I received a transfer authorization code email from Go Daddy tonight for a name I sold in May 2017. The Whois when I looked, was still showing my information. So the buyer made an error 16 months ago by not updating the contact information and does not realize it.
I spent my time calling into Go Daddy to tell them, thinking they would at least send out an "update your contact information" email to the account holder that the name resides in.......but no. I was told they won't do anything in this situation, unless the account holder calls in. Remember, the current owners don't even know that there is a problem.
So Go Daddy knows that I have the transfer code for an unlocked name that I should not have. That I was alerting them of a security risk to one of their customers and they don't care; there is not a process to take care of it. That if I was dishonest I could use that code, but they don't care.
I am stunned and realize that Go Daddy evidently does not care about the security of my portfolio, either.
Am I missing something here?
I spent my time calling into Go Daddy to tell them, thinking they would at least send out an "update your contact information" email to the account holder that the name resides in.......but no. I was told they won't do anything in this situation, unless the account holder calls in. Remember, the current owners don't even know that there is a problem.
So Go Daddy knows that I have the transfer code for an unlocked name that I should not have. That I was alerting them of a security risk to one of their customers and they don't care; there is not a process to take care of it. That if I was dishonest I could use that code, but they don't care.
I am stunned and realize that Go Daddy evidently does not care about the security of my portfolio, either.
Am I missing something here?