Dynadot

Atom marketplace (formerly Squadhelp Marketplace)

Spaceship Spaceship
Watch
Hey Folks,

I've just started using squadhelp.com to list some of my brandable. So far I have 76 domains listed, there is no fee to list. I've had some decent action so far in the way of interested buyers but no sales as of yet. I've only been with them for 1 week now.

A bit of a summary review of SquadHelp:

PROS
  • No Listing fee
  • No Logo design fee
  • Ability to submit your names to end users holding naming contests
  • Ability to chat directly or send a message directly to end users.
  • Stats of your marketplace domains are shown in the marketplace dashboard.
  • Their customer service and support has been great, 24hr a day chat.
  • Ability to increase or decrease the list price of your domains or to show a discount. You can decrease or increase the price yourself by $200. If you want to lower more, you can contact support.
  • End users can shortlist your domains before they make a decision on which they want to purchase. The number of shortlists is shown in you marketplace dashboard.
  • When you submit your names you get to set the price you wish to get. Because their commissions are high I recommend listing at a higher price to offset the commission costs.
  • Their landing pages are fairly basic but they work. Because the marketplace is fairly new, I'm sure we will see style improvements in the future.
  • One thing I really like is they accept multiple extensions. I have listed .co and .io along with .com
  • Each seller gets a direct link to their marketplace portfolio, HERES MY PORTFOLIO. It is handy if your trying to p[promote your portfolio through social media.
  • I like that their marketplace doesn't have tens of thousands domain listings like BB. They are fairly strict on the domains they accept to list and so this helps keep the number of domains in the marketplace down and gets your listings more exposure.
CONS
  • Their commissions are very high, depending on the domain name they are usually between 30% and 35%. However, there are no listing fees, no logo design fees, so in the end their commission is very similar to brand buckets.
  • Their logos are not top quality, in fact I requested to have some of my logos remade.
  • I think they have a big backlog of logos to design, the wait time for logo design has been around 1 week, but your names are still listed while the logos are being designed.
  • After your names are accepted you need to agree to their commission rate, at this point you also need to apply your own keywords, descriptions etc. I found this was very time consuming.
 
Last edited:
63
•••
The views expressed on this page by users and staff are their own, not those of NamePros.
I could be wrong, but I am pretty sure they are now recycling older sales and showing them in the "Recently Sold" area.
I saw Blab.com and WhiteGove.com in the featured sales section quite a long time ago, so they have been sold for quite a while now.

Could be the case for Blab, servers updated April, but "Exactly" shows "pending transfer", so if in fact it sold, probably a fresh one.

Perhaps @GrantP can tell us, how recent are those sales.
 
1
•••
For anyone aiming or in vip domainer status: As soon as you hit that 100 your names will be priced lower than before so that they don’t have to give you the discount. I have a high acceptance but since hitting 100 names suddenly most aren’t worth the 2.5 K when just prior many were. Sorry but when I bring a bunch of domains I am not taking sub prices and higher commissions anymore.
 
3
•••
For anyone aiming or in vip domainer status: As soon as you hit that 100 your names will be priced lower than before so that they don’t have to give you the discount. I have a high acceptance but since hitting 100 names suddenly most aren’t worth the 2.5 K when just prior many were. Sorry but when I bring a bunch of domains I am not taking sub prices and higher commissions anymore.

I think that super low pricing and discounts in general are mostly unwarranted when it comes to domains. Unless we are talking newly registered inventions bordering on weird. I don’t feel that SH are very capable of distinguishing between $1.xxx names and say 3.xxx - 5.xxx names. I’ve started rejecting their pricing. I have a big enough portfolio for a sell through experiment. I wish them good luck.
 
Last edited:
2
•••
I think that super low pricing and discounts in general are mostly unwarranted when it comes to domains. Unless we are talking newly registered inventions bordering on weird. I don’t feel that SH are very capable of distinguishing between $1.xxx names and say 3.xxx - 5.xxx names. I’ve started rejecting their pricing. I have a big enough portfolio for a sell through experiment. I wish them good luck.

Yes I rejected many too. A good name will sell anywhere so I am not concerned about it. Their success is in large part do to their very low prices. We are the test subjects for a slightly higher pricing model. I have no problem with relatively low prices if the commission is equivalent to what is charged elsewhere and is fair.
 
1
•••
3
•••
Hello @GrantP, am wondering your greatest source of sales. Whether from contests or direct purchase of premium domains?

A large majority of the domains are purchased directly from the Premium Domains section. However, we find that submitting relevant premium domains to contests can increase the likelihood of a sale, and several sellers use this method to increase the visibility and discovery of their names to prospective buyers who are running naming contests.

