Undeveloped.com Experience

vincenzo said:

Those links now give 404 error

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Hi Vincenzo,

The links you refer to were posted here years ago. They've moved to new destinations:

https://blog.undeveloped.com/a-neat-shop-window-for-your-domain-names-cb05ea1ca529

All blog posts can be found here:

https://blog.undeveloped.com

Hi @Reza how come buydomains would be given preference rather than our members (forward domains) in the search bar?

We have been forwarding traffic to DAN.com. I dont think its fair.

Reza said:

Hi Vincenzo,

The links you refer to were posted here years ago. They've moved to new destinations:

https://blog.undeveloped.com/a-neat-shop-window-for-your-domain-names-cb05ea1ca529

All blog posts can be found here:

https://blog.undeveloped.com

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Yeah, but a redirect to the new locations would help everyone visiting this thread?

End Game said:

Well wouldn’t you know it, there was a problem. Friday the buyer clicked the buy now button, but afterwards he decided he wanted to use the four month installment plan. This sale was a little over $1K. So...Dan had to cancel that transaction and start over. They gave me the owner’s name and email. I contacted him over the weekend and he said he would re try today with the installment service. Super nice guy. Transaction went thru and in the process of transferring with GD push.

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First payment in my account on a four month deal. Took a little longer because of bank wire setup and mix up on the installment plan by the buyer. Ready for my next sale!

I think this may have been suggested before, but especially in light of dan saying they are swamped, how about more support staff especially working USA hours?

Another 4 figures sale completed via Dan.com
Hand reg domain with holding time 1 day. It was not highest hand reg sale but fastest hand reg sale.

I had only one problem with the sale, seller processed payment on the same day to Dan.com and was not able to make immideately domain push as registrar had 5 day lock for push for newly registered domains, on 6th day received payment from Dan.com

My likes to Dan.com

Argentum said:

Another 4 figures sale completed via Dan.com
Hand reg domain with holding time 1 day. It was not highest hand reg sale but fastest hand reg sale.

I had only one problem with the sale, seller processed payment on the same day to Dan.com and was not able to make immideately domain push as registrar had 5 day lock for push for newly registered domains, on 6th day received payment from Dan.com

My likes to Dan.com

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Which registrar ?

Question:

- do you have to show "Clear Names" at DAN, as they have mentioned on their blog ?
- do you have to show your full domain-portfolio or is it possible to hide this ?

Argentum said:

Another 4 figures sale completed via Dan.com

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Congratulations. Though we would have appreciated more info

After using for many years Escrow.com now I'm using Dan.com for escrow/external lead (5%) for outbound sales, escrow.com sucks nowadays with their slow and useless support team, even considering that they are cheapest one for escrow.

Found a thread : https://www.namepros.com/threads/da...ated-secret-key-system-they-are-using.1148527

The guy is talking about "Key-System".

Exactly in which scenarios this keys are required?

Would request @Reza to throw some light on this topic.

DNGear said:

Hi @Reza how come buydomains would be given preference rather than our members (forward domains) in the search bar?

We have been forwarding traffic to DAN.com. I dont think its fair.



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I don't think its a preference towards certain sellers, rather a preference towards dot com domains. This is a very disappointing change, showing non-exact match above the exact match. If they continue on this road, they are going to end Sedo-style, and you'll see wrapdsasadhsajashjdsahjd.com and rewurwiriuwrwrap.com and cxbcnbzbvbnwrapcxzznvmvz.com above wrap.at, because these are the dot com.

DNGear said:

Hi @Reza how come buydomains would be given preference rather than our members (forward domains) in the search bar?

We have been forwarding traffic to DAN.com. I dont think its fair.



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Hi DNGear,

We do not rank their portfolio higher than any other portfolio, we actually devaluated their portfolio ranking even lower because they own so many domains.

Per country we have a different TLD importance ordering based on conversion data. In some countries, .com domains are ranked higher than other TLD's.

However, that doesn't mean that the behavior you've seen is correct. I've asked our guys to fix that since a non-exact match .com shouldn't rank that high.

Kind regards,

Reza

singhhooda said:

Found a thread : https://www.namepros.com/threads/da...ated-secret-key-system-they-are-using.1148527

The guy is talking about "Key-System".

Exactly in which scenarios this keys are required?

Would request @Reza to throw some light on this topic.

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Hi Singh,

That was a strange thread to observe for me this morning. We simply introduced enhanced security for our buyers since the DAN Bot is sending authorization codes to buyers via the buyer control panel. All buyers get a secret key to access their buyer control panel and can easily reset it when they can't log in.

Kind regards,

Reza

Let's continue our talks here: https://www.namepros.com/threads/dan-com-domain-marketplace-official-thread.1148567/

Windoms said:

On Trustpilot.
DAN has 88% 5 star reviews. 4% 1 star reviews. 540 reviews total.
Sedo has 53% 5 star reviews. 27% 1 star reviews! 73 reviews total.
Afternic has 55% 5 star reviews. 41% 1 star reviews. 22 reviews total.

