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[RESOLVED] - Domain Name Stolen...A Horrible Story and a Warning...

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Hi All. I've not been in here for a number of years, but a week ago I had my domain of 20 years (dustie.com) stolen and I have to tell the story. it looks like I'm out of luck here, and out a lot of money, but maybe my story can help prevent this happening to someone else. This happened at Godaddy, though I don't blame them, and i still have all of my domains with them, as well as my websites. I blame the no good slimy thief who stole my domain name!

Here's the story... First off, my name is Dustie, and I've owned Dustie.com since 1998.
Sometime in 2017 (I think) I decided to go ahead and list dustie.com as a premium domain for a high price. It being my name, I wasn't real keen on selling it, but, as they say, everything is for sale for the right price. I'd had someone offer me 5,000.00 for it, but after taxes (it would have put me in a higher tax bracket for the year) and commisison, it wasn't worth it wasn't worth it to sell it for that amount. However, I figured that if someone were willing to pay that for it, maybe someone would pay even more. So I listed it as a premium domain for 20,000.00. I seriously didn't think it would sell but it woudn't hurt to list it (or so I thought).

All was well, until a bit over a week ago. I had been out that evening and didn't get home till nearly 10:00 PM. It was 11:00 before I was able to get onto the computer. That's when I saw the 5 emails from Godaddy.... I'm sure you can imaging my reaction when I saw that, within 20 minutes, my domain name, dustie.com, which I have owned since 1998, sold and transferred for a mere 450.00? I was sick...simply sick. How could this happen! First off, I've never had a domain name sell and transfer inside of 21 minutes and then be paid for it a little over a day and a half later. That's unheard of!

Immediately after reading those 5 emails and realizing my domain name had sold for less then 5% of what I'd had it listed for on Premium Domains, I was online with Godaddy help. Though they were sympathetic, no one there could help. They said I'd have to wait till morning and call auctions help. Needless to say, I didn't sleep well and was on the phone as soon as they opened their office. Though I was on the phone for a good 30 or so minutes with them (a good part of that time on hold), I was ultimately told there was nothing they could do for me. My domain was bought, paid for, and transferred and that was that! (Oh, and this even though they found the price had been tampered with twice that same night, long before I got online). They said this had to be me because no one else had access to that account! That was proof to me that someone was in there messing with my account and screwed me over big time, but not to them.

So I've been sick all week...trying to forget that someone illegally reached into my pocket and stole a lot of money , as well as my NAME! Needless to say, even a week later, I'm just sick about the whole thing.

Today, on a lark I looked up dustie.com on godaddy and was sick all over again when I saw that it is now listed as a premium domain for 12,000.00 (by the person who stole it from me?). That's just wrong, in so many ways! How do I get over this? I want to know how this could have happened!!??

I am posting in here as a warning to you all, as well as wanting to go on record that this did happen, regardless that the guy at [email protected] said that dustie.com had always been listed at 450.00 and it was a legitimate sale! I know how to use GoDaddy. I'm a long time user and have over 50 domain names with GoDaddy, more the half listed as premium domains! Ever since Dustie.com was originally listed as a premium domain at 20,000.00 that was the price that showed up whenever I went to maintain my premium listings. It always stuck out like a sore thumb, because most my other domain names are listed below 1000.00. There is simply no way Dustie.com was ever listed for as little as 450.00. Even go daddy suggested a price of nearly $5,000 as a premium listing starting point for dustie.com.

Without a doubt, my godaddy account was hacked and my domain name of 20 years stolen from me and relisted for 27 times what they paid for it! That burns me to the core!!!

I'm sure that, since this happened to me it will surely happen again. If any of you hear about such a thing, could you please have them get in touch with me? If I can find others that this has happened to, maybe we can do something as a group?