Could be the case for Blab, servers updated April, but "Exactly" shows "pending transfer", so if in fact it sold, probably a fresh one.

Perhaps @GrantP can tell us, how recent are those sales.

We only show the recent sales in Recently Sold Domains section. However in the last two days, couple of previously sold high value domains started appearing in this section. This was because the payment for these domains was made manually (such as Wire transfer, Escrow etc), and therefore, there was a temporary glitch in getting them added in the recently sold section.

Regarding pricing, we have received this feedback from few sellers, and our goal is to find the right balance between selling price and achieving a strong sell through rate. Of course we have the same incentive as the sellers to price the domains as high as possible (SH commissions are based upon a percent of selling price). In the near future we plan to introduce a Make offer feature which will allow the sellers to list some of their domains without a specific selling price.
 
13
•••
A large majority of the domains are purchased directly from the Premium Domains section. However, we find that submitting relevant premium domains to contests can increase the likelihood of a sale, and several sellers use this method to increase the visibility and discovery of their names to prospective buyers who are running naming contests.



We only show the recent sales in Recently Sold Domains section. However in the last two days, couple of previously sold high value domains started appearing in this section. This was because the payment for these domains was made manually (such as Wire transfer, Escrow etc), and therefore, there was a temporary glitch in getting them added in the recently sold section.

Regarding pricing, we have received this feedback from few sellers, and our goal is to find the right balance between selling price and achieving a strong sell through rate. Of course we have the same incentive as the sellers to price the domains as high as possible (SH commissions are based upon a percent of selling price). In the near future we plan to introduce a Make offer feature which will allow the sellers to list some of their domains without a specific selling price.
Thanks @GrantP
Better still, let there be 3 options for sellers to choose for their domains - Buy Now only, Make Offer only, and both Buy Now and Make Offer. These (especially the last) will add a lot of flexibility to the sales pages for buyers to make a decision.
 
3
•••
Thanks, @GrantP, very helpful

Can you also address this, please? I believe someone brought it up prior and I'd like it to be addressed also.

Let's say one of our submissions was registered the same day we submitted the domain name to a contest; the submission is highly rated by the CH. The name was registered under privacy. Squadhelp followed up with the CH multiple times until he/she eventually simply said that they didn't register the domain name.


"We are writing to let you know about your Domain Registration report for : "_________.com" in contest "___________________".

We followed up with the Contest Holder to check if they registered that name. We did hear back from the CH, and according to them, this name was not registered by them or any of their colleagues."


That's it? So there's really no protection for submissions then?

Please give Creatives the ability to submit registered names ASAP. This way, if we find/create names that we really like, we'll register it before submitting it.

This protects both Creatives and the reputation of Squadhelp itself. I'm sure we'll all not like SH to become the platform where CHs can steal names/ideas from Creatives. Note well that the current setup of your platform also makes it easy for a CH to choose a winner domain for a contest, but then go back and register all the other names that he/she thinks they might like.

There's no viable protection for unregistered entries. I had a case, where a winning name and my name were registered at the same registrar, on the same day, same hour, same minute with a difference of a few seconds. But for Squadhelp it wasn't enough of a proof that the CH registered my entry and nothing was done. I contacted support and they said there's nothing they can do. AND we are strictly not allowed to contact contest holders directly. Nor we are allowed to bring this up in the forum of Squadhelp.

So if you come up with a gem, register it first, then add is as basic, basic plus or premium and only then submit it to the contest.
 
Last edited:
3
•••
Thanks, @GrantP, very helpful

Can you also address this, please? I believe someone brought it up prior and I'd like it to be addressed also.

Let's say one of our submissions was registered the same day we submitted the domain name to a contest; the submission is highly rated by the CH. The name was registered under privacy. Squadhelp followed up with the CH multiple times until he/she eventually simply said that they didn't register the domain name.


"We are writing to let you know about your Domain Registration report for : "_________.com" in contest "___________________".

We followed up with the Contest Holder to check if they registered that name. We did hear back from the CH, and according to them, this name was not registered by them or any of their colleagues."


That's it? So there's really no protection for submissions then?

Please give Creatives the ability to submit registered names ASAP. This way, if we find/create names that we really like, we'll register it before submitting it.

This protects both Creatives and the reputation of Squadhelp itself. I'm sure we'll all not like SH to become the platform where CHs can steal names/ideas from Creatives. Note well that the current setup of your platform also makes it easy for a CH to choose a winner domain for a contest, but then go back and register all the other names that he/she thinks they might like.
Well said. That is why i stopped submitting unregged names. Lost a lot of names
 
1
•••
Squadhelp should come up with a solution to this challenge. Registering all names you come up with may not be easy for some people, because it's capital intensive.
 
