Sav Official Thread

[Nick R]

Hello NamePros community! We are creating a single thread where we can share announcements in, talk about product updates, people can ask questions and host a great discussion on all things domains!

 

[LUP]

Does anyone know how to set up child name servers on sav.com?

 

[Future Sensors]

Does anyone know how to set up child name servers on sav.com?

It's documented here:

https://help.sav.com/kb/en/article/creating-child-nameservers-for-a-domain

And it basically says that you have to submit a support ticket

 

[vravis9]

I registered few .co names recently at Sav and listed them on afternic...

I opted for fast transfer and verified in Sav account... everything okay..

Then again after more than 10 days of listing I am getting emails from afternic to activate for fast transfer at your registrar...

Already received 3 times for same domains...

Is anyone else seeing this?

I see in Sav that they are already verified and activated for Afternic.

Then why this repeated reminders...

Thanks,
Ravi.

 

[LUP]

It's documented here:

https://help.sav.com/kb/en/article/creating-child-nameservers-for-a-domain

And it basically says that you have to submit a support ticket

Thanks!!!

Really?
Why is it so troublesome

Even .ID domain registrars are much easier

 

[Nick R]

@alcy - Domains not leaving account. Our support team would be happy to take a look if you send in the details.

@vravis9 - Without know your account details I cant take a look. I would recommend reaching out to our support team then DMing me the ticket number.

 

[alcy]

@alcy - Domains not leaving account. Our support team would be happy to take a look if you send in the details.

@vravis9 - Without know your account details I cant take a look. I would recommend reaching out to our support team then DMing me the ticket number.

I get it but I had this issue b4...wrote support tickets..they Removed manually.. but never fixed root.of problem..obviously...

can u explain why the root cause not fixed after multiple reports.of.same problem?

 

[TEFENESE]

hello
can I set the mumimum accept price of a auction?
If the final bid price is $1, what can I do?
I buy the domain at $99

 

[Nick R]

@alcy We make many changes to our system to our systems regarding functions related to this. The root cause for one domain may not be the cause for the next, even through that look like the same from the outside. Like aways, if you want to submit a support ticket and DM me the number I am always happy to take look!

@TEFENESE - All auctions start at $1 or $1+the transfer in cost. Auctions are a great way to quickly sell a domain at the value determined by the market. If there is a higher price you are looking to get, a Fixed Price Buy Now listing is what you may want to consider. Both listing types have their pros/cons.

 

[TEFENESE]

@alcy We make many changes to our system to our systems regarding functions related to this. The root cause for one domain may not be the cause for the next, even through that look like the same from the outside. Like aways, if you want to submit a support ticket and DM me the number I am always happy to take look!

@TEFENESE - All auctions start at $1 or $1+the transfer in cost. Auctions are a great way to quickly sell a domain at the value determined by the market. If there is a higher price you are looking to get, a Fixed Price Buy Now listing is what you may want to consider. Both listing types have their pros/cons.

auctions can only start at $1 is a joke!

 

[alcy]

@alcy We make many changes to our system to our systems regarding functions related to this. The root cause for one domain may not be the cause for the next, even through that look like the same from the outside. Like aways, if you want to submit a support ticket and DM me the number I am always happy to take look!

@TEFENESE - All auctions start at $1 or $1+the transfer in cost. Auctions are a great way to quickly sell a domain at the value determined by the market. If there is a higher price you are looking to get, a Fixed Price Buy Now listing is what you may want to consider. Both listing types have their pros/cons.

come on
how can it be dependant on domain name..whether it gets removed aftr transfer completes.. .or does not..it either works for all or doesnt..There is no way on earth this should vary based on dn..and if it does then yer entire code base is ridiculously wrong and poorly written..

fix it man. its getting plain lame.

 

[P53ORG]

Hola people!

Usually how many days does it take for a Domain name won through an auction to be transferred from Godaddy to SAV and that's for a domain in the extension of .co

 

[Brand Herald]

Hello Sav - I am trying to transfer to SAV a domain I own that is regged at namesilo that has an afternic BIN. But for some reason - your system is asking me to pay the BIN in addition to the transfer when all I want is the transfer. I tried to remove the BIN part from the cart and leave only the transfer part but the system removes the whole cart when I try that. How can I transfer in without buying my own domain?

 

[TEFENESE]

@alcy We make many changes to our system to our systems regarding functions related to this. The root cause for one domain may not be the cause for the next, even through that look like the same from the outside. Like aways, if you want to submit a support ticket and DM me the number I am always happy to take look!

@TEFENESE - All auctions start at $1 or $1+the transfer in cost. Auctions are a great way to quickly sell a domain at the value determined by the market. If there is a higher price you are looking to get, a Fixed Price Buy Now listing is what you may want to consider. Both listing types have their pros/cons.

