Undeveloped.com Experience

I've been on Undeveloped for a couple of weeks now. 63 domains, 400 views, zero leads, and I still don't have access to the Dashboard.

Have closed 2 deals in 2 days, very low xxx but I think I was right about Undeveloped helping me to close more and improve my outbounds - both of these deals were through people I had sent emails to, best part was both names are still in transfer lock that too at NetworkSolutions

Recons.Com said:

No, I don't need revision of mine.

And I don't need breakdown by portfolios

Just overall sellthough and by categories, types, length, extension.

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Got ya! I think we can create a nice infographic that contains that info. I'll make a note of this.

Bruce Wayne said:

I've been on Undeveloped for a couple of weeks now. 63 domains, 400 views, zero leads, and I still don't have access to the Dashboard.

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The dashboard becomes more interesting when you start getting in leads etc. A revamp of that section is planned so the dashboard will become more interesting even if you don't have sales or leads yet.

davidc1 said:

Hello,

It would be nice to know from which domain comes the lead, corporate or not.

David.

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Thanks for the feedback, I've made a note of this.

carob said:

I'm not clear about inserting a Google Analytics ID - will that show stats for all domains as visits to Undeveloped.com or will it break them out by domain? I can only see option to insert one GA ID and what domain should that ID be created for in GA?

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Hi Carob,

Due to the complexity of setting up preferences in Google Analytics (GA), we can't offer personal support in setting up your account. But when you add the tracker code at Undeveloped, we add that tracker on all your for sale pages (including the ones hosted on Undeveloped.com) and all traffic is recorded there.

You can in your own GA account also lookup data per domain but we don't have a guide for that (yet). When we have more time on our hands we'll write a blog post about it.

Kind regards,
Reza

Undeveloped said:

Hi Carob,

Due to the complexity of setting up preferences in Google Analytics (GA), we can't offer personal support in setting up your account. But when you add the tracker code at Undeveloped, we add that tracker on all your for sale pages (including the ones hosted on Undeveloped.com) and all traffic is recorded there.

You can in your own GA account also lookup data per domain but we don't have a guide for that (yet). When we have more time on our hands we'll write a blog post about it.

Kind regards,
Reza

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Hi I am familiar with using GA on a number of sites. My question really is, when generating the GA ID what url to input?

In GA you go:
Analytics >Admin >Creat Account
Add:
Account Name
Website Name
URL

carob said:

My question really is, when generating the GA ID what url to input?

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I believe it's www. undeveloped. com

carob said:

Hi I am familiar with using GA on a number of sites. My question really is, when generating the GA ID what url to input?

In GA you go:
Analytics >Admin >Creat Account
Add:
Account Name
Website Name
URL

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Hi Carob,

Ah, I see. You can input there whatever you want. One of your parked names or Undeveloped.com if you prefer that.

Kind regards,
Reza

It would be good to add a option to display other currencys for some domains as having just one set with a large portfolio isn't the best..

I was told the only way is to register another account

Because Undeveloped asks us to not change the contact info when we push sold names to them, a lot of owners take control of domains with the seller's contact info still on the name. And they don't change it. I regularly get e-mails from GoDaddy asking me to renew names I sold on Undeveloped in the past, or telling me that the nameserver has been changed, etc.

This may just be a GoDaddy issue, because other registrars change the owner info automatically. But I think it could be mitigated if when Undeveloped pushes the domain to the buyer at GoDaddy, they could select to change the contact info rather than once again pushing without a contact change.

Am I the only one who doesn't like getting e-mails about domains I no longer own? That I sold, and the new owner should be getting the e-mails, and may need to see them in fact.

More of an issue for the new owner, I dare say, rather than for the seller. Just goes to show how uneducated most people are about domains, not changing contact details. The new privacy mess is a contributing factor, when you can't see the acquired domain's current (or rather, old) contact details

Nat Hunt said:

Because Undeveloped asks us to not change the contact info when we push sold names to them, a lot of owners take control of domains with the seller's contact info still on the name.

