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Nnamdi

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Who has noticed Godaddy Live Chat is not working? I am trying to reach them to lay a complaint. I am tired of calling their customer care.
What can be done?
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
I have also noticed ,the live chat is not working ,wonder if there is a Godaddy rep on the forum
 
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I have also noticed ,the live chat is not working ,wonder if there is a Godaddy rep on the forum
Its been off for a very long time. Guess they are tired of receiving complaints
 
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Its been off for a very long time. Guess they are tired of receiving complaints
Yes it has been off for a while ,hope there is rep here ,I so prefer the live chat than calling and being put on hold ect ,live chat is much easier :)
 
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Yes it has been off for a while ,hope there is rep here ,I so prefer the live chat than calling and being put on hold ect ,live chat is much easier :)
Yes I agree with NADAMS. I am tired of calling the customer care all the time. I prefer LiveChat.
 
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I have just checked the forum threads seems @Joe Styler is the Aftermarket product manager ,maybe he can let us know when the live chat will be up and running :)
 
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I have just checked the forum threads seems @Joe Styler is the Aftermarket product manager ,maybe he can let us know when the live chat will be up and running :)
I Also heard it was deliberately disabled in some countries
 
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Their support via e-mail is good i think.As another option
 
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On the Godaddy Indian version, I find the live chat option on few selective pages like VPS hosting and so

And that too only during business hours
 
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guys i think they have disable it from other country which is a bad move from godaddy support.
the solution i can offer you guys that use firefox broswer is to add and extension on your firefox (ip) use it to change ur ip to US and chat with their support.
i dislike what godaddy has done and if i have a good option i will move out from them
 
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guys i think they have disable it from other country which is a bad move from godaddy support.
the solution i can offer you guys that use firefox broswer is to add and extension on your firefox (ip) use it to change ur ip to US and chat with their support.
i dislike what godaddy has done and if i have a good option i will move out from them
Its obvious they are taking steps that can lead to failure.
 
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Either @Joe Styler or I can likely help with domains related issues. I can't speak for live chat, as that's out of my control.
 
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Hi @Paul Nicks ,I have resolved my enquiries and thank you kindly for the reply on here much appreciated.
Will the chat feature be available for future as its a brilliant way of communication for quick and fast enquiries :) ,I do understand you cant speak for Live chat
 
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Hi @Paul Nicks ,I have resolved my enquiries and thank you kindly for the reply on here much appreciated.
Will the chat feature be available for future as its a brilliant way of communication for quick and fast enquiries :)

Honestly, no idea. I work outside of the normal customer care org so I'm not tuned into discussions on live chat.

I will pass on your request to that team, and let them know that the service is missed
 
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Thanks Paul for stopping by. Please tell the Godaddy team to bring back the LiveChat feature. I can't be calling at all times giving I will have to make the call internationally.
 
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On the Godaddy Indian version, I find the live chat option on few selective pages like VPS hosting and so

And that too only during business hours
I had the exact opposite experience. On the auctions help site, I was able to use Live chat last night my time (IST). The agent at the other end was a non-indian though so I dunno what to make of it
 
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I had the exact opposite experience. On the auctions help site, I was able to use Live chat last night my time (IST). The agent at the other end was a non-indian though so I dunno what to make of it

Must have been a bug in the Godaddy website :xf.wink::-P
 
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Must have been a bug in the Godaddy website :xf.wink::-P
Maybe... maybe not. I just checked and chat is enabled and available for me right now. In fact, going to get into chat with them when I get home
 
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