Undeveloped.com Experience

joro001 said:

I want to mention I just closed my first sale with undeveloped, (only started using them recently) was as smooth as it gets from start to finish, they are absolutely worth their 9% and no extra paypal fees either.

My comments above regarding landing page loading times and suggested improvements are simply my desire to have a better overall platform. From my end I actually am happy with just about everything else they offer, but yes would like to see landing speeds increase as well as the issues gtmetrix are highlighting improved as best as possible.

Overall though kudos undeveloped i'm very impressed indeed.

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nicely done

I am sure they are professional enough to appreciate and understand where we come from when we make comments.. and that its not because we're bored or rude.. but because we want things to be better.. there is always room for imrpovmenet everywhere

BUT...... thought it was 15% fee there no?

alcy said:

BUT...... thought it was 15% fee there no?

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Unless it has changed, on their seller guide it says 9% which is very fair imho.

https://undeveloped.com/help/seller-guide

BTW their seller guide is really helpful!

MetBob said:

Unless it has changed, on their seller guide it says 9% which is very fair imho.

https://undeveloped.com/help/seller-guide

BTW their seller guide is really helpful!

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didn't read into it yet bit busy now

but first 2 goggle results give:

Yes, I think it did used to be higher, but that is for 2015 and 2016! The fact that comes up first on Google search means that their site needs to rank higher in Google search, though! When I started listing with them about a year ago they said 9%.

It's 9%. I sold a name there this month.

wow 9% is real good!

I use abovecom a lot too.. and there its 10% which I thought was the lowest in industry now.
but 9% is equally good!

good to know!

funny cause I was writing to one of the reps recently some email questions.. and at some point I mentioned that their 15% is prety good and he didn't correct me.. so I didn't think it could be wrong.

I think most companies make thier fees higher with time.. not the other way round.. lol

thanks.

alcy said:

nicely done

I am sure they are professional enough to appreciate and understand where we come from when we make comments.. and that its not because we're bored or rude.. but because we want things to be better.. there is always room for imrpovmenet everywhere

BUT...... thought it was 15% fee there no?

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Yes I hope undeveloped see where I am coming from, you summed it up well.

Commission is 9% and they sent payment via paypal net of any fees.

I thought about the scheme of interaction between domain owners and brokers. And I drew the following diagram. Perhaps this interaction between the participants of the domain business and the Undeveloped team will help increase sales. What do you think about it?

Hi @Undeveloped
I have some names using your pages, I am curious how does a sale go ahead and work when the domain in question is at NetSol with transfer lock in? I ask this because few of them have bins too and I do believe transfer using pull is a nightmare for end users?
Also could we possibly see some type of analytics integration within Undeveloped system giving us more insight on possible traffic?

UmerK said:

I have some names using your pages, I am curious how does a sale go ahead and work when the domain in question is at NetSol with transfer lock in? I ask this because few of them have bins too and I do believe transfer using pull is a nightmare for end users?

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Typically, I've pushed domains to Undeveloped's holding account which then pushes to the buyer's account. Not specific to the NS pull style account changes but it will likely work similarly I suspect

UmerK said:

Also could we possibly see some type of analytics integration within Undeveloped system giving us more insight on possible traffic?

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GA is already integrated with Undeveloped. Add you GA ID in the settings page

Can someone educate me what a NetSol "pull style" account change is? TIA.

I just sold a name yesterday that is under transfer lock at Register.com. I think it's the first time Undeveloped has had to receive a push there, because Simon seemed to say they just created an escrow account there to deal with this. I can't say I've ever done a push at Register.com either, so I've got my fingers crossed that everything goes smoothly.

Nat Hunt said:

Can someone educate me what a NetSol "pull style" account change is? TIA.

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This essentially is the opposite of a domain push. In the case of NetSol, the buyer (or new registrant) requests a pull of the domain. Then you (seller) does the auth dance. I'm not intimately familiar with the process as I only have read about it but not gone through it practically. Most of my domains sold from NetSol were moved thanks to Afternic's FT.

Manaen said:

Thanks to @Undeveloped for creating the best domain selling experience ever.

I only recently found something that I think it's easy to implement and gives a better shopping experience. When you enter the Seller's Domain Shop, when filtering by extensions, all extensions appear. Would it not be possible to show only the extensions that said seller owns? I think this could make it easier for buyers to browse the shop

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Hi Manaen,

Good feedback, thanks we'll take it into account.

joro001 said:

to be clear I really like undeveloped's landers and options to me they are as good as it gets, but I just want improvements. I just tested in chrome incognito two of my domains and it did take around 6 seconds or so to fully load which is much to slow. Also if you test with pingdom from locations such as Australia and the USA it takes much longer than 0.8-2 seconds mentioned above to load, check it yourself.

I am attaching 2 screenshots from gtmetrix from a domain i've currently parked with undeveloped and whatever is said about time to load (it shows around 9 seconds on this check) there are numerous things to improve such as gzip compression, using CDN etc. Also the Performance scores are really bad F- D whereas for example afternic's are rated A - B by gtmetrix.

