What happened with Afternic ?

Hey,

I don't know the details, but sometimes they buyer is the one causing a lot of delays. However, I did one time feel the sales person was unneccesary slow, the transfer of the domain just kept going on, I just asked: can't I just push the domain to an account you have at the same registrar, since I did that before?
He gave me the info of the account for the push and it was completed very fast. You might want to try that, although my sale was for much less.

When you have a problem, contact @Joe Styler . He always help.

I have two domains sold and the status is transfer complete for about a week and I still don't know when payout will be scheduled. Also, they were put on BIN but buyer wanted to negotiate. An Afternic broker contacted me and we agreed on a lower price. Even though I subsequently changed the BIN price accordingly, I had to push the domains to Afternic's holding account, resulting in much longer time and much more work. It seems like once the broker route is used, the reduced BIN price option is out.

Kassey Lee said:

I have two domains sold and the status is transfer complete for about a week and I still don't know when payout will be scheduled. Also, they were put on BIN but buyer wanted to negotiate. An Afternic broker contacted me and we agreed on a lower price. Even though I subsequently changed the BIN price accordingly, I had to push the domains to Afternic's holding account, resulting in much longer time and much more work. It seems like once the broker route is used, the reduced BIN price option is out.

Click to expand...

Mine is transfer completed too.
But before transferring the domain to Afternic, i received an email form them that they had approved the fund.

tvanrijt said:

Hey,

I don't know the details, but sometimes they buyer is the one causing a lot of delays. However, I did one time feel the sales person was unneccesary slow, the transfer of the domain just kept going on, I just asked: can't I just push the domain to an account you have at the same registrar, since I did that before?
He gave me the info of the account for the push and it was completed very fast. You might want to try that, although my sale was for much less.

Click to expand...

I didn't type that they salesman was slow.
He's very active.
I had problem with the support department teams ( Transferring Team and Billing Team).

See this thread and ask Joe Styler to help:
https://www.namepros.com/threads/problems-bugs-and-fixes-at-afternic-report-problems-here.1006373/

The Transaction Assurance team may be more helpful than the Service team at Afternic.

I have noticed a lot of companies dragging their heels on payments lately, and it's obviously due to a) enhanced security protocols and b) holding cash flows to generate interest.

The last one is a big deal, as I used to work at a large company that had a policy of *not* sending out any money on Friday, and just the "weekend interest" on short-term lending amounted to millions by the end of the year.

That's also one reason why in the analogue 80's it took 3-5 days to do a bank transfer and in digital 2019 it still takes 3-5 days - extending the cash flow is worth a lot of money.

“ Overnight/Weekend” investment/interest as DR says adds up to a LOT of money especially when you spread it over many transactions.

When you sell a fast transfer domain they have received payment, they take the domain at once, then make you wait 7 days for payment. At Sedo I can get paid within 24 hours.

Hi Guys,
After checking, i noticed that my domain is under Pending Transfer Status.
Maybe Afternic is on process to transfer out this domain to Buyer's Registrar.

Afternic will pay you once the buyer has the domain. You should have a response from [email protected] by now. If you do not please let me know and pm me the domain name. Thanks.

@Joe Styler Please see DM. Thanks.

@Joe Styler can you help me look into this domain JobRoots/com sold on 27th April and I've not received any email concerning payment schedule.

If you email [email protected] they can look into the payment for you.

Yeah, I'm a little aggravated also. Payment scheduled for May 9th. No payment still, 5 days later.
May 10, sent a message through the "Message a TA Agent" - nothing
May 13, sent an email to [email protected]. no response.
I just tried sending a message through afternic's contact us form. I guess I'll see if I get a response.

Seriously, in 2019, this is pathetic.

CJ6 said:

Yeah, I'm a little aggravated also. Payment scheduled for May 9th. No payment still, 5 days later.
May 10, sent a message through the "Message a TA Agent" - nothing
May 13, sent an email to [email protected]. no response.
I just tried sending a message through afternic's contact us form. I guess I'll see if I get a response.

Seriously, in 2019, this is pathetic.

Click to expand...

There seems to be some discourse in regards to Joe Styler saying all emails are responded to, and many members stating that is simply not the case, I think maybe a team meeting in regards to returning emails is in order?

CJ6 said:

Yeah, I'm a little aggravated also. Payment scheduled for May 9th. No payment still, 5 days later.
May 10, sent a message through the "Message a TA Agent" - nothing
May 13, sent an email to [email protected]. no response.
I just tried sending a message through afternic's contact us form. I guess I'll see if I get a response.

Seriously, in 2019, this is pathetic.

Click to expand...

You should not email ta@ they do not answer all the emails they get. I have said this several times on Namepros. service@ will. However it may take more than a day. 90 something percent of emails are answered within 24 hours. Some take longer.
So for instance if we think we paid you because we sent the money to a third party processor then the ticket on your domain sale will be closed as the sale is done on the TA system. You can email them but they won't see it because it is closed. Service@ will always see your email. Again if there is something we think we paid on our system then we need to investigate with the third party and trace the money to your bank. That takes a couple days depending on lots of variables, the country you and your bank are in, the banking hours (say its a weekend) etc.
I would say you should be answered by today from service@ because almost all the emails they get are answered within 48 hours, even the ones that require working with other departments and companies. If not I am happy to check into it for you if you send me your email address you are writing in from.

Hi Joe,

I recently sold a domain through Afternic. After I transferred the domain to Afternic's account they lost it then when they found it and got all that sorted I had to go through hoops to get paid. Several phone calls and both Godaddy premier services and Afternic support walking me through setting up a new payee on the phone twice I finally received a payment.

The payment received was short by 80 cents. Not a big deal but I was curious about the 80 cent discrepancy. When I asked about why the payout was not for the full amount I started getting the run around. I tried to PM you with the e-mail thread so you can enlighten me on what I might be missing however the e-mails contain links that I am unable to send in private messages without an upgrade so I sent you a PM with my e-mail address.

Hopefully the payment situation was finally resolved.

Planning to list my first domain on Afternic in the 1K range. 20% on 10K is a bit steep, to say the least. Hopefully they would reduce the tax to something nicer like say 10%. They would have more enthusiastic sellers, and more profit. Or I should just add the tax to the selling price and call it a day.

It’s not 80 cents under it’s 90 and this is due to their relatively new payment system:
https://www.namepros.com/threads/af...ge-your-payment-method-is-legitimate.1126542/

Good news, I'll just add 10% to the selling price then.

Just checked it out on AN, and the profit is still close to 80% for a $10K transaction. Here's what they say:
"Afternic receives a 20% commission ($15 minimum)* for sales on both the Standard Network and Premium Network."
* Commission rules:

• $0 to $5000 20% ($15 minimum)
• $5,001 to $25,000 $1,000 +15% of amount over $5k
• $25,000 and over $4,000 +10% of amount over $25k

Then on the AN landing page when I enter $10K as sale price, I get this:



So if I want $10K as profit, I should list the domain at $12058, like this:



This way, everybody's happy.

Just wondering, since Ive sold domain via Afternic 10 days ago and their support is very poor and the things simply last too long. Ive also submitted AUTH code 3 days ago and there is absolutely no feedback from Afternic, nor communication, nor transfer. To be honest this is my first domain sale thorugh afternic and everything is sooooo slow compared to other platforms. Just wondering if also others are experiencing lack of communication? I am tempted to write 2 bad reviews on Google and TP to be honest, it never happend to me that the simple domain transfer would last 14 days.

@Joe Styler Can I Pm you with that matter? Since it seems afternic communication is completely off.