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[RESOLVED] - Domain Name Stolen...A Horrible Story and a Warning...

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Hi All. I've not been in here for a number of years, but a week ago I had my domain of 20 years (dustie.com) stolen and I have to tell the story. it looks like I'm out of luck here, and out a lot of money, but maybe my story can help prevent this happening to someone else. This happened at Godaddy, though I don't blame them, and i still have all of my domains with them, as well as my websites. I blame the no good slimy thief who stole my domain name!

Here's the story... First off, my name is Dustie, and I've owned Dustie.com since 1998.
Sometime in 2017 (I think) I decided to go ahead and list dustie.com as a premium domain for a high price. It being my name, I wasn't real keen on selling it, but, as they say, everything is for sale for the right price. I'd had someone offer me 5,000.00 for it, but after taxes (it would have put me in a higher tax bracket for the year) and commisison, it wasn't worth it wasn't worth it to sell it for that amount. However, I figured that if someone were willing to pay that for it, maybe someone would pay even more. So I listed it as a premium domain for 20,000.00. I seriously didn't think it would sell but it woudn't hurt to list it (or so I thought).

All was well, until a bit over a week ago. I had been out that evening and didn't get home till nearly 10:00 PM. It was 11:00 before I was able to get onto the computer. That's when I saw the 5 emails from Godaddy.... I'm sure you can imaging my reaction when I saw that, within 20 minutes, my domain name, dustie.com, which I have owned since 1998, sold and transferred for a mere 450.00? I was sick...simply sick. How could this happen! First off, I've never had a domain name sell and transfer inside of 21 minutes and then be paid for it a little over a day and a half later. That's unheard of!

Immediately after reading those 5 emails and realizing my domain name had sold for less then 5% of what I'd had it listed for on Premium Domains, I was online with Godaddy help. Though they were sympathetic, no one there could help. They said I'd have to wait till morning and call auctions help. Needless to say, I didn't sleep well and was on the phone as soon as they opened their office. Though I was on the phone for a good 30 or so minutes with them (a good part of that time on hold), I was ultimately told there was nothing they could do for me. My domain was bought, paid for, and transferred and that was that! (Oh, and this even though they found the price had been tampered with twice that same night, long before I got online). They said this had to be me because no one else had access to that account! That was proof to me that someone was in there messing with my account and screwed me over big time, but not to them.

So I've been sick all week...trying to forget that someone illegally reached into my pocket and stole a lot of money , as well as my NAME! Needless to say, even a week later, I'm just sick about the whole thing.

Today, on a lark I looked up dustie.com on godaddy and was sick all over again when I saw that it is now listed as a premium domain for 12,000.00 (by the person who stole it from me?). That's just wrong, in so many ways! How do I get over this? I want to know how this could have happened!!??

I am posting in here as a warning to you all, as well as wanting to go on record that this did happen, regardless that the guy at [email protected] said that dustie.com had always been listed at 450.00 and it was a legitimate sale! I know how to use GoDaddy. I'm a long time user and have over 50 domain names with GoDaddy, more the half listed as premium domains! Ever since Dustie.com was originally listed as a premium domain at 20,000.00 that was the price that showed up whenever I went to maintain my premium listings. It always stuck out like a sore thumb, because most my other domain names are listed below 1000.00. There is simply no way Dustie.com was ever listed for as little as 450.00. Even go daddy suggested a price of nearly $5,000 as a premium listing starting point for dustie.com.

Without a doubt, my godaddy account was hacked and my domain name of 20 years stolen from me and relisted for 27 times what they paid for it! That burns me to the core!!!

I'm sure that, since this happened to me it will surely happen again. If any of you hear about such a thing, could you please have them get in touch with me? If I can find others that this has happened to, maybe we can do something as a group?

In the meantime, if you have a valuable domain name on Godaddy Premium domains, then you might want to take screen shots of the listed prices. Also, I was told that if I had the original email when it was listed that would be proof that it was listed at 20,000.00. Alas, I did not have it...I had, not long ago, deleted emails that were more then a year and a half old. If you don't have emails for your most valuable domain names, then remove them from listing, then relist them to get a new email and save those emails just in case!!

And Thanks for listening to my very long rant!

