Dynadot

GoDaddy says my name is for sale!Not showing in Auction list or in search?

NameSilo
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Anyone know why this could be?

I listed

BlockchainComputing.org in GD Auctions the other day with " make offer".

Just come to find out, it's not showing in my auction list , search bar says "taken" not make offer with price, but when I try to re-add it to an Auction listing , it says it's already for sale??
 
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Recheck Afternic...
If it is listed there - firstly contact them and remove it...
 
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Recheck Afternic...
If it is listed there - firstly contact them and remove it...


It's not on there, and funny it doesn't say "unavailable " as usually, it says ".com" is available?

Going to have to contact GD support , thanks
 
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and their online chat support which I like to use is offline today sine it's Sunday I believe
 
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And I had similar issue in the past...
I bought some domain on GoDaddy Expire Auction... and after ~1 year it was impossible for me to regularly auction it...
I solved this issue via their support... it is 100% bug/glitch.
 
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@Jurgen Wolf so i just spoke with GD chat and they could not help me, and I was told to email [email protected]

Hopefully this gets cleared up I now have more than one stuck in pending/review for several days
 
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Still nothing has been done and I now have 9 names stuck in "pending listing for Go daddy Auctions " The one has been there since the 5th of this year (10 days!). Basically every name I've listed since the new year has got "stuck " in Pending limbo. I was first told wait till the 12th which I did.....Nothing...then was again Told the same BS ..." due to a back up of verifying Trademark issues" which is crap! There are none , and it doesn't take 2 weeks to figure that out. I can look up a trademark issue in 20 seconds ! I'm annoyed because I was told to wait, nothing has happened or changed , and then they told me the same BS all over again.


Meanwhile BlockchainComputing.com is actively listed for Sale on Godaddy.

But Godaddy has my .ORG of that sitting in "pending" since 01-05-2018 and your going to tell me the reason is a trademark check? Then hold the next 8 names I submmit ?

I'm not Happy and I just let Godaddy Know that in my 3rd email that I just sent.

In the mean time @Joe Styler can you help me out here at all ? it would be much appreciated.

Here is the last email I got days ago.

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Discussion Notes
Support Staff Response

Dear Robert,

Thank you for contacting GoDaddy Auctions Support. This is a known issue that is being worked on. There is a delay in processing the trademark check for domains. Unfortunately there is not a set timeframe for a resolution, however it is actively being addressed. We apologize for any inconvenience.

Regards,

Kyle H.
Aftermarket Support
Customer Inquiry
Hello, Yes they are all still Pending! Including 5 others I listed 2 days ago! There is No Trademark issue, as "blockchaincomputing(COM) (not trademarked & not mine is listed for sale on GD , but my .ORG is stuck in Pending LIMBO!...This a a bug or Glitch on Godaddys end . The sooner it is resolved , the better for both parties. Due to this I will not be listing any other names on auction until this is cleared, my names are"stuck" there as there is no option to remove or delete the pending status. Please fix this asap. Thank You kindly, Robert On Wed, Jan 10, 2018 at 12:07 PM, GoDaddy




and this prior to that...
........................................................................................................................................................................
Discussion Notes
Support Staff Response

Dear Robert,

Thank you for contacting GoDaddy Auctions Support. This is a known issue that is being worked on. There is a delay in processing the trademark check for domains. Please notify us if the domain are still pending on Friday January 12th. Please let us know if you require any additional assistance.

Regards,

Elizabeth

Aftermarket Support
Customer Inquiry
Hello , My Name is Robert Gunther I have a few domains that have been stuck in the "pending status " for a few days now that I am trying to list on GoDaddy Auctions. I Spoke with Rome on GD chat and was told to write you. List of names blockchaincomputing.org pending since 01-05-2018 artificialintelligenceautomation pending since 01-07-2018 crypto-welt pending since 01-07-2018 currencyxchange pending since early this AM 01-09-2018 It usually take less than an hour for my names to clear and show in my "Selling List" however this is not the case with "blockchaincomputing.org" it does not show in my list or at auction search ....but Only in my "pending" section. Yet when I try to relist it it says "already for sale". Appears to be some sort of Glitch another member on the namepros forum experienced before . Your help would be much appreciated . Kind Regards, Robert



The aggravation here is I can do nothing! There's no way for me to remove , cancel or re-submit the names....while they are only showing on my "pending listing " section.

10 days is a bit too long , hence why I'm upset, as this is a not a TM issue as it is a Godaddy system issue.
 
