Dynadot

ALPNAMES.COM - WARNING! WILL DELETE YOUR DOMAINS & HIKE PRICES WITHOUT NOTICE.

NameSilo
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As someone who has experience with almost every major registrar out there, I am very unhappy with my AlpNames.com experience. Here's why:

1. They raised their .COM renewal fees from $8.75 to $15.00 with NO warning, NO email, NO reminder or alert. A few days prior I renewed a few domains at $8.75, a couple days later I add expired domains to my cart to renew, they're all set at $15.00 each. Dozens of them.

2. They will DELETE DOMAINS from your account OR CHARGE YOU a $60 Recovery fee, a DAY BEFORE the deadline date they specified in their emails when the domain expired! For example: "You must renew domain before the 3rd or it may be unable to recover!" , Ok fine, then on the 2nd, not the 3rd, they're all deleted or a 60 recovery fee is slapped on them. And I checked time-zones, that had nothing to do with it, they were clear in all time-zones!

3. Slow responses for support. I've contacted their support regarding the price hike, then about the domains being deleted before their due time, going on 4 days still waiting for response on time-sensitive/urgent issue.

4. Lastly, Visa doesn't seem to like this company as they're always blocking payment to them. I had to call my bank several times.

I was introduced to AlpNames because of the transfer promo a couple years ago, without issues which is why I didn't transfer out, $8.75 was reasonable so I paid back the savings to them AND THEM some, renewed my domains (HUNDREDS) for 2+ years with them AFTER promo and was going to again, NOT NOW.

If you have names with AlpNames, again, they hiked .com renewals up from $8.75 to $15.00, so if you have dozens or hundreds of domains to renew and you're not looking for an unpleasant surprise during renewal time, here's your fair warning which they won't give. And they lock your domains so you can't transfer out after expiry date and they may just delete your domains or put them in grace period early. Enjoy.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
Apologies, those two were missed. Indeed if you have emails they have moved.

Thanks for the help here :) I responded earlier with proof screenshots of ownership of my domain via email, but have yet to have a response. Wouldn't be as eager but I need to change the name servers on the domain soon. Thanks!
 
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@Netrix Ken Please email our support team ([email protected]) with the domain name and letting them know. All .com/.net domains should be in the correct accounts with the exception of a few which we need customer's help on so if there is anyone that has a .com/.net domain and hasn't received an email please get in touch.
i already emailed Moniker at Monday, but still have not received any reply until now. can i pm you with my domain info?
 
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On my control panel at Resellerclub there are now 10 domains (.info & .eu only) coming from the Alpnames ...now dead control panel.

On my control panel at Moniker there are now 117 domains (40 .com & .net) (37 .party & .webcam) (38 .org) (2 .city) even if some domains are meanwhile expired.

But we received invoice for some of them ...saved ...already ...of course.

Maybe there are some casualties? (3 .info) (2 .com) (1 .com acronim by five letters) (1 .net acronim by five letters) even being the Date of that pending casualties ...are the same Date of other 117 now living domains.

Auuuuggh!

Please send a list of the domains to [email protected], they will be able to figure out what has happened to them.
 
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i already emailed Moniker at Monday, but still have not received any reply until now. can i pm you with my domain info?

Yes, you can!
 
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Thanks for the help here :) I responded earlier with proof screenshots of ownership of my domain via email, but have yet to have a response. Wouldn't be as eager but I need to change the name servers on the domain soon. Thanks!

I have escalated this one and it should be approved and moved this morning.
 
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Please send a list of the domains to moniker, they will be able to figure out what has happened to them.

They responded on time and resolved in a hurry ...fantaastic.
So... no more casualties.

All the eggs in ...a boxcar.

(Mario)
 
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The net registrar will be NetworkSolutions.com ICANN working on it.
 
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any updates?

I still don't have my .top names back
 
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Drop and forget...
Or then reg again if necessary... .TOP drop competition is ~0.
 
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No, I'm sorry. Still not having any luck with the registry
 
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I guess it has nothing to do with "LUCK"
 
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I guess this is the problem:
We are still trying to negotiate with them, the standard bulk transfer fee for Registries is a sticking point. You should be able to google how much that is.
 
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I am going to lose the domains
because moniker can't agree on a price????

I 'm willing to pay the renewal price
my domains rae top notch
 
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is alpnames.com down for anyone else?
 
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I am going to lose the domains
because moniker can't agree on a price????

I 'm willing to pay the renewal price
my domains rae top notch
If your domains were already unlocked - just get AUTH codes in your panel and transfer them...
For example, to Dynadot for $4.99
 
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https://apal516804.myorderbox.com

I'm going to transfer 1 .TOP tomorrow...
It was unlocked by me 40+ days ago and AUTH code is visible...
I will notify you about the results...
 
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they are locked
auth code I have
 
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Also keep in mind: that .TOP Registry doesn't allow any transfers if 15 or less days prior Expiration Date.
This is their very own rule, if no changes.
 
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I am going to lose the domains
because moniker can't agree on a price????

I 'm willing to pay the renewal price
my domains rae top notch

I appreciate it is not the best situation for you, but we are working hard to try to solve it. Every solution we have put to the Registry has been rejected so far, they are showing very little care for your situation from their end.
 
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I have transferred the most important 3 .TOP domains to Dynadot...
All others - I will drop... Looks that Chinese registry is also not interested in their future.
 
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