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Not really acceptable for privacy and legal reasons. For ICANN the owner of a .com is the registrant, and in any case Undeveloped should not be sharing the seller's private info in that way. When you sell on Sedo, the whois changes to Sedo, then the buyer.

Domains - Wanted said:

More of an issue for the new owner, I dare say, rather than for the seller.

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Yes it means they can't transfer it or change the registrant of a .com without your consent. But seriously if the domain is used for spam or criminal purposes, you do not want your name in the whois even if only law enforcement could see it - and it might be public. And if it gets UDRP'd your name will be published forever on the WIPO website as a losing cybersquatter.

This really needs fixing.

wizarduk said:

It would be good to add a option to display other currencys for some domains as having just one set with a large portfolio isn't the best..

I was told the only way is to register another account

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Hi Wizard,

This topic has come up more often. We show the local conversion rate of each buyer on your landers to automate the process so you don't have to edit currency settings for thousands of domains.

So a Chinese buyer will see automatically the RMB equivalent of the price you ask so they know exactly what the cost is. And our payment provider allows them also to pay in their local currency which is converted to your main currency.

Nat Hunt said:

Because Undeveloped asks us to not change the contact info when we push sold names to them, a lot of owners take control of domains with the seller's contact info still on the name. And they don't change it. I regularly get e-mails from GoDaddy asking me to renew names I sold on Undeveloped in the past, or telling me that the nameserver has been changed, etc.

This may just be a GoDaddy issue, because other registrars change the owner info automatically. But I think it could be mitigated if when Undeveloped pushes the domain to the buyer at GoDaddy, they could select to change the contact info rather than once again pushing without a contact change.

Am I the only one who doesn't like getting e-mails about domains I no longer own? That I sold, and the new owner should be getting the e-mails, and may need to see them in fact.

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Hi Nat,

We change the ownership details with all registrars that don't have built-in ugly lock-ins like Godaddy. Not all buyers appreciate having to keep the domain at Godaddy so they even perform chargebacks if we'd force them to use Godaddy. And we should as an escrow party, always offer the buyer freedom of having to choose which registrar they eventually end up using to manage the domain.

We don't change the ownership details with Godaddy to avoid putting a 60-day lock on the domain.

Buyers should be respected in the entire process. If you're managing all your domains at Name.com, it's a negative surprise to all of sudden, post-transaction, to find out that you can't move the domain to your preferred registrar.

The UDRP argument isn't fully valid since there's a purchase & sale agreement. If you'd ever get hit with a UDRP for a domain that you don't own anymore, we can provide all information clearly indicating that you aren't the owner and so shouldn't be accountable.

@carob are there any known UDRP cases where the situation you mention has occured? I'd love to read into the case(s) and see how those cases were handled. I do know in the past years of operating Undeveloped, this situation has never occured.

Lastly, we very explicitly inform buyers to change the ownership details once they've moved the domain to their final managing registrar. We inform them that they can lose the domain at any time if they don't so we're pro-actively already making sure we inform buyers how important it is to change the whois details.

So to conclude, this isn't our preferred process either but it's forced on us by Godaddy's lock-in policy.

We've been very vocal for years that the industry needs better processes so domains can move easier between registrars. As long as you use a registrar that has lock-ins we can't do much about the process.

Undeveloped said:

So to conclude, this isn't our preferred process either but it's forced on us by Godaddy's lock-in policy.

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Not really, as you have stated, it is your policy to please buyers unwilling to leave a domain at Godaddy for 60 days and for that reason you will not do a preemptive whois change.

So really you need to tell buyers upfront that 60 day delay will happen so they accept it in the ToS, and you need to educate them to the fact that they can change DNS on GD and start using the domain right away. That takes a bit of writing and maybe a bit of time, but it is just a cost of doing business. Otherwise you are just transferring risk onto sellers who may not even know it.