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A few months ago Sedo was close to 1 star on Trustpilot, recently it went to 3.5, now 4. Reason? A flood of new reviews, and Trustpilot do say "To our knowledge, this company collects reviews by asking its customers to share their experiences on Trustpilot" so like any shrewd company Sedo will solicit reviews, but only from the happiest customers. More interesting is recently a lot of the bad reviews were publicly marked as being under review by Trustpilot as Sedo had complained about them - were they not authentic or did Sedo pay to get them removed (think BBB)? The remaining bad reviews of Sedo are bad, but it does seem like quite a few have disappeared.

I noticed that when I was having trouble with Sedo, which did get resolved, but not without effort. Never had a problem with Dan/Undeveloped and all queries or changes have been handled quickly and well.

I have been using the registrars name-servers (not DAN) and using registrar forwarding to the DAN pages since I started with DAN a few months ago. All the traffic graphs were working well when visiting the URL via any browser, and recording traffic everyday but all the viewable by the visitor graphs somehow stopped working yesterday and have disappeared.

What could cause that to happen? No, it's not in the settings and I never changed anything. I checked it anyway and the settings still say always show traffic graphs.

After considerable time back and forth with DAN on delayed chats it is obvious they simply do not understand the basic issue, possibly it's a language issue, I am guessing.. They tell me I can view traffic data after I login and look at the chart near bottom right side. I have explained to support several times I am only talking about the inability for page visitors to view the charts starting yesterday, however over past few months the graphs were always seen by everyone and everyday. I don't know how to make it any clearer

P.S. I really like DAN.COM and consider DAN to be an excellent overall solution but imo they need to improve communications and also hire staff who works US time zones because the 9 hour time difference is a problem.

What are DAN’s working hours?

Whenever I call them I always hear “Our offices are closed at the moment. Please leave your name and message”.

Your contact page shows you’re in Amsterdam, Netherlands. Today is Thursday, almost Noon in Amsterdam - why do your offices “closed” then?? You are obviously working now, and I don’t get it. @Reza

uzver said:

What are DAN’s working hours?

Whenever I call them I always hear “Our offices are closed at the moment. Please leave your name and message”.

Your contact page shows you’re in Amsterdam, Netherlands. Today is Thursday, almost Noon in Amsterdam - why do your offices “closed” then?? You are obviously working now, and I don’t get it. @Reza

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Hi Uzver,

Our VOIP provider has technical issues, we're trying to resolve it.

Our email support is still operational.

Kind regards,

Reza

Please add into your DNS template:
example.com. IN TXT "v=spf1 -all"

Has anybody noticed a significant drop in traffic to their DAN domains ? Since 7am New York time to to now, about 12 hours, traffic, including bots has plunged to almost nothing.

Of course you have to have google analytics to see the traffic, but this is very unusual for a monday.

NYJimbo said:

Has anybody noticed a significant drop in traffic to their DAN domains ? Since 7am New York time to to now, about 12 hours, traffic, including bots has plunged to almost nothing.

Of course you have to have google analytics to see the traffic, but this is very unusual for a monday.

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1/4 lower than last Monday
but within an acceptable range
but lowest for a few days

Got a sale on undeveloped today.

If I had 1 suggestion it would be that they allow you to type a response to the person before deciding to accept/reject/counter their offers. Besides that it was pretty smooth, but I want to see how the transfer goes still on this one as I haven't done one through namecheap prior to this.

Good morning all,

@LeapNames congratulations on your first sale! Glad to hear it went smooth so far. Regarding your suggestion to type a response to the buyer before deciding to accept/reject/counter their offer, we will not enable this anymore. We have experimented with this in the past and it resulted in a steep increase in errors and problems. It caused many sellers to counter in text-only without showing the system what decision was made (accept/reject/counter). It ensured many transactions had to be canceled and manually recreated and also caused the experience of many buyers to become confusing and not as smooth as you have experienced last Saturday.

We understand the need to reply in text and therefore allow it right after a counter is made or an offer is declined.

Have a great week!

LaszloSchenk said:

Good morning all,

@LeapNames congratulations on your first sale! Glad to hear it went smooth so far. Regarding your suggestion to type a response to the buyer before deciding to accept/reject/counter their offer, we will not enable this anymore. We have experimented with this in the past and it resulted in a steep increase in errors and problems. It caused many sellers to counter in text-only without showing the system what decision was made (accept/reject/counter). It ensured many transactions had to be canceled and manually recreated and also caused the experience of many buyers to become confusing and not as smooth as you have experienced last Saturday.

We understand the need to reply in text and therefore allow it right after a counter is made or an offer is declined.

Have a great week!

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Very interesting. Thanks for the reply about this. Things went very smooth as far as the actual transaction went. I may be putting a lot more undeveloped landers up in the future going forward