DAN.COM Domain Marketplace (Official Thread)

[DAN.COM]

DAN.COM (formerly known as Undeveloped.com) is on a path to be become the biggest domain marketplace in the world. We use state of the art technology to solve everyday problems buyers and sellers in the domain industry face. At DAN.COM we focus on automating most processes required to buy & sell domains to increase a more efficient and active secondary market for domains.

What sets us apart is our strong focus on product development and customer satisfaction. We leave nothing to chance and every single feature and element we introduce is professionally and carefully designed and built.

DAN.COM is ranked in the top 5 best-rated marketplaces in the world (According to the biggest review platform Trustpilot) and in the domain industry, we're the domain marketplace with the highest rating with an average of 9,4 out of 10 points.

At DAN.COM you will get the highest value for the lowest commission around. Due to our domain transfer automation, we can offer significantly faster handling of domain transactions and payouts (usually within 24 hours) at the lowest fee charged by any domain marketplace.

We've been the first on many fronts and proudly will continue to keep innovating. We were the first to offer optimized for sale pages since 2013, the first to provide payment plans in the form of lease to own and rentals and also the first and only domain marketplace offering free SSL on all domains parked with us for over a year now.

Read more about DAN and our future plans here: https://blog.undeveloped.com/a-big-leap-forward-3a3cc59ed418

This thread is created to act as an informal communication board between the DAN team and the domain community. Feel free to post feedback here and to discuss how you use DAN.

What this thread is not meant for is support. Please contact our support team here: [email protected] when you need assistance.

Previous reviews under old brand: https://www.namepros.com/threads/undeveloped-com-experience.893201/

 

[LaszloSchenk]

The new roll-out of lease-to-own options is cool.

I am curious as to why you're only able to edit domain's preferences for this from the portfolio?

Once you select an individual name, you're still only left with the option to set a BIN / make offer.

It would be nice to have the lease/rent/BIN/make offer options there as well.

Good morning,

There is only so much we can display within that section. However, when you click on the domain itself and find the (edit button) in the upper left window you will be able to impose fairly any desired changes already.

Have a great day!

 

[LaszloSchenk]

Observations after testing a buy of one of my names listed with both a low offer price and high BIN at DAN.COM

I believe the new payment plan with up to 1-year free of cost (reduced from 2 years) and up to 5-year plans with as much as 30% extra cost is a great idea, unique and real valuable concept.

I love the overall idea, implementation, colors, style and formatting, etc.

Don't like how the 30% is viewed as an extra cost or a higher price to pay. It could be much better accepted by buyer if it was simply called finance charge or interest so buyer doesn't argue for lower price or not buy.

Don't want buyer to know how many sales I had and how many offers, My poor ratio is a negative.

I do like the domain expert a lot but see no obvious way to contact or call the expert. So a dubious value.

And the biggest negative is don't see any way a buyer can first look at financing options as a sales tool I can use to help him decide to buy with a pre-selected financing term and the payment plan from 1 to 5-years.

Worse yet, did not see a way to make an offer, only buy at BIN with terms selected after clicking buy. In fact, did not see a way to submit an offer on that page, just buy at BIN price. A huge negative for me.

P.S. I am not positive this review is fully accurate on how it works but think it may be.

Good morning Namemarket,

Thank you for the great responses and feedback.

Please review the earlier response given regarding the display of the amount of sale or offers received for example. All implementations are added based on first-hand experiences while helping your buyers through support and account management. As trust is a high impacting factor, many questions are raised by your buyers on a daily basis which is actually answered through these details already.

The account manager is contacted as always, through the chat widget granted in the lower right corner.

Have a great day!

 

[LaszloSchenk]

100% argee the BIN STILL NEEDS the MAKE OFFER with/& or Below it!

It's to powerful and creates dialog to leave Make offer out!

Good morning DomainBarracksRob,

We still offer the option to make an offer when you have no lease to own option. The decision not to include the make offer in the lease to own can be found in amongst others, this blog: https://blog.undeveloped.com/introducing-domain-financing-2-0-cd82edbb79c4

Have a great day!

 

[frank-germany]

Good morning Frank-germany,

Just re-read your statement and wanted to let you know that it is possible to show your buy now prices including VAT which would provide a solution already!

Please contact me directly in case you have any additional questions.

that is exactly the opposite of what I suggested

its best to show the net ( excl ) price big and bold
and the incl very very tiny

 

[UmerK]

First thoughts on new landers, I'm in favor of all new options including seller box and domain expert

Here's what I want with that, instead of a make offer maybe have a button beneath Seller box saying "Send seller a message"

For domain expert, there should be a box to ask a question or get in touch with expert.

I think mentioning seller, online status and other stats would help build trust more easily.

 

[trelgor]

Good morning Trelgor,

You can select three different colors for your background image in this case. Regardless, I will forward your remarks to our product team. In addition, I will notify them that the logo on mobile seems to disappear under the lease to own form.

Have a great day!

I'm afraid all the color options skew the original image to look off color wise. Would be great to have a "vanilla" option, ie no color added to image.

Another suggestion, because the predominant domain name text is green, it kind of disappears on blue background. The plain lander has this text in white, works better, more all round.

