Premium Listing Sold on GoDaddy for $99,999.00, My list Price, GoDaddy Nonresponsive

heartsforhemp · May 3, 2019

I am current domain holder of over 1300 domains in a certain industry. One I know like the back of my hand. I received notification that a domain I had listed on premium listing was transferred out of my account. I then contacted GoDaddy to see if it had sold. I was told yes it had sold. The domain was listed at $99,999.00 the maximum I could list on GoDaddy. I received a receipt from GoDaddy saying "Congratulations on selling your premium domain at listed price $99,999.00". This is life changing for me, who invests everything back into programs for people and the less fortunate. Thinking I finally caught a break.

Since then I have received no response from GoDaddy support team regarding the sale of my domain. The most unfortunate part is typically when I receive these emails I am always paid the amount minus commissions. I began immediately paying off some large debts I have incurred being in the industry I am in. I am now concerned of financial discourse to my family because GoDaddy doesn't want to cough up my money.

What do I do? I've called, emailed, and contacted to no avail.

Please Help @Joe Styler

branding · May 7, 2019

xynames said:
When we update websites or change nameservers we have to wait for this to propagate why would we assume that a change in price could propagate instantly through multiple marketplaces, some not even related by ownership.

Keith said:
try changing dns on one of your domains, it will update immediately.

Since we're comparing the GoDaddy platform to dns:

Dns changes to the global TLDs are instant like @Keith mentioned. Propagation however is not like @xynames stated so you're both right.

The difference being, the 'lag' in DNS propagation is by design and actually improves your user experience. Besides, if you care enough you could circumvent the cache easily.

GoDaddy's lag in updating pricing is also there by design bur it's for monetary reasons only. Technically it should be quite easy to do but it'd cost a fair share of resources. As they don't seem to be willing to eat that cost to improve user experience I suggest they up the auction membership fee to let's say a tenner and be done with it.

dande · May 8, 2019

Kachi said:
Or $99

Not nice

White Fang · May 9, 2019

@heartsforhemp: since you are an expert in this space, what do you think my names: GlobalHempNation.com and GlobalHemp.network are worth? Appreciate your opinion and other domainers, too. Thanks

LarryDomain · May 10, 2019

Godaddy has been having a lot of glitches lately though. A bunch of my account shows expiring when I renewed it a few weeks ago already. Lucky tech support confirmed via email that it's not expired and showed me how to access their OLDER platform. Their new upgraded platform shows expired!

Jv1999 · May 14, 2019

Keith said:
A $100k sale to me is a lot but to a billionaire it’s peanuts. Just as a $999 sale to me is peanuts, it’s a ton to others. Point is, all sales should be handled in the same manner.

I don't think $999 is peanuts to you or anyone who is making less than $500,000. Because $999 is almost 1% of $100,000, and is 0.5% of $200,000.

If someone was making $20k per year, the equivalent would be $200 (1%), and that certainly isn't peanuts. In fact, $20 is not yet peanuts for ppl in this income bracket range because you won't see them buying like a pack of beer for that amount, i think lol.

I think an amount is peanuts if you can let it go without even caring that you lost it, and that you can keep doing it without it really hurting. Like losing $1 over and over, is fine for most ppl.

So I'd say that for $999 to be peanuts to ppl, they'd have to be making $500k+.

I feel bad for OP. It's like thinking you bought btc at $4 and sold at $19,500, then the exchange reversing the trade...

But tbh, in domaining it's expected that you shouldn't expect money until it's actually sent. For example, many buyers don't pay so even if Afternic, BB, or even Undeveloped sends an email saying your domain sold for X... don't believe it until you're sure buyer paid and escrow is initiated or something.

And I don't agree that 99k is a ridiculous price to put in GD. Because 19.99 is a sales tactic. Anyone who sails constantly will know to use 99 at the end... so that's what OP did.

freedom30 · May 14, 2019

heartsforhemp said:
in the back of my mind I will always wonder if I'm just getting hosed

-
Kinda does make one wonder just how many PREMIUM "mistakes" like that are made in the course of a year...
Keep on keepin' on, hfH...

White Fang · May 15, 2019

Lots of conflicting info flying around. What's the bottom line...did it sell for $99K or not?

EASYPICKINGS · May 17, 2019

Oh I thought after 8 pages this would have been resolved. I think its pretty obvious you had it listed somewhere else, and they bought it from there. I dont know what the hell these GoDaddy staffers are saying.

BrandEntrance.com · May 23, 2019

Another Toaster error?

carob · May 23, 2019

Updated a price on Afternic the other day and it took 48 hours on GD. Not trivial because I had an inbound inquiry where I wanted to respond with a price higher than the Afternic fast-transfer listed price, which the buyer might discover.

Considered deleting the Afternic listing. Would deletion also have a time lag? If so, the only way to protect the domain would be to push or transfer it to another registrar account.

Then next time I updated a price on Afternic it updated in minutes on GD. Go figure.

poweredbyme · May 25, 2019

Sedo MLS partners don't show the new price immediately. But when you want to buy the new price shows up in your shopping cart. When you clear your cart and turn back, you see the old cached price and probably get confused.

Caching is needed for most websites to run properly. But cached prices must be ceased before a financial transaction.

poweredbyme · May 25, 2019

It's a double edged sword. If you lower the price, it can be sold for the higher old price until the cache cleared. In this case the buyer would complain for buying the domain for higher than its current price

carob · May 31, 2019

carob said:
Again, as far as I can see, the only way to prevent sale at a previous price is to delete the listing

I've also asked in this thread if there is a time lag for deletion? Nobody has replied on that, but recently I deleted an Afternic listing and it disappeared from GD instantly. Not sure if it disappeared instantly from Afternic/GD's partner network, but the name disappeared immediately from my portfolio as seen when logged in to Afternic.

This is a significant situation - got an offer on another platform which was close to the Afternic BIN, so to counter higher than that BIN safely, I needed to be sure that if I changed the price at Afternic to match/exceed my counter on the other platform, the Afternic price change would be immediate. We know you can't be sure of that, so the only safe course of action was to delete the Afternic listing, which afaik took effect immediately.

frostify · Jun 1, 2019

Congrats on the sale!

Premium Listing Sold on GoDaddy for $99,999.00, My list Price, GoDaddy Nonresponsive

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