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And I just received the 3rd BS Email this morning with the same answer(no answer)!!>:(

@Joe Styler Can you please help or shed some light here..What in the world is going on over there at Godaddy Auctions??? ( not mad at you personally ...Just Godaddy)

Discussion Notes
Support Staff Response

Dear Customer,

Thank you for your reply. This is a known issue that is currently being worked on. It is a widespread issue that is affecting many customers. We apologize for the delay and appreciate your patience while we work on a resolution. Please let us know if you require any additional assistance.

Regards,

Elizabeth

Aftermarket Support


Customer Inquiry
Hello, This is my 3rd email ! Nothing has changed or been done and I have waited past the 12th as told. I have 9 listings stuck in the "Pending" list for Auction section , I can't delete, remove, or cancel the "pending" submissions . This is a GLITCH ...The last 9 names I've listed are just stuck there. There is no "trademark " issue, some of the same names with different extensions are listed on Godaddy for sale. Please fix this, this is ridiculous. It's been way too long EITHER cancel the submissions or APPROVE them , but I want control back over my names. I've been told the same thing twice now....If this is not resolved soon I will Call my Godaddy Rep and have my entire portfolio transferred to a different registrar. This has never happen up until now, I've never had a problem listing on Godaddy , yes the last 9 names I've submitted (on different dates mind you ) are all been held up in "pending". Waiting 10 days for a listing approval is not normal or proper. Robert On Sat, Jan 13, 2018 at 11:01 AM, GoDaddy



2 weeks!! and the SAME empty Answer!

All 9 are still STUCK in PENDING.
 
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Sometimes, at afternic I think i would other toggle listed/hidden from listed to hidden then back it would come out of pending review. Maybe delete and re submit. Yes, to many complaints
Pretty sure if you list at afternic it will appear in godaddy auctions, but right now not showing anywhere but sedo
Nice name btw
 
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Sometimes, at afternic I think i would other toggle listed/hidden from listed to hidden then back it would come out of pending review. Maybe delete and re submit. Yes, to many complaints
Pretty sure if you list at afternic it will appear in godaddy auctions, but right now not showing anywhere but sedo
Nice name btw


thanks...that's the problem ...there is no "delete" option on the Godaddy Prending Selling section. It just shows all 9 as PENDING I can't remove or re-submit ...literally at the mercy of Godaddy to cancel the submissions or approve them ....It's a joke.

So I have stopped listing on Godaddy Auctions to keep any more of my names from being held up in their pending pen. Until this is cleared up.
 
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Something is broken with some names. I apologize, they are working on it. You can list as a premium domain with GoDaddy or list with Afternic which will list in many other places. If we cancel the domain and have you relist it as an auction it won't work until they fix the issue, it will just get stuck again.
 
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@Joe Styler Thank you so much !!

Amazing I get a much Clearer answer here from you in 1 post , than I did via Godaddy Chat , and 3 Emails ! I appreciate you taking the time to respond to me .

I was hesitant to list anywhere else until I knew what would happen . I'll give it some time , and contact support if need be . Until they I may list via my other options, as you have clarified that should be safe . I just didn't want to start more issues with the names.

Thanks again !
 
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No problem. It is a technical issue which is making them stuck that they have to fix. It will be fixed soon. I don't want to promise a time but the support manager is watching it closely and the developers know it is important and are working on fixing it and it will be fixed soon. Again, I apologize.
 
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They fixed most of the names last night that were stuck and the underlying issue. There are still a few stuck that they are working on but it won't take too long to clear them out.
 
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They fixed most of the names last night that were stuck and the underlying issue. There are still a few stuck that they are working on but it won't take too long to clear them out.


Thank you very Much Joe! I just checked..The original 4 have been cleared through.

5 more to go, and they are the last ones I submitted. I'll just let them do there thing

I can see it was 100% a tech thing as you said because the the "Time Left" time indicates they have been listed since the day I submitted them . Which is why I was frustrated when I kept being told it was a Trademark issue when I knew it was a tech/glitch .

Thanks again for the clarification.
 
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Well it was kind of a trademark issue. That was the technical issue. They were flagged to be checked for trademark and they were cleared as not having a trademark, then they are supposed to go and list as they normally would but the part where they go to list them normally after clearing them for not being a trademark is a different flow and it broke and the names got stuck. If you re-listed them they would go back to the same path and get stuck again until they fixed the issue. Sorry about that.
 
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Well it was kind of a trademark issue. That was the technical issue. They were flagged to be checked for trademark and they were cleared as not having a trademark, then they are supposed to go and list as they normally would but the part where they go to list them normally after clearing them for not being a trademark is a different flow and it broke and the names got stuck. If you re-listed them they would go back to the same path and get stuck again until they fixed the issue. Sorry about that.


Thanks again. I will not relist them anytime soon until the fix is 100% completed . Thank you for the full explanation . Very much appreciated .
 
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Why are these trademark checks not being made at the point if purchase?
 
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