In short I feel there is more to be done to speed up landing pages by Undeveloped to improve what is an excellent overall product offering.

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Hi Joro,

I also read your other posts. Feedback is always welcome and improvements are continuously on our radar.

I can't respond to all messages in duplicate though as I already mentioned in an earlier post that Gmetrix isn't accurate.

I do observe slower load times from Canada as well. If we run tests we see it can go up to 3-4 seconds. This is likely caused by latency as it takes time for the connection to establish and there are ways to solve that and we will. But one step at a time .

Also, trust me when I say that our guys are quite experienced and know better what they're doing than an automated test site like GTMetrix.

PS: Congrats on your first sale with us!

Kind regards,
Reza

Undeveloped said:

Hi Manaen,

Good feedback, thanks we'll take it into account.



Hi Joro,

I also read your other posts. Feedback is always welcome and improvements are continuously on our radar.

I can't respond to all messages in duplicate though as I already mentioned in an earlier post that Gmetrix isn't accurate.

I do observe slower load times from Canada as well. If we run tests we see it can go up to 3-4 seconds. This is likely caused by latency as it takes time for the connection to establish and there are ways to solve that and we will. But one step at a time .

Also, trust me when I say that our guys are quite experienced and know better what they're doing than an automated test site like GTMetrix.

PS: Congrats on your first sale with us!

Kind regards,
Reza

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Thanks for the reply and yes I notice that the further away from your servers people are, the longer overall it is taking to load (according to pingdom Australia takes forever to load as an example), appreciate your efforts to try and solve this issue to improve the loading speed.

Yes only just used you recently couldn't be more impressed with your platform overall, fantastic experience, keep it up!

Name Manager said:

I thought about the scheme of interaction between domain owners and brokers. And I drew the following diagram. Perhaps this interaction between the participants of the domain business and the Undeveloped team will help increase sales. What do you think about it?

Show attachment 95293

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Nice model! One of the downsides of this models is the involvement of brokers though. Their business model is also commission based (going up to 30% with some) which makes the model a bit hard to develop and manage on scale as we'd have to keep track of what the output of brokers, make sure they deliver quality work and so on.

It's a good idea though, maybe a bit later down the road we can pick this up together and work out an MVP to test the model.

UmerK said:

Hi @Undeveloped
I have some names using your pages, I am curious how does a sale go ahead and work when the domain in question is at NetSol with transfer lock in? I ask this because few of them have bins too and I do believe transfer using pull is a nightmare for end users?
Also could we possibly see some type of analytics integration within Undeveloped system giving us more insight on possible traffic?

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Hi Umer,

NetSol is one of the strangest registrars for us to work with. They have 3 different methods of Pushing, Pulling domains. Each seller account seems to have a different process.

It's as if they built 3 different platforms instead of revamping their initial platform and now have this legacy issue with quite inefficient processes.

Anyway, we support all forms of domain pushes/pulls at Netsol. When there's a lock, we simply ask the buyer to follow our process to obtain the domain. Extremely rarely a buyer will not accept receiving the domain at the current registrar.

You can add an Google Analytics tracker here: https://undeveloped.com/users/settings/for_sale

Nat Hunt said:

Can someone educate me what a NetSol "pull style" account change is? TIA.

I just sold a name yesterday that is under transfer lock at Register.com. I think it's the first time Undeveloped has had to receive a push there, because Simon seemed to say they just created an escrow account there to deal with this. I can't say I've ever done a push at Register.com either, so I've got my fingers crossed that everything goes smoothly.

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Hi Nat,

The problem is that the pull style is not available for all accounts. So likely if you haven't seen it before, you can't perform that action.

I think it's a lock-in to make sure not too many domains leave their registrar but am not 100% sure why they have these mind-blowing, inefficient processes in place. Security can't be it as all other registrars seem to manage that perfectly fine.

I'm pretty sure we can facilitate domain pushes at Register.com so no worries.

Kind regards,

Reza

alcy said:

I think most companies make thier fees higher with time.. not the other way round.. lol

thanks.

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We're not most companies . At Undeveloped we're executing a long-term roadmap and we're one of the sole innovators in our industry.

Projects like DAN (https://blog.undeveloped.com/dan-project-update-52bd6053b860) will allow us to even push down the commission we'd charge once it's fully operational. Commissionless marketplaces can't exist because we handle all the payment processing hassle. But the commissions can be pushed down when A) the transaction volume keeps growing & B) escrow can be further automated (DAN).

From our point of view, it's more important to subsidize growth than to squeeze our sellers for increased profitability. That's why we decided to drop our commission from 15% to 9% which is extremely competitive considering the service we offer. By following this strategy, we can add more sellers and inventory to accomplish critical mass so we can execute our plans to change the domain industry as we know it today.

There are a couple of extremely high-impact features and services launching soon at Undeveloped. I've attached a short deck that gives hints in terms of where Undeveloped is headed to for more context.

One thing is clear; change is finally & imminently coming to our industry.