In the meantime, if you have a valuable domain name on Godaddy Premium domains, then you might want to take screen shots of the listed prices. Also, I was told that if I had the original email when it was listed that would be proof that it was listed at 20,000.00. Alas, I did not have it...I had, not long ago, deleted emails that were more then a year and a half old. If you don't have emails for your most valuable domain names, then remove them from listing, then relist them to get a new email and save those emails just in case!!

And Thanks for listening to my very long rant!

Dustie
(was [email protected] for over 20 years...now I am [email protected] and my site is dustie.art ... cool name, but it's certainly not worth what I lost in dustie.com!)
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
Keith, you can bet I wish I'd never listed it in the first place. I had no idea I might have to end up selling it for less then 5% of my price. GoDaddy makes it so easy to list a name for sale as a premium domain and I was willing to give up my name for 20,000.00. That amount in the bank would sure have gone a long way here...

When I first got GD's emails I thought that's what had happened. I was reading the emails backwards so the first one i read said, Your domain name, Dustie.com, has successfully transferred. So I thought it had sold for 20,000! I was about to fall out of my chair! Then I read the next email, then the next until finally I read that it sold for 450.00. My heart sank to the floor and it's all I could do to look up the number for the Godaddy help line. I just kept saying no, no, no, no, no....this is not happening... But it was ;-(
 
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Keith, you can bet I wish I'd never listed it in the first place. I had no idea I might have to end up selling it for less then 5% of my price. GoDaddy makes it so easy to list a name for sale as a premium domain and I was willing to give up my name for 20,000.00. That amount in the bank would sure have gone a long way here...

When I first got GD's emails I thought that's what had happened. I was reading the emails backwards so the first one i read said, Your domain name, Dustie.com, has successfully transferred. So I thought it had sold for 20,000! I was about to fall out of my chair! Then I read the next email, then the next until finally I read that it sold for 450.00. My heart sank to the floor and it's all I could do to look up the number for the Godaddy help line. I just kept saying no, no, no, no, no....this is not happening... But it was ;-(
It looks like you will get it back. Luckily you found the one place that could help @NamePros otherwise the domain would be long gone.
 
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Mapledots? Is your offer legitimate? I've not heard back from you...hope it's just because you're out at lunch or something...

I'm sorry but I have responded to this already if you look back...

I tried several times so it looks like godaddy is on top of this one and has locked it for the time being.

It is unfortunate, I cannot help the op with this after all
 
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Matrix, you didn't sell and transfer it already? You're willing to transfer it back to me for the original price you paid?
 
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Dustie what you should do is go back and re-read this thread. Both MapleDots and Maxtra have stated that they will return the domain to you. All is well!

So much content is being inputted to this thread so quickly that it's easy to miss posts that come in while you are typing a response. Happened to me too!
 
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MapleDots, sorry, missed that post. Thank you for all you tried to do!! You are an amazing person, without a doubt!

I can't believe this. It's like a miracle unfolding before my eyes! This is the absolute best website on the net, IMHO!!! Thank all of you so much for all your posts and help!
 
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XYNames, you are right. My posts get posted after other's have posted and in the state I'm in right now I'm easily confused! I guess I just wait now and find out where I go from here.
 
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XYNames, you are right. My posts get posted after other's have posted and in the state I'm in right now I'm easily confused! I guess I just wait now and find out where I go from here.
I would call godaddy ASAP to explain the situation. Don’t sit and wait!
 
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When was the last time your GoDaddy premium listings expired ??
Setting prices on GoDaddy listings demand to type in additional two '0' in compliance with decimel system. Did you ever edit the price to 45k USD..
 
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I call bullsh*t. No one buys a domain for 5 grand and says I will give it back for free because I'm a nice guy. Total BS. Why only ask for the original $450 back when he just put out 5 grand? Don't be so gullible guys and really analyze the details of this story.

Lol How strange! $5k looks like a lot for this nam!
 
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Matrix, I am so very sorry I ever thought you a thief. I just couldn't figure any other way other then being hacked that something like this could have happened. I've wracked my brain wondering if it's anything I could have done, but can't for the life of me think how. So now I'm really thinking this has to be some sort of serious glitch in GD software or something.

