I bought DomainNames.com from NetworkSolutions, but they took it back.

[owntype]

Hi, guys

I'm the buyer of DomainNames.com, I did the search via NetworkSolutions.com on 12.Feb, and found it's in their premium domain name lists with a very bargin price $2,577 (yes, it's a big bargain but a deal is a deal). Then I ordered it and paid via credit card.

This domain name is under control of New Ventures Services Corp and everyone knows it is NetworkSolutions/Web.com's warehousing company. All their domain names will be listed as premium domain names for sale on NetworkSolutions.com.

Once I made my order, Netsol sent me a order confirmation email. After 3 days, Networksolutions pushed the domain name into my Netsol account with a confirmation email to notify that my order has been completed, and I have the full control on it. I changed the DNS to my own hosting account.

But NetSol has removed it from my account today without any notifications nor explaination.

I will update further later.

 

[owntype]

Did they refund your money after they took it back?

No, nor contacting me nor sending me any notification.
They just sliently move it out of my account today and changes the whois info back to NewVCorp (Netsol).

 

[Steven McEvoy]

No, nor contacting me nor sending me any notification.
They just sliently move it out of my account today and changes the whois info back to NewVCorp (Netsol).

Yup sue!!

Are you on the phone with them now?

 

[owntype]

Hello Own, as the person who blogged about it I am sorry if it affected your transaction, I saw it posted here by Josh and thought like he did that it was a big purchase and a big deal.

If you need any publicity discussing this I will be happy to do a post and promote it on social media.

Hi, equity, thank you very much for the kind words. I would never complain people who blogged it.
This is a legitimate transaction and have no intention about hiding the deal. Actually I have already told several domain investor friends. If Netsol want to play dirty, they would do where ever this domain name is transferred to.

But please help me do a post on social media, what would be very helpful.
I have posted as much screenshot proofs as possible, if you need any other proof, please do let me know.
Thank you in advance!

 

[equity78]

Hi, equity, thank you very much for the kind words. I would never complain people who blogged it.
This is a legitimate transaction and have no intention about hiding the deal. Actually I have already told several domain investor friends. If Netsol want to play dirty, they would do which registrar this domain name is managed.

But please help me do a post on social media, what would be very helpful.
I have posted as much screenshot proofs as possible, if you need any other proof, please do let me know.
Thank you in advance!

I got the post up and now we will take it to social media.

 

[Steven McEvoy]

I got the post up and now we will take it to social media.

Same

 

[Embrand]

Network Solutions should honor the deal, in my opinion. That they don't even give you a reason as to why they took the domain back is simply dispicable.

Oh, by the way, Network Solutions has been charging my credit card monthly for privacy for a domain that I transferred away many months ago... Finally got a refund yesterday.

I have a hard time finding a worse registrar than NetSol.

 

[TERADOMAIN]

Thank you!
Never know that. I actually haven't used Netsol for many years.

They are my least favorite. I never register anything with them. Either I buy from someone or get transferred by Namejet.

But whatever happened with you is very unethical and so wrong.

Thanks

 

[Steven McEvoy]

I just can’t wait to hear what they have to say....

 

[Steven McEvoy]

@owntype What’s your Twitter so I can tag you

 

[equity78]

WOW quick reply I just tweeted at Web.com parent company of Network Solutions and Register.com, they tweeted back

We appreciate your feedback but are awaiting responses with the client on the matter in order to investigate and assist further. Thank you for your concern.^ap

 

[owntype]

@owntype What’s your Twitter so I can tag you

Hi, Steven, thank you for helping me promoting it on Twitter.
I'm sorry I don't have a twitter account.

 

[equity78]

@owntype What’s your Twitter so I can tag you

Interesting they tweeted back at you with a generic reply and now they tweeting me a specific tweet so they know about all of this.

We appreciate your feedback but are awaiting responses with the client on the matter in order to investigate and assist further. Thank you for your concern.^ap

 

[Marshall]

I got the post up and now we will take it to social media.

Please bless this thread with the link to your post.

 

[Michael M]

Just retweeted the post about this as well...

Shameful. Regardless of if they mispriced it - you paid and the product was delivered. The fact they are a registrar in addition to them warehousing domains does not give them the right to claw back a domain.

We would not be given the same option if we priced one wrong, IMO. (nor should be. Once a deal is completed, well, it's done. No takebacks)

 

[Steven McEvoy]

Interesting they tweeted back at you with a generic reply and now they tweeting me a specific tweet so they know about all of this.

We appreciate your feedback but are awaiting responses with the client on the matter in order to investigate and assist further. Thank you for your concern.^ap

Yeah interesting I wonder if it’s because I posted the link of this forum post maybe they thought I Was the buyer, going to reply back they need to contact @owntype personally.

 

[owntype]

Interesting they tweeted back at you with a generic reply and now they tweeting me a specific tweet so they know about all of this.

We appreciate your feedback but are awaiting responses with the client on the matter in order to investigate and assist further. Thank you for your concern.^ap

Thank you for the kind helps! I already created a support ticket in Netsol system, but no response.

 

[equity78]

Please bless this post with the link to your post.

https://www.thedomains.com/2018/02/16/domainnames-com-purchased-2577-now-taken-back/

 

[Steven McEvoy]

Yeah social media can destroy a business, I can see being resolve real soon hopefully.

 

[equity78]

@jberryhill Thoughts?

 

[equity78]

Look if we made a mistake and offered $20,000 instead of $2,000 on a form, Net Sol would say that was binding offer.

 

[Steven McEvoy]

@owntype if you’re having trouble getting ahold of them, create a twitter real quick.

It seems they are asking for you directly now.

 

[bmugford]

Look if we made a mistake and offered $20,000 instead of $2,000 on a form, Net Sol would say that was binding offer.

Exactly.

Pretty untenable position for Network Solutions to defend reserving special rights for themselves. The domain was purchased, paid for, and delivered. At that point when it was pulled back it is basically theft in my view. The domain was taken back from the rightful owner after a legitimate transaction.

Brad

 

[Michael M]

Look if we made a mistake and offered $20,000 instead of $2,000 on a form, Net Sol would say that was binding offer.

Exactly.

Pretty untenable position for Network Solutions to defend reserving special rights for themselves. The domain was purchased, paid for, and delivered. At that point when it was pulled back it is basically theft in my view. The domain was taken back from the rightful owner after a legitimate transaction.

Brad

^this

 

[Michael M]

@owntype - I think it might be worth 5 minutes for you to setup a twitter account. Seems the department that operates their social media accounts is taking this pretty seriously and they might be your best contact to get this resolved quickly.

 

[owntype]

@owntype if you’re having trouble getting ahold of them, create a twitter real quick.

It seems they are asking for you directly now.

Thank you Steven

I already created a support ticket in Netsol system.
Ticket number #14877703