I too have received an email from Magma Hosting, only one came through but I logged into the client area where both emails can be viewed.
Here's the contents...
1st email
We are pleased to announce that Magmahost has today been acquired by Yomura Holdings.
Magmahost will continue as a seperate operation, but will have the immediate benefit of access to Yomura's datacentres and network.
If you have any outstanding issues that have not been attended to, would you bring it to the transition team's attention at
[email protected]. Please include in the email the ticket number so we can look into it directly.
We will make further announcements over the coming week.
Regards
Giles Anderson
2nd email
Hi,
Following on from my email yesterday, I wanted to address the main bulk of the questions in a mail to everyone
1. Will prices remain the same?
Absolutely, we have absolutely no intention to change the pricing model at Magmahost. It works for you the customer and for us the service provider. There is no reason to change a good thing.
2. Are your sites safe?
Yes, we are experienced in operating hosting services and we are a cash positive company.
3. What changes will happen at Magmahost
Immediate changes will be the addition of servers at Yomura's datacentres. We expect this coming week in our Atlanta, San Jose and London datacentres. This will help eleviate the current loading on Magmahost's existing servers. You will be given the option to move your services to these other servers. However the existing servers will remain in place so you will not have to suddenly migrate to a new location.
We are working with our support staff to streamline and improve response times, whilst we want this to happen overnight, its not going to. We need to introduce a proper support infrastructure
We also want to hear your needs, if there is something missing or something doesn't work - tell us.
4. Do you have to change your Paypal, 2CO, Moneybookers subscription?
No, everything stays the same. Yomura has taken over the banking and merchant accounts of Magmahost. You dont need to make any changes
We'll update you as it happens, but in the interim if you want to contact the transition team please email them on
[email protected]
Regards
Giles Anderson
I have done some research and found that Yomura Holdings has aquired several other hosts, I also found that Giles Anderson seems to be their main guy as he appears to be the main voice. I don't have any experience with this though so I can't comment further. Maybe a complete backup just to keep our minds at rest wouldn't go a miss. Hopefully all will be well!