Keith... do you have any idea who I should call over at GD? Sorry If I appear a bit dense, but I've always just dealt with tech support on small issues. They proved this issue is beyond them when I talked to them a week ago.
 
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Matrix, I am so very sorry I ever thought you a thief. I just couldn't figure any other way other then being hacked that something like this could have happened. I've wracked my brain wondering if it's anything I could have done, but can't for the life of me think how. So now I'm really thinking this has to be some sort of serious glitch in GD software or something.

Keith... do you have any idea who I should call over at GD? Sorry If I appear a bit dense, but I've always just dealt with tech support on small issues. They proved this issue is beyond them when I talked to them a week ago.
No worries (y)

You will get your name back
 
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@MapleDots you deserve A noble label at namepros
I think if Godaddy return the domain to dustie and cancel the first sale of 450$ that mean the new purchase from mapledots should cancel too and get A full refund of 5k from maxtra
Mapledot may take the loss of his noble help just if Godaddy confirm maxtra purchase
 
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Bary, no, I thought 20,000.00 was stretching it...there's no way I'd ever even think to offer it for 45K. Wow...I would be wetting my britches if that ever happened.
 
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@Dustie
- check out www.sedo.com if you want to sell your domains in a safe & secure manner.
 
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When i do listing in afternic and then i received email in my gd account email to confirm for fast transfer everytime i go back to afternic and check that it should be in my afternic account else ... someone else will list name in his afternic and when owner received email from afternic/godaddy for confirmation they usually accept it as they dont know what is it and then price is set as afternic price and then the one who added in afternic account that name they buy it in low price...
in this case domain is transfered automatically and seller cant do anything.. this is what i came to know just 3 months back and i removed all my listing from afternic then i added them again one by one and accepted them in my gd account after seeing that yes that domain is actually in my afternic acct not other otherwise they can price anytime...
Godaddy should resolve this imo
else it would be huge loss for Endseller or domainers as well sometime...
 
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Thanks Larion. I used Sedo in the past, but never sold anything there.

Up to now I have really had good results using GD premium domains program, selling four names in the $$$ range. I like the fact that, when someone uses GD to look for a domain name (and we have to admit, thousands do) that the premium domains shows up with a price on them. I'm hoping putting the 2 step authentication on my account will prevent something like this happening in the future.
 
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I'm hoping putting the 2 step authentication on my account will prevent something like this happening in the future.

I think GoDaddy should mandate this.... why on Gods green earth would they want topics like this?

Just mandate 2 factor authentication and be done with it.
 
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Matrix, Thank you so much for being willing to transfer the name back to me. I'm so sorry about all of this. I know how you must be feeling too, thinking you got a great domain name for such a price. It looks like you, too, are a victim to whatever happened here and I really am sorry I suspected you as the bad guy.

Riz, goodness, that's deep. I don't know if I can follow it. I'm not at all familiar with Afternic. I think I was a member years ago, but I'm betting that was before GoDaddy started their Premium Domain program.
 
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Matrix, Thank you so much for being willing to transfer the name back to me. I'm so sorry about all of this. I know how you must be feeling too, thinking you got a great domain name for such a price. It looks like you, too, are a victim to whatever happened here and I really am sorry I suspected you as the bad guy here.
Really the thanks should be given to @MapleDots for buying it from me just to give to you but as I said if he wants a refund I will give him it and if I take the hit for it I do not mind as long as you get it back

Was not aware of any of this when I bought the domain and I am glad this will be resolved (y)
 
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I don't ever remember getting an email to confirm fast transfer. That's one thing that had me puzzled about this whole thing. How could dustie.com have sold, money confirmed and name transferred all inside of 21 minutes (according to times on the emails) and I get paid 1.5 days later??? All the other names I sold took at least a couple of days to complete and more time then that to get paid.
 
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