0
•••
Outside perspective: I’m not native to the SH ecosystem, but I’m native to brandable domaining. I think that if a domain is worth submitting to a contest it is most likely worth registering. If you do not register it though, you are leaving walkover on the idea that you have. It’s the same thing as budging out at $1300 in auction just to see the same name sell for 50k. Decisions, decisions. And tough luck.
 
0
•••
0
•••
Anyone else have ridiculously long waits on logos for some of their names while others get done the next day?
 
3
•••
@GrantP the feature of reporting domains registered after submission to contests IS A TOTAL WASTE OF TIME. And I believe you guys know it. So, I ask, what exactly do you hope to achieve with that since no CH will ever agree he/she is a culprit.
 
Last edited:
3
•••
We have fairly detailed process for following up and reporting on domain registrations. When a domain is registered, it can be registered by any of the following:

1. Contest Holder
2, Other Creatives who also came up with similar ideas
3. Someone completely unrelated to SH platform

When a CH (or their colleagues) registers a domain, many times they are not aware of the bonus policy, and once they are made aware of the policy, they are happy to send a compensation as outlined in our Terms of Service.

A large majority of companies who are paying to launch naming contests on SH are large corporations or startups that are raising funds and expect to become large. It is our belief that most customers do not willfully violate Terms of Service just to save $100 of bonus compensation. It is not prudent for a business (small or large) to expose themselves to a legal risk, when they can simply acquire the name by paying a $100 bonus to the creative. Of course there can be exceptions, and your experience or belief might be different.

Unwanted domain registrations are not good for anyone. We have invested in significant resources who followup with CH's everyday when a domain is reported as registered. If you believe that our process for following up on domain registration does not meet your expectations, or the risk of submitting unregistered domains outweighs the benefits, we urge you to only submit registered domains to contests.

Our team can also assist in changing your account setup such that the unregistered domain submission feature is blocked from your account - this way you can only submit registered domains to contests. In fact, if you are a domain investor, we highly recommend removing the unregistered domain submission option and submitting only registered names to contests. By submitting unregistered domains, you are taking a risk and it is only a matter of time that those ideas will get registered by someone. If you believe those ideas are a good fit for a contest holder, they are likely worth making the upfront investment to register them.
 
3
•••
@GrantP Thanks for all your help so far! I'm starting to like SH because of the review time. Definitely the fastest of all the marketplaces.

Anyway, is there any reason why we can't change our public name 30 days after account creation? What if the buyer thinks that changing his name will positively affect his branding? Also, my account is showing my full name lol.

Thanks in advance!
 
Last edited:
0
•••
I have published 5 names there, looking forward to sell my first.
 
0
•••
Thanks for all your help so far! I'm starting to like SH because of the review time. Definitely the fastest of all the marketplaces.

Anyway, is there any reason why we can't change our public name 30 days after account creation? What if the buyer thinks that changing his name will positively affect his branding? Also, my account is showing my full name lol.

Thanks in advance!

Their review time used to be great but now, it's kinda of slow. I have pending names since Thursday. It used to be 24hrs in my experience.
 
2
•••
@GrantP Can a CH end a contest early? Like days remaining and choose a winner?
 
0
•••
Looks like it's taking over 4-5 days for a name to get listed after approval? Used to be first like within 48 hours after approval.
 
0
•••
Anyone else have ridiculously long waits on logos for some of their names while others get done the next day?
I waited over two weeks for a logo recently, then found it in the recent arrival section, along with two names in the same industry with almost identical logos. Disappointing, especially after the wait.
 
2
•••
Just an update: I asked through the blue button about the similar logos issue I was having, and the logo in question was revised quickly. I also had logos completed for four other names within a couple days of approval, so maybe wait times are on the way down again.
 
1
•••
Their review time used to be great but now, it's kinda of slow. I have pending names since Thursday. It used to be 24hrs in my experience.

It’s still the fastest review time among its competitors. The real deficit compared to others is crappy logos and long logo wait time.
 
2
•••
It’s still the fastest review time among its competitors. The real deficit compared to others is crappy logos and long logo wait time.
I submitted a name and in less than 48 hours, my name is now live with Logo..love this.
 
0
•••
I submitted a name and in less than 48 hours, my name is now live with Logo..love this.

You got lucky. I routinely have names take 21 to 24 days to get a logo.
 
0
•••
  • The sidebar remains visible by scrolling at a speed relative to the page’s height.
Back