Domain sale freemarket.com - Help needed

Anything under Freelancer is a BIG no for me as well. Sorry Brandon, but you chose the wrong company!

Brandon didn't reply. I suppose he hasn't been here. I'd recommend someone let freelancer know about this thread.

I shall, as I am in regular touch with him.

machej said:

Brandon didn't reply. I suppose he hasn't been here. I'd recommend someone let freelancer know about this thread.

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Stefan Hogan said:

Hey Jonnyk,

I've contacted our CS team and they mentioned your ticket is currently being looked into. I can't make a statement about your case specifically, but in general chargebacks occur in all realms of digital goods (Ebay etc.) and no one has a perfect solution. We already have several mechanisms in place to prevent this from occurring, especially for higher priced transactions.

Unfortunately these chargebacks do occur after the transfer is already completed. We are actively trying to resolve this for you and for our current users going forward. If you have any questions feel free to send me a private message here.

Cheers,
Stefan

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i only see irresponsibility and arrogence
and i dont like the tone of his next post either
it's like "ok, you win. you drew enough attention. here's you money back"

and i feel the op is irresponsible too
when he had an issue
he was giving every detail
successfully drew the community's attention
giving freemarcket pressure
but later it seems freemacket made a deal with him
a simple "it's all good" and he walked away
people deserve a complete story

awei said:

i only see irresponsibility and arrogence
and i dont like the tone of his next post either
it's like "ok, you win. you drew enough attention. here's you money back"

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Only if one sees such a response that way. After all, Stefan can always not respond while people criticize anyway.

(Probably goes to show that some people will interpret, or see, things as they see fit despite what one says --- and maybe does.)

Just an FYI:

Stefan Hogan said:

Hello Jonnyk,

We have returned the payment back to you and will be working with the domain reseller to recover your domain. You will be receiving a response from our CS team soon. Sorry for any inconvenience this caused, please let me know if I can be of further help.

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Don't know if the OP recovered his domain name, though one can hope.

Anyway, at least you have some ideas about the company discussed here.

Dave_Z said:

Only if one sees such a response that way. After all, Stefan can always not respond while people criticize anyway.

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what he said is "not our fault. suck it."

awei said:

what he said is "not our fault. suck it."

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I know I seem to defend Stefan, but...you said those words rather than he did. Why see it that way, though, when you can look at it in other ways.

I understand if you feel that Freemarket.com is wrong here. After all, who likes being wronged somehow?

I guarantee you that If you adopt that attitude with some company's personnel for whatever issue you have with them, they will feel less to not inclined to help. Been there and done that both as a consumer and as a company's agent.

Up to you how you want to feel, as long as that helps in some way. Hopefully it does for you.

At any rate, the OP and Stefan appear to have moved on already. We ought to do the same.

Dave_Z said:

I know I seem to defend Stefan, but...you said those words rather than he did. Why see it that way, though, when you can look at it in other ways.

I understand if you feel that Freemarket.com is wrong here. After all, who likes being wronged somehow?

I guarantee you that If you adopt that attitude with some company's personnel for whatever issue you have with them, they will feel less to not inclined to help. Been there and done that both as a consumer and as a company's agent.

Up to you how you want to feel, as long as that helps in some way. Hopefully it does for you.

At any rate, the OP and Stefan appear to have moved on already. We ought to do the same.

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if what i said somehow offended you as once a company's agent
im honestly sorry
but it's not personal but to the matter

i especially dont feel the same way as you do by saying "At any rate, the OP and Stefan appear to have moved on already. We ought to do the same."

it happens over and over where i live everyday

somebody broadcasts on weibo(chinese twitter),forums
holding big signs on the streets, top of buildings
about some injustice happened on them
attention flows in
media follews
the other side is under pressure
then a deal is made under the table
the victim walkes away quietly with a satisfying compensation
only the audience is dumped after used

in this case
if what the op said is true and the whole of the truth
i dont see why it's not fm's responsibility to pay the op and make a sincere apology in the first place
if not, they can always tell their version of story
but what we hear is "not our fault"
and 2 days later "your money is back. sorry for the inconvenience"
which to me is not admitting what they did was wrong
and the op walked away with a simple "it's all good now"
it's just not good enough for me

according to "After all, Stefan can always not respond while people criticize anyway."
to me, no knowing this thread is ok
knowing but not responding is not cool
responding without taking responsibility is too bad

but if everybody else think it's a happy ending and what i said is out of line
my sincere apologies

The Website really sucks...I tried lisitng one of my domain and during the process of WHOIS verifcation it was showing incorrect WHOIS email associated with my domain. After that when i tried to Logout the Log out button was also not functioning. Then i have to finally close my account there.

It really looks like a spammer website...

I Featured listed a domain on freemarket.com and paid them $30 few month ago then buyer clicked on buy it now link and accepted it and sold. I sent lot of messages to him, the buyer did not reply me yet in 3 months. Then i have created 25 tickets to free market and freelancer support team in 3 months, everyday they are saying will solve it soon! Freemarket.com just fucked my $30 and wasted much time! Should i wait more than 50 months for this?