Hey, thanks for flagging this. Noted that while we can't control the situation, the response and advocacy could go a long way. I will be sure to pass on the feedback to our domain customer support managers.
Hi, we have found the details regarding your case and will be in touch via ticket directly.
For assured security, please do not share your credentials and it is highly recommended that you always use 2FA on any eligible accounts (Namecheap and...