Can't Login to Moniker Account, no support!

I just logged into my account with no problems. (Just thought I'd check that mine was working). You'll log in with the numeric ID, and the password you created. Moniker reps are very busy right now with the TRAFFIC auction coming up. In fact, they may be traveling. I have a moniker rep which was assigned to me. If you PM me, I'll give you his email address, and maybe he can help.

ok thanks yandig, i will wait to after weekend & see if i hear from them, if i don't i will pm you.

yeah, prob cos of auctions, but they seem to have no weekend support at minute for some time. love Moniker but hope they're not going down sedo route of shutting up shop for weekend.
hate that about sedo, so unprofessional. but then, that is sedo

Do a search on google and you'll find many others who have experienced the exact same problem over the past year...

In my view, Moniker is best avoided whenever possible. I won't go into specifics in this thread - see link below for some reasons:

http://www.namepros.com/domain-name-discussion/376700-there-extra-safe-registrar-best-names.html

Getting back to your question, expect about a week before you get a response ... if still no good, then email them again and/or call them.

Ron

can't agree with that i'm afraid, if you check any forum , Moniker are the domainers choice every time & the most trusted.

however, at moment they are taking a time to get back. they have some excellent staff, just think they are a victim of own success and need to get some more due to workload.

they need a guaranteed wait of no longer than 24hours imo

Moniker is not "the domainers choice every time..." for the numerous reasons that are outlined in the thread I linked to, along with others, such as on DNF and elsewhere; do some googling.

Blind trust can be costly in any business ... domaining is no different.

Ron

Not blind trust Ron. Experience.
I'm with about 15 registars for business reasons.
I hold the bulk and best names at Moniker & am actively transferring most to them.
My 'experience' with Moniker is tops. You obviously don't have a great experience with them or some other issues i'm not aware of.
However , across the board, or boards come to that i know of no other registar that gets so many thumbs up from domainers.
Noones perfect granted though.

Moniker pricing structure for domainers (dnf), the fact they have never lost a domain & the fact that you get the ceo rubbing shoulders with domainers and answering questions on the boards from time time are pretty much unprecedented.

Also, i checked the link you mentioned & i would say two thirds of the domainers expressly mention Moniker as the best.
It is only you who seems to doubt their capabilities.
http://www.namepros.com/domain-name-discussion/376700-there-extra-safe-registrar-best-names.html

Interestingly you mention a thumbs up for enom, this is bad advice for anyone & suggest you need to read-up on some matters yourself. Seriously.
Check the enom section on dnf.
There is a really scary thread on enom where people give an individual password to a domain, they then sell it, push it.
Then they can log back into an individual domain with the password and steal back.
A lapse like this which they are aware of and do nothing about is staggering & shows a complete disregard for their customers and security.
LINK IS HERE
Their tiered pricing structure is also abhorrent to most.
The enom section on dnf is just a mire of complaints.

I had the exact same thing happen to me as the original poster. The moniker rep will be able to fix it for you. I believe that they said my account was inactive or something to that nature and they will fix it. All you can do now is try e-mailing them again or calling again.

onewordonly,
I had this happen less than a month ago. Just call in with the account number on the email they sent you and they will activate it. The rep said it is a precautionary measure they take for security reasons.

Hope this helps

they replied back today as below:

Thanks for contacting us about your account

Moniker has recently instituted new policies and procedures due to the large amount of online fraud in our industry, and we certainly apologize for any inconvenience or frustration this may cause. As the most secure registrar in the world, we would appreciate your understanding that this is necessary to keep our systems secure.

Your account was temporarily suspended because it was not assigned to a sales rep.

We are now assigning all of our clients a sales rep, and reactivated your account. Your rep's information is listed below.

I have since validated your account and have assigned you a sales representative. \\ etc etc....

Click to expand...

My account works now !

I purchased a .gd domain from them since the .gd extension was one of few available for the name I wanted which is http://organic.gd

all looks ok, thanks for the feedback, just be prepared to wait if you open an account at start of weekend, I hope they improve their system to let new account owners know of this in the future.

I'm glad it all worked out OK. My experience with Moniker has been good so far...