BEWARE !!! @Snapnames are a bunch of robbers

They make those small charges (less than $1) to verify your card, but they refund them.
Haven't they refunded you?

What a weird idea. Who told you you can sell domains at Snapnames? You could try list them at NewYork Times or NASA or whatever website with the same success.

Snapnames is a dropcatching service, and you verify your card there to be able to make backorders. Not to sell your domains.

CarlosN said:

They make those small charges (less than $1) to verify your card, but they refund them.
Haven't they refunded you?

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No they have not.. They said they did not find any charges that was made on my card through them even after I emailed them the screen shot of the charges.. I knew it was a drop catching service but it advertised on Google search about their marketplace where we could list our domains for selling hence it was not an idea just the fact that Snapnames had a marketplace where people were listing domains for sale, not active anymore

If you never got a refund try doing a chargeback.

I had to threaten NetSol with that AND post a report on BBB to get my money back on a ridiculously small transaction with tons of fees. All they had to do was refund me via chat or ticket and no problems but they decided to ignore me and I went a few steps further.

Maybe that'll help.

creataweb said:

If you never got a refund try doing a chargeback.

I had to threaten NetSol with that AND post a report on BBB to get my money back on a ridiculously small transaction with tons of fees. All they had to do was refund me via chat or ticket and no problems but they decided to ignore me and I went a few steps further.

Maybe that'll help.

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I should probably contact my bank and have them take care of it.. It's a small amount I know, But hey it's my money and they made false commitment, something which is not ethical.. I sent them almost 15- 20 emails and they replied only twice asking me for bank statement, which I sent them.. Newbies please stay away from such big names who does not have any value for its customers.

First time hearing about this platform, just did some digging and found out that they seem to not be preferred by domain flippers.

@RachaelJetkins I read a lot about Snapnames on many forums before registering with them and they sounded genuine. However I am glad I found out early about them.I just wish there's a way to stop them. So people don't have to go through all the trouble.

If you're looking to sell domains then contact namejet instead about becoming a seller on there.

stewmath said:

If you're looking to sell domains then contact namejet instead about becoming a seller on there.

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Thankyou @stewmath for the suggestion. I haven't tried them yet but will surely register and list my domains there.Btw do they charge any money for listings??

Adnan Shaikh said:

Thankyou @stewmath for the suggestion. I haven't tried them yet but will surely register and list my domains there.Btw do they charge any money for listings??

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You don't pay anything to list but they do charge a 15% commission of whatever you sell. If it don't sell then you don't pay anything

stewmath said:

You don't pay anything to list but they do charge a 15% commission of whatever you sell. If it don't sell then you don't pay anything

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Thank you.

Threads like this help a lot on profiling. When someone thinks they have enough evidence to warrant calling out a thief rather than having it proven first then up goes a red flag. If reacting to very little money off goes another red flag. At what point did you ring and ask to speak to a supervisor or manager?

@lock Money is Money little or more what matters more is the commitment. At the time of signing up they said it's just a hold which would be reversed within 7-10 business days. I waited almost 2 months and tried to contact them through email and after emailing them several times and sending them screenshots of my bank records I was told they don't see any charges on the record, After emailing them almost everyday to get status on the refund they did not reply at all, So I gave up. Irrespective of the amount a commitment not fulfilled in terms of money is a robbery or a scam. Moreover I am here for business and not charity so if someone takes my money less or more and does not wish to give it back is a theif.

golan said:

What a weird idea. Who told you you can sell domains at Snapnames? You could try list them at NewYork Times or NASA or whatever website with the same success.

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Snapnames definitely did allow selling of private domains on their platform. It is not a weird idea and neither an alien concept. NJ, DC, GD, DD etc all have dropcatching platforms. But at each, you can also sell your domains as a private seller.
FYI: https://snapnames.com/domainsales/faq.action (You might need to login, I'm not sure).

stewmath said:

You don't pay anything to list but they do charge a 15% commission of whatever you sell. If it don't sell then you don't pay anything

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I read how to list domain names on name jet and came to know that you can only submit your domain names and they will list it only if they like them

https://help.namejet.com/hc/en-us/articles/115010271087-How-to-List-Your-Domains-for-Sale

If this Anthony is the same "Tony" when you call them up.. overall is very unpleasant and condescending to say the least (don't want to use expletives here)

They give robotic answers and tell you to wait and wait and wait.. took me about 1.5 months and constant follow-ups and having to deal with his attitude to have access to a domain they had caught for me, but of course was charged right away.

If no glitches, then their fine. If you need customer service.. then good luck

Adnan Shaikh said:

I read how to list domain names on name jet and came to know that you can only submit your domain names and they will list it only if they like them

https://help.namejet.com/hc/en-us/articles/115010271087-How-to-List-Your-Domains-for-Sale

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That's mostly just to be accepted as a seller, i had to submit a decent number of domains for them to assess and to see if they were going to approve me. But now im a listed seller i just do a submission once a month and i get them all listed. But of course they don't accept absolute rubbish, if someone submitted oiruehgrjgieqrgier.com for example they wouldn't accept that

Snap names just charged me $80 for a name I apperently ...back ordered in 2017?

