Terms of Service and Rules
Last revised July 11, 2019
The providers ("we", "us", "our", "NamePros") of the service provided by this web site ("Service") are not responsible for any user-generated content and accounts ("Content"). Content submitted express the views of their author only.
Content on NamePros is for educational purposes only and is not a substitute for individualized advice from a qualified legal practitioner. Communications on NamePros are not privileged communications and do not create an attorney-client relationship.
You agree to take full responsibility for all Content you submit to the Service. You agree to assume any losses and/or liabilities that result from your Content.
Users marked as NamePros "Staff" (e.g., Moderators) are mostly volunteers or contracted to do specific tasks. They often use their personal NamePros accounts as regular users and as Staff. Content and opinions from volunteers and contracted Staff are their own, not those of the providers, and they take full responsibility for their own Content unless they are actively paid by NamePros at the time and following explicit instructions from the providers to complete assigned tasks. This might not include our actively-paid employees when they’re posting authorized Content in accordance with their assigned duties.
You understand that we are not a publisher of Content on either our forums or our marketplace. There are thousands of new pieces of user-generated Content created every day on NamePros. We do not moderate or see most Content. You may report Content that is in violation of our terms.
You agree to not use the Service to submit or link to any Content that is abusive, unlawfully defamatory, hateful, threatening, spam or spam-like, likely to offend, contains adult or objectionable content (except in explicitly designated areas), risks copyright infringement, encourages unlawful activity, or otherwise violates any laws.
We reserve the rights to remove or modify any Content submitted for any reason without explanation. Requests for Content to be removed or modified will be undertaken only at our sole discretion.
You agree not to hold us liable for any loss that may result from the use of the Service. Sellers, re-sellers, and buyers’ liabilities regarding items or services are their respective responsibilities and absolve NamePros of any liability.
We reserve the right to reclaim usernames from inactive accounts that have not been accessed for prolonged periods of time (e.g., more than 24 months) and reclaimed usernames may be released for availability to the community.
We reserve the right to revoke or repurpose an account's username at any time.
We reserve the right to take action against any account or user within the Service at any time for any reason. This may include restricting or banning the account and/or user.
You are granting us with a non-exclusive, permanent, irrevocable, unlimited license to use, publish, or re-publish your Content in connection with the Service. You retain copyright over the Content.
You agree to follow all rules and guidelines posted by authorized NamePros representatives, as interpreted by NamePros. All official rules apply throughout NamePros, even when not readily displayed. This includes refraining from any effort to circumvent the rules, terms, or automated systems of this website. Whether any activity is in violation of a rule or guideline is at the sole discretion of NamePros. All Users are expected to follow the rules, but NamePros cannot guarantee that they will do so. We do not guarantee that any rules will be enforced or how they will be enforced.
You agree to create only a single account. This includes banned accounts, accounts created on behalf of business entities, and any other account that may be created by a single entity. Exceptions are made for accounts in good standing with active Gold subscriptions and upon request in advance for special circumstances, at the sole discretion of NamePros.
User accounts are for exclusive use by the individual or entity that created the account; they are not "owned" by anyone. You agree to not license, transfer, sell, or assign your user account without written approval from NamePros Management. You are responsible for your password and the activity that occurs through your account. User accounts may not be used by multiple people without written approval from NamePros Management. With the exception of people or businesses that are expressly authorized to create accounts on behalf of their employers or clients, the creation of an account for anyone other than yourself is prohibited.
You agree not to use Tor, a VPN, SOCKS, or any other proxying mechanism ("proxy") that masks your computer's identity on the Internet ("IP address") unless such a proxy is necessary to access the Service. If you require the use of a proxy for another reason, you agree to obtain written permission from NamePros before posting any content via the proxy, and within 24 hours of your first use of the proxy to access NamePros. If the request is denied, or remains unanswered/indeterminate for more than 72 hours, you agree to cease using the proxy to access NamePros unless you are later granted written permission stating otherwise. Under no condition will you deny the use of a proxy if you are using or have used one, nor will you refuse to provide accurate information in a timely fashion about the proxy, when the proxy was used, or your real IP address, when asked for such information by NamePros staff, even if you have been granted written permission to use a proxy or must use a proxy to access the Service. Requests for permission to use a proxy should be e-mailed to
[email protected]. Users accessing the service from within Iran or mainland China are granted implicit permission to use proxies as necessary.
You may not make unauthorized use of, reproduce, prepare derivative works of, distribute copies of NamePros copyrights, trademarks or any confusingly similar marks, design rights, patents, or other intellectual property rights (registered and unregistered) including, but not limited to NamePros graphics, text, website compilation, photographs, images, software, code, video, audio, and advertisements supplied by us or our licensors, except when granted written permission by the NamePros Managing Director. This does not apply to user-generated content as long as proper citation and judicious restraint is used.
You agree that you are at least 13 years of age at the time of creating your account and at least 18 years of age when using the marketplace.
You agree that all of your registration information is accurate when you created your account and that you will maintain the accuracy of such information.
These Terms of Service supersede all past and existing agreements. We may change these terms at any time without explicit notice. Your use of this website after modifications to these terms constitutes that you agree to them.
You agree to abide by all international and federal regulations in the United States. Your region may enforce additional restrictions that apply to your use of the Service.
If any portion(s) or clause(s) of these terms is/are deemed invalid or unenforceable, then those portion(s) or clause(s) will be updated in accordance with the tenor of the terms, and to the reasonable extent necessary for enforceability. If no such change is possible, then those portion(s) or clause(s) shall be severed and the remaining portion(s) and clause(s) of these terms will remain in effect and enforced.