Undeveloped said:

We're not most companies . At Undeveloped we're executing a long-term roadmap and we're one of the sole innovators in our industry.

Projects like DAN (https://blog.undeveloped.com/dan-project-update-52bd6053b860) will allow us to even push down the commission we'd charge once it's fully operational. Commissionless marketplaces can't exist because we handle all the payment processing hassle. But the commissions can be pushed down when A) the transaction volume keeps growing & B) escrow can be further automated (DAN).

From our point of view, it's more important to subsidize growth than to squeeze our sellers for increased profitability. That's why we decided to drop our commission from 15% to 9% which is extremely competitive considering the service we offer. By following this strategy, we can add more sellers and inventory to accomplish critical mass so we can execute our plans to change the domain industry as we know it today.

There are a couple of extremely high-impact features and services launching soon at Undeveloped. I've attached a short deck that gives hints in terms of where Undeveloped is headed to for more context.

One thing is clear; change is finally & imminently coming to our industry.

Click to expand...

I certainly agree you are one of the sole innovators in this industry. That is great to see.

Any chance you will offer fractional ownership of Undeveloped itself to marketplace members or investors in general? Because I do think you have a very bright future.

alcy said:

wow 9% is real good!

I use abovecom a lot too.. and there its 10% which I thought was the lowest in industry now.
but 9% is equally good!

good to know!

funny cause I was writing to one of the reps recently some email questions.. and at some point I mentioned that their 15% is prety good and he didn't correct me.. so I didn't think it could be wrong.

I think most companies make thier fees higher with time.. not the other way round.. lol

thanks.

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If you import your lead it is a plane 5% then!

1Darko said:

If you import your lead it is a plane 5% then!

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thats great. good just got better then!

I imported like 5 recent leads from my bodis inquiries.. so far no action

but since we're on the subject do you or anyone here @Undeveloped know and can tell me:

do you contact or call those leads yourself @Undeveloped or is an automated email created to buyer at the time I enter new lead? if so, what does it say?

ty

alcy said:

thats great. good just got better then!

I imported like 5 recent leads from my bodis inquiries.. so far no action

but since we're on the subject do you or anyone here @Undeveloped know and can tell me:

do you contact or call those leads yourself @Undeveloped or is an automated email created to buyer at the time I enter new lead? if so, what does it say?

ty

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This is what the buyer gets after you enter the lead info:

Hi Tito,

You’ve recently shown interest in the domain namePremiumCar.org. This domain is exclusively for sale at the domain marketplace & escrow service Undeveloped.

The owner of the domain would like to negotiate any potential deal between the two of you via our free & easy to use negotiation system.

Please verify your mutual consent and offer of $20 excl. VAT to start a negotiation by clicking on the confirmation button below.

Confirm Interest

If the button doesn't work, you can copy the following link into your browser bar:
http://undeveloped.com/conversations/1tow5p/confirm

Please note that when you confirm your interest that you also accept the terms of use of Undeveloped. If you have any questions, feel free to reach out to us.

If you’re not interested in the domain anymore, simply ignore this message.

Thanks,
Simon
+1 737 218 6046

Embrand said:

I certainly agree you are one of the sole innovators in this industry. That is great to see.

Any chance you will offer fractional ownership of Undeveloped itself to marketplace members or investors in general? Because I do think you have a very bright future.

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We tried doing that with the inception of the Web Coin, however, due to the aggressiveness of regulators like the SEC (Securities and Exchange Commission), it's too tricky to do it via an asset-based cryptocurrency. The ramification of it would be too negatively impactful for the business.

I've also thought about putting aside 5% of Undeveloped's equity for our sellers. It would be a win-win for all of us, but haven't figured out how to justify the "equity drop" at a cost-less model for sellers without Undeveloped and you being taxed heavily.

If we can make it happen, we'll do it. It is predicted that asset-backed cryptocurrencies will be legalized in the future so that might actually help.

Made a suggestion via email and putting it here for others to see:

For a time I worked in ecommerce and upsells are a vital part of the sales process, the most likely buyers are those that have just paid for something. You then present them an immediate upsell and a good % do buy. In fact these are the best people to sell to as they have proven they are real buyers who have literally just taken out their cards etc. to buy something.

I'm not 100% sure how that could work here (with shoes for example it's easy enough to present another similar pair of shoes post sale in an immediate upsell), but maybe present some domains in the same industry/niche to a buyer post sale to try and get more purchases straight away?

I'm not quite sure how it would work in practice though, maybe if someone buys cloudxyz.com from me then they get presented with a few different cloud keyword .coms that I own such as cloudabc.com etc.?

I think it's an important idea that if implemented correctly I reckon will see 10-20% increased take ups per transaction like ecommerce does!

creataweb said:

It's 9%. I sold a name there this month.

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I second you.

I would also like to add, it was a pleasant experience working with their support in transferring domain and receiving payment.

Does Undeveloped still require that at least 50% of my names must be using Undeveloped nameservers in order to implement payment plans?