 

[trelgor]

I'm afraid all the color options skew the original image to look off color wise. Would be great to have a "vanilla" option, ie no color added to image.

Another suggestion, because the predominant domain name text is green, it kind of disappears on blue background. The plain lander has this text in white, works better, more all round.

Either that, no color added, or the option to disable/change the background image for either lander version (plain or brand package)

 

[tonyk2000]

Actually, an opportunity to contact two different parties (the seller and the "expert") would be misleading. First, this particular wording potentially raises a question: The seller is not an expert then, so who is he, a "dummy"?
Second, having 2 contact points is not good by default. There should be one. It is easier. For a lot of buyers, there is no difference between the seller, the markerplace platform and the registrar. It is a fact. On various occasions, for example, if I had pre-sale email corresepondence with the buyer - he would send me extra questions as to how to manage his domain, weeks or months after the sale. Or, if the marketplace requested something from him - such as an ID or anything signed, they scanned it and sent to my email instead... Wrongly delivered e-mails would not happen @ DAN since there is no sellers email shown, so I am writing this just to illustrate. Only one contact point should be offered.

 

[Mary Muse]

Agree that you as the seller should have full control over stats displayed, just like optional traffic stats.

Simply put, I don't want my number of active negotiations, offers, sales, etc. displayed on my lander.

 

[Lega.cy]

Good morning Jurgen Wolf,

We have isolated this issue as well. It has been resolved and will not resolve in your profile from here on out.

Have a great day!

This has still not be resolved - even with disabling all options in the Settings/Profile, the information about Offers received/sold is still visible.

Genuinely you need to fix this asap, and next time you release new features, they should be OPT-IN, rather than OPT-OUT - I find this a huge violation of my privacy.

Thanks

 

[wizard]

First thoughts on new landers, I'm in favor of all new options including seller box and domain expert

Here's what I want with that, instead of a make offer maybe have a button beneath Seller box saying "Send seller a message"

For domain expert, there should be a box to ask a question or get in touch with expert.

I think mentioning seller, online status and other stats would help build trust more easily.

Also live support would be a game changer !

 

[Windoms]

Live support should be the contact expert button.

 

[Mary Muse]

Live support should be the contact expert button.

IMO this would be it's only practical utility.

 

[Jurgen Wolf]

Good morning Jurgen Wolf,

We have isolated this issue as well. It has been resolved and will not resolve in your profile from here on out.

Have a great day!

Thanks.
I just rechecked - no changes on my landers, the same leak of privacy.

 

[Jurgen Wolf]

Looks that Dan just repeats all Bido mistakes...

I see the only one positive change: the domain font is better.

 

[frank-germany]

@Dan @LaszloSchenk

how do you feel about discussing changes
with the seller community
before making changes?

I loved the landing page of undeveloped
and it was working for me as far as I remember


it had a beautiful simplicity:

I think the left handed input box
is perfect

I want an option to use that landing page
optionally

 

[wizard]

@Dan @LaszloSchenk

how do you feel about discussing changes
with the seller community
before making changes?

I loved the landing page of undeveloped
and it was working for me as far as I remember


it had a beautiful simplicity:

I think the left handed input box
is perfect

I want an option to use that landing page
optionally

Show attachment 142482

What would be great is options to have the old template maybe there will be several options soon ?

 

[LaszloSchenk]

that is exactly the opposite of what I suggested

its best to show the net ( excl ) price big and bold
and the incl very very tiny

Good morning Frank-germany,

Thank you for your response.

It is perfectly clear now and I will leave your suggestion with our product team. In addition, all our improvements will always be based on the feedback given by and through our users.

Have a great weekend.

 

[LaszloSchenk]

This has still not be resolved - even with disabling all options in the Settings/Profile, the information about Offers received/sold is still visible.

Genuinely you need to fix this asap, and next time you release new features, they should be OPT-IN, rather than OPT-OUT - I find this a huge violation of my privacy.

Thanks

Good morning Alexej,

The response given was referring to the link to a seller profile which got disabled yesterday. The display of the values you are referring to will be changed shortly. As a seller, you will have control of deciding what values will be displayed within that section.

Have a great weekend.

 

[LaszloSchenk]

Also live support would be a game changer !

Good morning Wizard,

Thank you for your response.

We are already working on this!

 

[Lega.cy]

Good morning Alexej,

The response given was referring to the link to a seller profile which got disabled yesterday. The display of the values you are referring to will be changed shortly. As a seller, you will have control of deciding what values will be displayed within that section.

Have a great weekend.

Thanks - there needs to be an option to disable the box completely and leave it to the seller if they want to display anything or not.

 

[LaszloSchenk]

Good afternoon all,

Great news! The new update is live. You can personally select what values are displayed in your "domain owner box".

Have a great weekend all!

 

[Kostas]

@LaszloSchenk if possible also add the option to show offers received and response time which are both currently options for line 2.

 

[frank-germany]

Good afternoon all,

Great news! The new update is live. You can personally select what values are displayed in your "domain owner box".

Show attachment 142495

Have a great weekend all!

thanks for super-fast reaction to suggestions here

 

[capybara]

Good afternoon all,

Great news! The new update is live. You can personally select what values are displayed in your "domain owner box".

Show attachment 142495

Have a great weekend all!

Ain't that good that now we are able to state the truth!