Is anyone familiar with registrar BigRock.com?

great guys, free privacy, email the support they are quick, i was able to push names right away.

I think there must be some problem with your account .. otherwise domain push with big rock is as easy as Godaddy .. contact their support to solve this issue .. they have chat support as well..

I used Snapnames a few months ago and also had Big Rock as the registrar. When I called BR support to get info on transferring the domain, the guy who answered the phone was the owner of an unrelated business who said he constantly gets calls from BR customers and that he believes BR is a scam. After being unable to reach them by phone, I tried to reach BR support through the chat feature on their website several times and was not able to get through.
I don't trust them, I've changed my credit card after dealing with them and suggest transferring your domain out of there, if possible.

oreo84 said:

I used Snapnames a few months ago and also had Big Rock as the registrar. When I called BR support to get info on transferring the domain, the guy who answered the phone was the owner of an unrelated business who said he constantly gets calls from BR customers and that he believes BR is a scam. After being unable to reach them by phone, I tried to reach BR support through the chat feature on their website several times and was not able to get through.
I don't trust them, I've changed my credit card after dealing with them and suggest transferring your domain out of there, if possible.

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hahaha bigrock a scam lol they are a serious very very reliable company that is trusted by some of the biggest names in this biz

smarts said:

I think there must be some problem with your account .. otherwise domain push with big rock is as easy as Godaddy .. contact their support to solve this issue .. they have chat support as well..

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It is not my account. They have the following message on their site that applies to all accounts:

http://manage.bigrock.com/kb/servlet/KBServlet/faq450.html

AEProgram said:

hahaha bigrock a scam lol they are a serious very very reliable company that is trusted by some of the biggest names in this biz

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I hope they're not scam, but to refer a company that lists the phone number of another business as their own "very very reliable company" you got to be kidding.

oreo84 said:

I hope they're not scam, but to refer a company that lists the phone number of another business as their own "very very reliable company" you got to be kidding.

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If it is so. Report the problem about the invalid phone numbers to there support, provide a screen shot if you can.
Big Rock is a serious company among the top registrar's I must say. There support is great. If you want to push domains you have to call them or mail them about it. Thats what i think how they do now or may be currently.
Hope u get your problem solved.

A few years ago, I had one domain there from a backorder, and the only thing I remember was the absolute nightmare to transfer the domain away. Unreachable support and no response to emails.
End up dropping the domain.

If you have some love for the domains, your time, and sanity, just stay away from: BigRock, 1and1, EasySpace, Register.com
I personally had terrible experiences in the past on all of those.

you just need to contact support to do the push which unfortunately can mean a day or so before it happens but i've done it before with no problems.

bulga said:

A few years ago, I had one domain there from a backorder, and the only thing I remember was the absolute nightmare to transfer the domain away. Unreachable support and no response to emails.
End up dropping the domain.

If you have some love for the domains, your time, and sanity, just stay away from: BigRock, 1and1, EasySpace, Register.com
I personally had terrible experiences in the past on all of those.

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show me a company that has 50,000+ customers and ill show you a company that has many unhappy customers, its just the way it is, your experience cannot be the common experience and the same companies you feel are great someone will tell you they had a bad experience

Easy transfer out

Funding account was not difficult, but a pain considering there not much of a reason to keep names there

johname said:

Funding account was not difficult, but a pain considering there not much of a reason to keep names there

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Funding account is much easier than eNom, IMO.

Don't think I've ever done a transfer out or push at BigRock, but otherwise my experience with them has been a good one.

eNom just hits your CC

I forgot if you can pay with CC at bigrock. I never wanted them to have mine.. I only move name out now with BR

Never had any problems there, transferring or registering .

i can't buy domain lol
.ORG for $5.99 - inactive button

Moving of Domain(s)/Orders(s) from one BigRock account to another BigRock account

HI infosec3,

You can defintely move your domain name to another account within BigRock.

However, this option is no longer available in the BigRock Control Panel.

You just need to drop in an email to the compliance team ([email protected]) with the following details:
1. Destination Customer ID
2. Destination Customer Username
3. Your Account PIN

You can Read More on the following link - http://no_url_shorteners/1fLweHY

Let us know in case you need any further help.

Warm Regards,
Noble M
BigRock Team

---------- Post added at 12:09 PM ---------- Previous post was at 12:07 PM ----------

Hi RU,

Thanks for pointing that out.

We've reached out to the developers for the issue and the issue was resolved on the same day.

Do get in touch if you are still able to replicate the error.

Good Day!

Warm Regards,
Noble M
BigRock Team

noblemavely said:

HI infosec3,

You can defintely move your domain name to another account within BigRock.

However, this option is no longer available in the BigRock Control Panel.

You just need to drop in an email to the compliance team ([email protected]) with the following details:
1. Destination Customer ID
2. Destination Customer Username
3. Your Account PIN

You can Read More on the following link - http://no_url_shorteners/1fLweHY

Let us know in case you need any further help.

Warm Regards,
Noble M
BigRock Team

---------- Post added at 12:09 PM ---------- Previous post was at 12:07 PM ----------

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Hi Noble,
The BigRock team just helped me out with a push between user accounts, and I must say they were very responsive and quite fast in getting the job done. I was impressed. Many thanks!

Hi forge,

We're glad to hear that.

Do get in touch in case you need any further help.

YES ....i have taken my domain name registration services from bigrock. They are best registrar and provide best services. You can check details at their site

http://www.bigrock.com

Never had any problem with them.
Good registrar even if not my favorite

Update: Since I initiated the thread, I wanted to mention that I have nothing bad to say about the company, since my experience with them is limited to having had just one domain with them for about 60 days.

However, I ended up transfering my domain to Godaddy. BigRock may be a great company. I do not know, but I do not like the fact that for a simple domain push you have to contact support. You cannot do it on your own.

I am used to selling domain names and all I need is a 15 minute session with the end-user for him to pay and for me to push the domain to his Godaddy account. With BigRock I would not be able to do that. That is my business model, so BigRock does not work for me. Maybe it works for many other people.

Thanks for all the responses.

Yes you can push by submitting a ticket to support. I've flipped many like this on BigRock.

bulga said:

A few years ago, I had one domain there from a backorder, and the only thing I remember was the absolute nightmare to transfer the domain away. Unreachable support and no response to emails.
End up dropping the domain.

If you have some love for the domains, your time, and sanity, just stay away from: BigRock, 1and1, EasySpace, Register.com
I personally had terrible experiences in the past on all of those.

Click to expand...

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Also stay away from Yahoo! and Network Solutions.

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I personally have good experience with BR but they don't provide domain push service (I was unable to find it) and the rates are little bit cheaper than Godaddy.
Interface is better than GD.