Funny I won it on namejet, dropped it and someone picked up and dropped it....Now

Tonight, I got 3 emails, the 2nd while I was on phone with support that told me to open a ticket !!!

This is pure BS and grimy asF!!! I NEVER OK’ed THIS, never bought it from them, and whyyyyy would they think it’s ok to charge me somthing, that didn’t work on the ( 1st drop date?? 2017) I don’t want this now, norw do I like these emails..telling me I won something I had no clue about and you are being charged $80 !


No happy at all right now !


Charging me for somthing I tried to catch in 2017. Because they just NOW caught it !

Customers support told me to open a ticket ( after the debited my bank )

DomainBarracksRob said:

Snap names just charged me $80 for a name I apperently ...back ordered in 2017?

Funny I won it on namejet, dropped it and someone picked up and dropped it....Now

Tonight, I got 3 emails, the 2nd while I was on phone with support that told me to open a ticket !!!

This is pure BS and grimy asF!!! I NEVER OK’ed THIS, never bought it from them, and whyyyyy would they think it’s ok to charge me somthing, that didn’t work on the ( 1st drop date?? 2017) I don’t want this now, norw do I like these emails..telling me I won something I had no clue about and you are being charged $80 !


No happy at all right now !


Charging me for somthing I tried to catch in 2017.

Customers support told me to open a ticket ( after the debited my bank )

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That's horrible, why would they charge you for a domain you backordered in 2017.

Avijit Roy said:

That's horrible, why would they charge you for a domain you backordered in 2017.

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Yes this is absurd! They failed to catch it in 2017.

Now almost 2020, it drops again! They Chargee me for a BO I placed in 2017, that the now catch!


I only wanted it THEN!

I did not ok this NOW ! 2 years later



Everyone needs to be aware of this! This is sneaky, and not right nor proper!

This happened to me once. They caught a domain from a year ago. (Mind that it was a SEO domain which for the year passed had lost all its value because the new owner spammed it to death, so forget $79, i would not take it for free.) I was luckier than you because my credit card on their file had expired by then so no charge happened. They then started bombarding me with threats that i must pay for this domain and otherwise they will send the case to collectors and sue me and close my account and what not. I told them that i didnt make this backorder nor i'm gonna pay for this domain and they can screw themselves (well in more polite words of course.) Well after a few angry emails they stopped and they didn't even close my account.

Now in your case unfortunately it could be difficult because they for sure have a fine print all over their ToS about the backorders are forever. Not a lawyer or whatever, but i think the surest way is to send all the docs and scans to your bank and to ask them to reverse the payment.

As for me, two lessons learned:

1. Once in a while login to my SN acc and delete all backorders. Because they ARE there forever.

2. Never ever have a valid payment method on their file, just like with NetSol and other shitheads.

golan said:

This happened to me once. They caught a domain from a year ago. (Mind that it was a SEO domain which for the year passed had lost all its value because the new owner spammed it to death, so forget $79, i would not take it for free.) I was luckier than you because my credit card on their file had expired by then so no charge happened. They then started bombarding me with threats that i must pay for this domain and otherwise they will send the case to collectors and sue me and close my account and what not. I told them that i didnt make this backorder nor i'm gonna pay for this domain and they can screw themselves (well in more polite words of course.) Well after a few angry emails they stopped and they didn't even close my account.

Now in your case unfortunately it could be difficult because they for sure have a fine print all over their ToS about the backorders are forever. Not a lawyer or whatever, but i think the surest way is to send all the docs and scans to your bank and to ask them to reverse the payment.

As for me, two lessons learned:

1. Once in a while login to my SN acc and delete all backorders. Because they ARE there forever.

2. Never ever have a valid payment method on their file, just like with NetSol and other sh*theads.

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Thank for this! I’ve slept on the idea of it all, and yea first thing is I’m removing all my info and card numbers from their site .

They apparently opened a Account at network Solutions for me with the name.

Though they have they’re TOS, it is crooked AF! Terms !

I called my bank fraud department last night they couldn’t stop it as it was already pending, I can disput the transaction after it clears!

At this point it me be more head ache to fight it than just keep the damn name , but I’m not happy about this money ( unwilling coming out of my bank account ) for somthing from damn near 3years ago !


I will never use them again and remove all info!

Between my bank wanting a dispute, the name transferred, and a new register account. And SNAP NAMES WANTS ME TO OPEN A SUPPORT TICKET, which will take weeks just form them to Claim their TOS. It would all just be on big long drawn out headache for me, rather than just getting over it and move on.

I hate say it but leaning towards not fighting it BUT as I said here letting others know what can and will happen if you use them ! And 2, make sure to NEVER USE SNAPNAMES ! Aka the Sneak Robbers !!!

This is the on the most shady thing a company has done to me in a very long time time !


Like a car dealership taking a loan out on a car you couldn’t get 3 years ago , but calling you up 3 years later ...” hey congrats on the new car we just bought with your name and money for you “ WTF!!!

I don't know, the last time I tried to use their service, my bank called me directly and they warned me for this site. I know that they charge a small amount, but I don't want risks. This is not an "attractive" experience to keep using them.

Thankyou for informing this @Adnan Shaikh. Will stay away from snapnames form now onwards