Dustie
(was [email protected] for over 20 years...now I am [email protected] and my site is dustie.art ... cool name, but it's certainly not worth what I lost in dustie.com!)
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
Or ''Dustie Bites the Dust''. :)

Shouldn't that be a Robert Rodriguez movies.

I feel after many twists and turns, the story is going to end well. Time for a bit of levity :)
 
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MAXTRA...YOU ARE A ROCK STAR! I have some skill in Photoshop and Graphics Art. If you ever need anything...like cool domain name graphic or anything, just shoot me off your thoughts and I'll try to make it for you. You have an amateur graphic artist on your side for life (or as long as I am able to type and use a Wacom Art Tablet). Same goes for MapleDots, who is also a ROCK STAR!

You have me crying over here!
:)
 
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I received the emails that are copied and pasted below... It was Date Sold: April 8th / Date Transferred April 8 / Date Paid: April 10th. The times on the emails indicate that payment came just a little over a day and a half from the first email telling me my domain had been sold on April 8th. So you're saying that the name sold a week before it's saying that it did?
The payout speed you experienced is, indeed, excellent. A lot of sellers would be happy to be paid that fast. What likely happened is that GD is actually trying to improve payouts, and started with local U.S. payouts (ACH or similar) which are cheap and easy to process. Hope that non-U.S. based sellers will soon see the same payout speed... @Joe Styler is in the best position to explain why some domains/sales are paid after 1-2 weeks, and some - like dustie.com unfortunate sale - in 1-2 days. Thank you so much Dustie for posting sale-related emails, it explained a lot.
And, congratulations on receiving your domain back! (well, almost... but it should happen and soon)
 
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You're comparing toni.com to dustie.com? No offense to Dustie but her domain isn't worth anywhere near that. Not even close.
Wish it were though.. I'd sell it and split the money with Maxtra and Mapledot and we'd all live happily ever after...
 
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By the way, I think that @maxtra should now explicitly ask GoDaddy (or Joe Styler directly) to either 1) reverse the purchase, or to 2) unlock the domain and provide sellers account number / email to proceed with manual domainpush from his end back to Dustie.
And, formally speaking, Dustie should also confirm (to GoDaddy) her intention to receive the domain back - from exactly the same email she is using @ godaddy account. Because there is no way for GoDaddy to link any namepros members and their forum posts with real accounts in their system...
 
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This is what I wrote:

if you can’t understand it I can write a Bob Hawkes length restatement.
I would love to see the lengthy version. 😃
 
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By the way, I think that @maxtra should now explicitly ask GoDaddy (or Joe Styler directly) to either 1) reverse the purchase, or to 2) unlock the domain and provide sellers account number / email to proceed with manual domainpush from his end back to Dustie.
And, formally speaking, Dustie should also confirm (to GoDaddy) her intention to receive the domain back - from exactly the same email she is using @ godaddy account. Because there is no way for GoDaddy to link any namepros members and their forum posts with real accounts in their system...

I've already provided Maxtra with my account info needed. I think it's just a matter of GD releasing the lock on it. Joe also has all my account info and he knows Maxtra's intention of giving it back and my intention of receiving it back. I'm confident that it should get done tomorrow (fingers crossed, anyway). ;)
 
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I've already provided Maxtra with my account info needed. I think it's just a matter of GD releasing the lock on it.
This is exactly what I was speaking about. How can @maxtra know that namepros member @Dustie is indeed the premium listing seller? No real doubts of course. But there is no _formal_ proof (who was the premium listing owner) in his domainbuy records. Which is why he should receive your account number from GoDaddy, should they elect to unlock the domain and allow him to do anything with it. Or, at least, before pushing the domain, he should explicitly confirm with GD (or directly with Joe Styler, should be faster and easier) that an account number he has indeed belongs to previous owner. It is just common sense + reasonable security.

Alternatively, if his request to reverse the sale is accepted - then there is no need for your account number to be disclosed at all, as GoDaddy will return the domain name to an account it originated from
 
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I would love to see the lengthy version. 😃

The four letter domain is shorter. And better. It sold for $42,500. I already said all that.

What went without saying was:
But both are first names. Both could be spelled in different ways including ending in an i or y.