I send a lot of emails to cencel the aucion, still no reply

 

[alcy]

@alcy We make many changes to our system to our systems regarding functions related to this. The root cause for one domain may not be the cause for the next, even through that look like the same from the outside. Like aways, if you want to submit a support ticket and DM me the number I am always happy to take look!

@TEFENESE - All auctions start at $1 or $1+the transfer in cost. Auctions are a great way to quickly sell a domain at the value determined by the market. If there is a higher price you are looking to get, a Fixed Price Buy Now listing is what you may want to consider. Both listing types have their pros/cons.

u need to fire yer guy Luca.

I waited 5 days for ticket reply telling him yer system doesnt remove transferouts aftr weeks..his reply was.. I have to wait 1 or 2 days cause its not.instant

plz get yer act together. else I go elsewhere.

u have a terrible registrar full of bugs and incompetent people

plz be ashamed of ourselves.

 

[Appamite]

How many times do the extra 5 minutes last on an auction?

Here's what I found on your website. But why is there extra 15 minutes in 3 rounds?

"If a bid is placed in the last 5 minutes of an auction, the auction is extended so there is 5 minutes remaining from the time that bid is placed. There is no hard stop time for an auction."

I entered a bidding war with a bidder who made $1 increment, and I made x2 increment of that, and still lost after 4 rounds of 5 minutes.

I was hoping the final bidder wins after the first extra 5 minutes of the auction.

Please enlightening me. @Nick R

 

[Nick R]

@P53ORG - It would depend on the seller. They have up to 7 days to provide the auth code to start the transfer.

@bigcassgbr - It sounds like you are trying to search for the domain name and the Afternic result is coming up. You can start a regular transfer here: https://www.sav.com/transfer

@TEFENESE - I have replied to all of your DMs. None of the contained a ticket number or email address so we have no way to look up your ticket.

@alcy - If you want to send me a specific ticket number I would be happy to take look.

@Appamite - If a bid is placed in the last 5 minutes of an auction, the auction is extended so there is 5 minutes remaining from the time that bid is placed. There is no hard stop time for an auction.

 

[Primary Names]

@Nick R Could you please take a look at ticket #1927647295.

I placed an order for a premium domain and apparently sav has caught it. But it was never delivered to my account. It is also not listed in the auctions either. This confuses me because if there was more than one backorder then this should have gone to auctions. So what happened to this domain ??

 

[alcy]

@P53ORG - It would depend on the seller. They have up to 7 days to provide the auth code to start the transfer.

@bigcassgbr - It sounds like you are trying to search for the domain name and the Afternic result is coming up. You can start a regular transfer here: https://www.sav.com/transfer

@TEFENESE - I have replied to all of your DMs. None of the contained a ticket number or email address so we have no way to look up your ticket.

@alcy - If you want to send me a specific ticket number I would be happy to take look.

@Appamite - If a bid is placed in the last 5 minutes of an auction, the auction is extended so there is 5 minutes remaining from the time that bid is placed. There is no hard stop time for an auction.

the Luca guy that wants to be fired didnt give me ticket number.

and I created it bu emailing support direct

listen man..its been weeks since I transfered these out.. just remove them form my panel and fix yer damn bugs. I mean I'm not yer.test rare in yer buggy endless beta lab..

to remove:

blockchainsecurity
ethereums
cryptoestate

all .co

u think I got all day and life to write support tickets?

 

[alcy]

can someone know after how many days past expiry domains leave panel? or @Nick R

for instance i had newworldorder in xyz which left panel at -32 ...is this because it sold at auction

or they all leave at 32 mark?

or just another bug that this one left already?

 

[zomainhacks]

Where I can navigate all domains in the SAV marketplace?

 

[Nick R]

Hello All,

Per many previous messages, please DM me any ticket numbers you want me to take a look at. We do not discuss domain or account specifics in this public thread.

@alcy - Domains leaves at the 30 day mark. There was an issue last week that caused this to be delayed by a few days but had no impact other than giving users a few more days of use.

@zomainhacks - We do not currently publish a list of all domains listed in the marketplace but are considering it for a future todo item.

 

[alcy]

Hello All,

Per many previous messages, please DM me any ticket numbers you want me to take a look at. We do not discuss domain or account specifics in this public thread.

@alcy - Domains leaves at the 30 day mark. There was an issue last week that caused this to be delayed by a few days but had no impact other than giving users a few more days of use.

@zomainhacks - We do not currently publish a list of all domains listed in the marketplace but are considering it for a future todo item.

ok tnx..do u also auction peoples expired names? all of em? if so.does.auction begin at that 30day mark? ty

 

[NYK]

@Nick R

Hi Nick
I’d just learnt from Dan.com that if domains (registered at Sav) are sold at Dan cannot be transferred?? Pls advise.

 

[KDN]

To those who transferred domains out of Sav, how long does it usually take for the "pending transfer" status to appear? Thanks!

 

[KDN]

@Nick R Hi Nick! Any estimate?