I can't see how you can offer escrow service without removing the seller from the Whois. ICANN define the registrant as the owner. If someone sells a domain and whois does not change, they can force the registrar to give it back no matter whose account it is in. It is in the buyer's interest for whois to change at time of sale too.

Undeveloped said:

Hi Carob,

Ah, I see. You can input there whatever you want. One of your parked names or Undeveloped.com if you prefer that.

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Hi thanks for the info.

For anyone not aware of it, having done that and supplied GA code to Undeveloped, you can see your results in GA by going to >Behaviour >Overview >Page Title, where you see a list of titles - each page title contains the domain name so you can see which domains got views.

You can see visitor city, country, language under >Audience >Overview

You can see real time visits in GA. Looks like Undeveloped's visitor stats shown at Undeveloped update daily, or is it more frequent than that?

I wonder if Undeveloped have considered letting us input a unique GA code per domain?

Do you exclude pageviews by logged-in users?

carob said:

Not really, as you have stated, it is your policy to please buyers unwilling to leave a domain at Godaddy for 60 days and for that reason you will not do a preemptive whois change.

So really you need to tell buyers upfront that 60 day delay will happen so they accept it in the ToS, and you need to educate them to the fact that they can change DNS on GD and start using the domain right away. That takes a bit of writing and maybe a bit of time, but it is just a cost of doing business. Otherwise you are just transferring risk onto sellers who may not even know it.

I can't see how you can offer escrow service without removing the seller from the Whois. ICANN define the registrant as the owner. If someone sells a domain and whois does not change, they can force the registrar to give it back no matter whose account it is in. It is in the buyer's interest to for whois to change at time of sale too.

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Our policy with Godaddy managed names is formed by Godaddy's policy. With other registrars we have your proposed processes in place. So you can make the problem that Godaddy introduces, our problem but the source of the problem is not us. And as long as sellers keep accepting this Godaddy policy it will never change.

PS: telling buyers upfront that they have to wait for 60-days will result in you not selling the domain. That's a huge waiting period for someone that has paid for a domain and is looking to develop it.

Kind regards,
Reza

Undeveloped said:

PS: telling buyers upfront that they have to wait for 60-days will result in you not selling the domain. That's a huge waiting period for someone that has paid for a domain and is looking to develop it.

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Developing has nothing to do with the registrar. Once they have the domain at Godaddy they have full control of the DNS and can use the domain instantly. There is no delay.

carob said:

Hi thanks for the info.

For anyone not aware of it, having done that and supplied GA code to Undeveloped, you can see your results in GA by going to >Behaviour >Overview >Page Title, where you see a list of titles - each page title contains the domain name so you can see which domains got views.

You can see visitor city, country, language under >Audience >Overview

You can see real time visits in GA. Looks like Undeveloped's visitor stats shown at Undeveloped update daily, or is it more frequent than that?

I wonder if Undeveloped have considered letting us input a unique GA code per domain?

Do you exclude pageviews by logged-in users?

Click to expand...

Hi Carob,

We update stats on the dashboard daily indeed.

We haven't thought of adding a unique GA code per domain. This is the first time we get that feature request .

We exclude pageviews generated by the account owner (when logged in).

Kind regards,
Reza

carob said:

Developing has nothing to do with the registrar. Once they have the domain at Godaddy they have full control of the DNS and can use the domain instantly. There is no delay.

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I agree with you and that's what we advice buyers as well since nameservers transfer to the new registrar but buyers aren't flexible. You should see the messages we get from buyers when we send them the push instructions at Godaddy.

I can tell you, some responses we get aren't that friendly and often there's also a chargeback threat.

Again, if Godaddy changes this lock-in policy, we're the first to change our process.

Undeveloped said:

We haven't thought of adding a unique GA code per domain. This is the first time we get that feature request

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It probably is not important and generating a lot of codes might confuse users. Not sure what the advantages would be, probably you could generate more specific data and also link domains to Google Search Console data (maybe you can already, will check). Years ago a parking platform called something like Noomle or similar let you put in unique GA codes per domain as I recall.