What was already said or implied in the short version was:
They are comparable in that the sale of one may be used as a comparable for the other keeping in mind what I said before, that one is shorter and better than the other.

i.e. Nothing you said contradicts what I said (I mean I already stated that the four letter is shorter, better) other than your claim that one has nothing to do with the other, no relevance at all, which is incorrect, I hope you’d agree. So...why argue? We’re almost saying the same thing.
 
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This is exactly what I was speaking about. How can @maxtra know that namepros member @Dustie is indeed the premium listing seller? No real doubts of course. But there is no _formal_ proof (who was the premium listing owner) in his domainbuy records. Which is why he should receive your account number from GoDaddy, should they elect to unlock the domain and allow him to do anything with it. Or, at least, before pushing the domain, he should explicitly confirm with GD (or directly with Joe Styler, should be faster and easier) that an account number he has indeed belongs to previous owner. It is just common sense + reasonable security.

Alternatively, if his request to reverse the sale is accepted - then there is no need for your account number to be disclosed at all, as GoDaddy will return the domain name to an account it originated from

Maxtra, I think I see what tonyk2000 is saying here and it makes sense, right? Just confirm with Joe Styler that the info I gave you is indeed my GD account which shows me as the seller of dustie.com, which I have owned for the last 20 years.

I do have a question. If this transaction is reversed, would the whois record once again show that it's a 20 year old domain name?
 
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If this transaction is reversed, would the whois record once again show that it's a 20 years old domain name?
Yes, there should be no changes in domain registration date. You may also ask Joe Styler to add some "misc charge" into your godaddy shopping cart with $360 value. You will then proceed with this "purchase" and therefore return $$$ to GoDaddy...
 
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Yes, there should be no changes in domain registration date. You may also ask Joe Styler to add some "misc charge" into your godaddy shopping cart with $360 value. You will then proceed with this "purchase" and therefore return $$$ to GoDaddy...

@Joe Styler
 
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a Bob Hawkes length restatement.

btw, I like Bob style...:xf.grin:

ok, I notice u do provided one...thanks(y)

sorry, little out of topic, but given this case closed with happy ending, so, try to make some fun...someone dont like read long writting, but I do enjoy the reading, specially Bobs writing, well structued with clear fact and meaningful opinions...
 
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Great gesture :xf.smile: And if he can't afford it, then I'll pay for it

Wow... I've been reading back through this incredible thread. This post I didn't notice the first time though. While Maxtra's and MapleDot's generosity in helping me get my name back is going to be legendary among domainers, I have to also say a special thanks to wwwulff, who was willing to jump in and help to the tune 450.00 if I couldn't afford to pay back what I was paid originally. Fortunately I will be able to pay it, but that was a fine gesture to make wwwulff, Thank You.
 
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sorry, little out of topic, but given this case closed with happy ending, so, try to make some fun...someone doesn't like read long writing, but I do enjoy the reading, specially Bobs writing, well structured with clear fact and meaningful opinions...

When people first started posting in this thread, I was amazed that they'd actually read my very long explanation of what happened to me. Turns out that was a WHOLE LOT of very smart and helpful people. So obviously there are many who don't mind reading long posts if they are something that interests them. I also like Bob's posts. ;)
 
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If @Joe Styler found no identifiable error why is the domain still locked according to @maxtra? I would have them unlock asap so everyone can move on from this.
 
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why is the domain still locked
I'm under impression that it was the only thing "regular" GD support was able to do after @Dustie contacted them initially (just to learn that the domain was always listed for sale @ $450). Somebody has to unlock it...
 
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I'm under impression that it was the only thing "regular" GD support was able to do after @Dustie contacted them initially (just to learn that the domain was always listed for sale @ $450). Somebody has to unlock it...

It didn't get locked by Tech support. They basically told me I was totally out of luck, that it had always been listed for 450 as long as it's been on Premium Domains, regardless of what I said.

I think it got locked after this thread started and so many were asking Joe Styler to get involved.
 
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This story is amazing example of the benefits to be part of NamePros.
 
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This story is amazing example of the benefits to be part of NamePros.
ABSOLUTELY RIGHT! And I just upgraded my account and will never stay away so long again!
 
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And what to they mean in the last email that it was sold by Method TILPATI?

Tipalti are a major payments processor who handle payments from Godaddy and Afternic to domain sellers. More info at https://tipalti.com/
 
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