Please help

varunsash · Mar 21, 2014

Hi all,

Im kinda stuck in a very crazy situation and i was wondering if anyone can actually help me.

Here is the situation

I bid on a domain name tiltomo(dot)com on Godaddy for $15 as soon as i bid on this, the system gave me a message saying that you have been outbid. So i wanted to increase the bid to $20 and accidentally i had not deleted the $15, so the system took it as $1520 and i had hit enter by then.

I had called Godaddy immediately and tried explaining the situation that this was done by mistake.

All the rep on the other end could say was there is nothing to do.

Has anyone ever been in such a situation, what do do now?

Ps:- I did a bit of research on the domain name before i wanted to bid, it looks like there used to be a visual search engine by the name tiltomo ( checked on Google ) .

In the event of a worse case scenario where if i have to pay for this domain name ( if i dont pay, they suspend my account and i dont want that because i have a lot of domain names with them), what is the actual worth of this domain name in the market.

Feeling awaful about this and hope some of the pros here could help me with this.

verbster · Mar 24, 2014

consider it a lesson learned? What nonsense! GoDaddy should have reset the bid to $20.

Does GD have a bidding system that double checks the bid amount: "You are about to bid $1520 for the domain xxxxxx.com. Are you sure you want to place the bid? Yes No"

DU · Mar 24, 2014

godolphin said:
Don't pay GoDaddy for this domain auction win.

Tell them that the bid happened accidentally. Show your communication record.

The most they will do is cancel your GoDaddy Auction Membership. Or give you a warning...

I would do it this way, if it happened to me :wave:

Next time setup a bogus account using a proxy on pay as you go credit card - bid more than your original bid and then obviously don't pay.

Is it right? No.

But legally you have the right to retract a bid prior to the announcement that the article is sold. None of the domain name auction houses follow any real laws anyway so why should you play along?

I recommend on account for bidding and one for managing your names - that way nothing is ever tied together.

---------- Post added at 03:01 AM ---------- Previous post was at 03:00 AM ----------

verbster said:
consider it a lesson learned? What nonsense! GoDaddy should have reset the bid to $20.

They should have reset the bidding to the starting price. Backing out a bid should not revive the prior bid - though in this case I'm sure no one would complain.

---------- Post added at 03:06 AM ---------- Previous post was at 03:01 AM ----------

NS said:
I too thought that perhaps it went this badly because he posted the name here. From the first post, I thought: "damn, he mentioned the name". And also the finer details, e.g. $1,520 proxy bid, etc.

@OP: Out of curiosity, how many bidders were there exactly?

There are too many horrible people in the world... but that was my thought exactly. Then again, I could reverse this tactic too and get a mean moron to win an auction

varunsash · Mar 24, 2014

The problem with Godaddy is that, the first time when you bid there is another screen asking you to reconfirm. But the 2nd time when you are increasing the bid there is no system to double check the bid.

This is exactly what happened in my case, the first time when i bid for 15, it said please reconfirm and it was fine. The 2nd time when i wanted to bid 20 there was no reconfirmation or anything. It just went through.

---------- Post added at 02:24 AM ---------- Previous post was at 02:21 AM ----------

A total of 5 bidders. I know i shouldnt have posted it here, but i didnt know where to go for help.

Next time will be careful.

NPer · Mar 24, 2014

DU said:
There are too many horrible people in the world... but that was my thought exactly. Then again, I could reverse this tactic too and get a mean moron to win an auction

That is an interesting tactic. :D What a shock it would be!

---------- Post added at 04:38 PM ---------- Previous post was at 04:21 PM ----------

verbster said:
consider it a lesson learned? What nonsense! GoDaddy should have reset the bid to $20.

Really? After winning, he paid for the domain and accepted the purchase agreement. Did he do this blindly? No, he made a choice. It doesn't sound like they automatically billed him. This doesn't stand in his favor... because there were a total of 5 bidders. Godaddy would ban his account.

The best he can hope for is that the registrant renews it.

If not...

"consider it a lesson learned?"

I'd say so.

---------- Post added at 04:53 PM ---------- Previous post was at 04:38 PM ----------

varunsash said:
I know i shouldnt have posted it here, but i didnt know where to go for help.

Next time will be careful.

You could have told us the story, but excluded the name.

Hopefully there won't be a next time.
Double-check before you click.
Triple-check it if you must.
Quat-check just for safety. Click.

DU · Mar 24, 2014

NS said:
Quat-check just for safety. Click.

That's my motto.

Before I commit to anything I always do the kum-quat check.

varunsash · Mar 24, 2014

You guys will not believe what just happened now...

I got an email from Godaddy saying that they could have canceled the bid when i called them up as soon as i did the mistake and they asked me if i would like to let go off the name and take a refund back and i gladly accepted it.

I just received the complete refund for what i paid.

I am super happy with the service of Godaddy and will continue using their service for a long long time.

Phew................What a relief.

NPer · Mar 24, 2014

varunsash said:
You guys will not believe what just happened now...

I got an email from Godaddy saying that they could have canceled the bid when i called them up as soon as i did the mistake and they asked me if i would like to let go off the name and take a refund back and i gladly accepted it.

I just received the complete refund for what i paid.

I am super happy with the service of Godaddy and will continue using their service for a long long time.

Phew................What a relief.

Congrats! Was that a response to an email that you've sent them? Maybe someone from Godaddy read this thread? :D

varunsash · Mar 24, 2014

Yes, i tried all possible ways to contact them - phone , email chat. lol.
I sent them an email twice explaining the situation. So i guess they read the email or probably read the chat in this group. I guess my mistake of mentioning the domain might have helped in that case.

cdboard · Mar 24, 2014

the other bidder might be happy to get it for his last bid.

if so, godaddy would only be sacrificing the difference between your winning bid and their highest bid ($10 ? ).

if you are satisfied with the outcome, I would remove the domain name from this thread.

Ms Domainer · Mar 24, 2014

*

It's good to bring these kinds of "glitches" out in the open.

The squeaky wheel gets the grease and seems to be true in this case.

I like Go Daddy -- I have a great rep -- but, sometimes, their policies leave me scratching my head.

Congrats on your refund, Varunsash!

*

DU · Mar 24, 2014

NS said:
Congrats! Was that a response to an email that you've sent them? Maybe someone from Godaddy read this thread? :D

It's the power of the Kumquat - even the merest mention of it changes everything

NPer · Mar 25, 2014

DU said:
It's the power of the Kumquat - even the merest mention of it changes everything

It truly is!! The Kumquat is the fruit of prosperity. :D

varunsash · Mar 25, 2014

Thanks guys for all the support.

Since im new here, not exactly sure how to get this thread deleted. Can someone help. Now that the issue is resolved, i dont think it is fare on my part to leave the domain name here.

Any suggestions?

Ms Domainer · Mar 25, 2014

*

This thread won't get deleted, but you can edit your individual posts and star out the name of the domain.

For members who quoted your comment, you can PM them and ask that they remove the name from their comments.

I have found that people here are cooperative in that way.

*

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