Return and Refund Policy
Digital purchases from NamePros are not physical items and therefore cannot be returned.
All purchases from NamePros are non-refundable but may be refunded at our sole discretion. You can request a refund by visiting our Contact Us page.
NamePros will provide you with customer service to resolve any issues relating to your payment transactions of products and services offered by NamePros.
Stripe is solely responsible for protecting all data in their possession. Stripe will maintain commercially reasonable administrative, technical, and physical procedures to protect all of the personal information regarding your purchase transaction(s) that are stored on their servers from unauthorized access and accidental loss or modification.
Stripe will only process card transactions that have been authorized by the applicable Card Network or card issuer. Stripe may add or remove one or more types of cards as a supported payment card type at any time.
Stripe reserves the right to not authorize or settle any transaction you submit which they believe is in violation of this Agreement, any other Stripe agreement, or exposes you, other Stripe users, NamePros users, NamePros, Stripe's processors or Stripe to harm, including but not limited to fraud and other criminal acts. You are hereby granting NamePros and Stripe authorization to share information with law enforcement about you, your transactions, or your account if they reasonably suspect that your use of Stripe through NamePros has been for an unauthorized, illegal, or criminal purpose.
You are responsible for paying for each subscription billing period in advance. Chargebacks, disputes, inaccurate information, fraud, or other billing difficulties may result in your forum account being banned or suspended, at our sole discretion. If access to your account is revoked for any reason, you will not be refunded.
As our users come from a wide range of geographical regions with varying types of technology, we do not guarantee accessibility or uptime. We will do our best to provide a reasonable degree of technical support at our discretion. To ensure that you retain full access to the site, we recommend that you only use up-to-date web browsers and operating systems (https://www.namepros.com/namepros/billing/browsers.php).
NamePros is an industry leader when it comes to protecting your privacy and information. Our hope is that by setting a good example, we will encourage other businesses to follow in our footsteps. We offer various state-of-the-art security features, including:
- HTTPS: We enforce a secure web connection between you and our servers. Users who attempt to connect over insecure HTTP will be redirected to a secure URL.
- Insecure SSL versions are disabled: Typically, web browsers don't use SSL; they use its successor, TLS, instead. All versions of SSL are broken and insecure, so we only permit TLS connections. TLS works just like SSL, from the perspective of an end user so you shouldn't notice a difference. Web servers that support SSL at all—even if they also support TLS—are insecure and should not be trusted with personal information.
- External content is proxied if insecure: When users post insecure images on our site, we cache them and serve them to you via a secure connection. This way, your browser won't give you any warnings about insecure content, any attackers will have a much harder time causing trouble, and websites hosting linked images won't be able to gather information about your browsing habits on NamePros.
- HTTP Strict Transport Security (HSTS): Up-to-date versions of Chrome, Firefox, Opera, and Safari will remember that our website enforces security for about 180 days. If a government or Internet Service Provider tries to trick your browser into using an insecure connection, compatible browsers will refuse and give you a warning. Unfortunately, Internet Explorer does not yet support HSTS. Safari only has support from OS X Mavericks onward. As of 2015-02-04
- HSTS preloading: On January 20, 2015, we were added to Chromium's HSTS preload list. Once the changes make their way into the latest stable builds of Chrome, Firefox, and Safari, those browsers will know to use a secure connection when contacting NamePros out-of-the-box. They will refuse to connect to NamePros in an insecure fashion, even on the first visit. This significantly increases security when browsing NamePros from locations susceptible to man-in-the-middle attacks, such as public Wi-Fi networks.
- DMARC and DKIM: The e-mail protocol is largely anonymous: it is quite a simple matter to send an e-mail appearing to be from someone else. To mitigate this issue, we sign all of our e-mail messages per DKIM. On its own, this wouldn't prevent inauthentic messages; however, we combine it with strict DMARC policies understood by most major e-mail providers. When an e-mail appearing to be from
namepros.comis received by a participating provider, it is thoroughly inspected to ensure that it is authentic. If it fails to pass a variety of tests, the provider will send us a report notifying us of attempted impersonation, and the e-mail will be declined. GoDaddy, NameCheap, and similar hosting providers do not appear to implement DMARC, as we do not receive regular reports from them. To ensure that the e-mails you are receiving are legitimate, please use an e-mail address hosted with a participating provider that values your security as much as we do. We've noted participation from Gmail/Google Apps, Outlook.com/Office 365/Hotmail, FastMail, NetEase/网易/163.com/126.com, Comcast, and Mail.Ru, along with a few smaller providers. We have also seen some participation from Yahoo, but it does not appear to cover all of their services.
Digital Millennium Copyright Act (DMCA)
We reserve the right to redistribute and/or publicize any communication regarding DMCA takedown requests, regardless of any confidentiality statements in documents, e-mails, or other communications. We do not agree to any confidentiality agreements in DMCA- and intellectual property-related communications, and are declining up front. Confidentiality notices in e-mails, letters, and other communications regarding such matters will not be honored. By communicating with us regarding any DMCA or intellectual property matters, you agree to forfeit confidentiality.
By contacting us about DMCA takedown requests, copyright infringement, and/or other intellectual property matters, you agree to forfeit all confidentiality, regardless of any notices requesting otherwise.
DMCA takedown requests should be sent to
[email protected]. Requests sent elsewhere are still subject to the above terms.