Not sure if this issue has been brought up before, but I checked "domain was sold" by mistake! now the landing page shows message that domain has been sold on undeveloped and the domain is no longer in my dashboard, tried to add it again but same result, any idea how to fix this?

carob said:

It probably is not important and generating a lot of codes might confuse users. Not sure what the advantages would be, probably you could generate more specific data and also link domains to Google Search Console data (maybe you can already, will check). Years ago a parking platform called something like Noomle or similar let you put in unique GA codes per domain as I recall.

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While possible, there's simply no advantage in doing this - both for Undeveloped, and for you, the owner. The way that it's structured is extremely flexible in GA.

For example, try fooling around with the acquisition channels, with "Page" as your secondary dimension.
This will display a breakdown of all unique domains associated with your Undeveloped account.

You can play around with further customizations, but this will at least (I think) give you what you're looking for.

Is there any way to hide completed/closed transaction from the sales activity in the dashboard?

Undeveloped said:

Hi Wizard,

This topic has come up more often. We show the local conversion rate of each buyer on your landers to automate the process so you don't have to edit currency settings for thousands of domains.

So a Chinese buyer will see automatically the RMB equivalent of the price you ask so they know exactly what the cost is. And our payment provider allows them also to pay in their local currency which is converted to your main currency.

Click to expand...

As handy as this, it would still be great if we had the option to localise the pricing for our domains to make sure we get the price we set. It's all fair and good saying that an auto-conversion is done to help buyers understand what the cost in their regional currency will be, however with the way currency rates fluctuate this makes it hard to price your ccTLD offerings effectively.

If someone has a portfolio made up of mostly .com domains and therefore has chosen USD as their currency display but then wants to make sure they get €1000 for a .eu domain, they have to estimate what USD value is best for that instead of setting the actual currency and not having to worry about the current exchange rate.

Case in point: only two months ago a EUR1000 was USD1130, today it is USD1151.

I know my example is exact, and in reality most would set their pricing to account for this, but at the end of the day wouldn't it be better if the price wanted is the one that could be specified to begin with?

moe said:

Not sure if this issue has been brought up before, but I checked "domain was sold" by mistake! now the landing page shows message that domain has been sold on undeveloped and the domain is no longer in my dashboard, tried to add it again but same result, any idea how to fix this?

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Hi Moe,

Simply head to the domain overview page -> hit the Edit button again -> uncheck the Sold setting -> hit save and the for sale page will be back.

xeroox said:

Is there any way to hide completed/closed transaction from the sales activity in the dashboard?

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At the moment that's not possible. We show the most recent activity there, including for completed transactions so you notice when an escrow agent messages you post-transaction. Otherwise, you can easily miss those messages.

domains21 said:

As handy as this, it would still be great if we had the option to localise the pricing for our domains to make sure we get the price we set. It's all fair and good saying that an auto-conversion is done to help buyers understand what the cost in their regional currency will be, however with the way currency rates fluctuate this makes it hard to price your ccTLD offerings effectively.

If someone has a portfolio made up of mostly .com domains and therefore has chosen USD as their currency display but then wants to make sure they get €1000 for a .eu domain, they have to estimate what USD value is best for that instead of setting the actual currency and not having to worry about the current exchange rate.

Case in point: only two months ago a EUR1000 was USD1130, today it is USD1151.

I know my example is exact, and in reality most would set their pricing to account for this, but at the end of the day wouldn't it be better if the price wanted is the one that could be specified to begin with?

Click to expand...

Yeah, I get you. Thanks for providing that great context. The feature to be able to set a currency per domain is on our roadmap but hasn't been prioritized above the other features and product enhancements we're working on, yet.

Another reason we opted for our method (show auto-conversions) is that we don't per se see any indication when we look at our data that buyers even care much about the currency. US buyers, for example, purchase EUR listings at almost the identical ratio as USD listings.