/finance providers I am using or will use.
 
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