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interviews Inside Interview: An Exclusive Look at the 2.1 Million Dollar Sale of 37.com

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In this week’s Inside Interview, we have the opportunity of learning more about one of the most high-profile seven-figure domain name sales in recent history. On March 6th 2014, DNJournal’s Ron Jackson broke the news that 37Games had spent $2.1 million to acquire the domain name 37.com, one of only 100 two-number .COM domain names in existence.

The company originated in China as 37Wan, but as part of 37Wan's worldwide expansion and new global strategy, the company acquired 37.com and changed their name to 37Games. Below, we speak to the team at 37Games about their purchase, why they spent $2.1MM on the domain name, and how negotiations progressed to be able to close the deal successfully.

This is a rare insight into a seven-figure domain name sale from the buyer’s point of view.


NP: Can you tell us about the company behind 37.com?

37.com: Sanqi Interactive Entertainment (Shanghai) Technology Co., Ltd, or 37Games in short, was established in 2011. It is one of China’s Top 30 Internet Companies and Top 10 Game Platforms. The company is registered in Shanghai and has offices in Beijing, Guangzhou, Wuhu, Chengdu, Hong Kong, Taiwan, Korea, and some western countries.

Specialized in publishing browser-based and mobile games, we are also very active in developing our own in-house games, such as Archangel. Under the name 37Games, we have 37.com, 6711.com, and some other online game platforms we use for publishing our content.

37Games is now one of the Top 10 game publishers in the global market with over 100 million RMB in monthly revenue, more than 7,000 servers in total, and over 42 million registered overseas users. Our gaming platforms cover North America, Europe, mainland China, Hong Kong, Taiwan, South Korea, and Southeast Asia.

We devote ourselves not only to developing and publishing browser and mobile games, globalizing Chinese games and localizing them to specific countries, but also entertainment businesses such as film, anime, and VR. In short, we are building a worldwide leading Interactive Entertainment platform.


NP: 37Games acquired 37.com for $2.1MM. Why did you choose to buy such a valuable name?

37.com: We did so for several reasons.

First, for a better user experience. A shorter domain name is easier to search for and remember. Meanwhile, the new domain name is quite similar to the original one, so our existing players won’t find it difficult to make the switch.

Second, it’s an adjustment to fit the company’s new targeting strategy. We are entering the global market, but the original domain name is not easy to understand for players from countries other than China. Therefore, we found it necessary to adjust it.

Also, we changed our domain name for promotional reasons. The new domain name has an advantage over the original one in many perspectives, and we think it will help us acquire new players more easily, even in the local Chinese market.


NP: Was acquiring 37.com important in your expansion to a global market?

37.com: Acquiring 37.com does mean a lot to the company. We are now targeting the global market, and the first step is to make ourselves known to the target customers. “Wan” in “37wan.com” means “play” or “gaming,” but for players from outside of China, the word “wan” probably wouldn’t make any sense. To break this language barrier, we decided to use numbers only, which is almost universal and is very easy to remember.


NP: How did you find out that 37.com was available to buy? Was it offered to you, or did you seek it out?

37.com: Having decided to acquire the new domain name 37.com, we searched for the original owner’s email address on WHOIS.net and contacted them by sending an email by ourselves as well as through a domain trade platform. The original owner was reluctant to sell the domain name, but we were determined. Our company formed a team of talents from marketing, law, financial, and technical divisions, and made negotiations with the original owner for almost half a year. Finally, they agreed after difficult negotiations and made the concession.


NP: How did you determine that the domain was worth $2.1MM to you?

37.com: Acquiring 37.com was of great strategic importance to 37Games. We really needed a universally accepted name that also had a perfect association with our brand name 37Games. 37.com was our best choice. Meanwhile, we did comprehensive evaluations on the price, including using the regular methods such as Google PR and Alexa, as well as some comparisons and appraisals based on the published [domain sales] prices.


NP: Would you have paid more for this domain name if necessary? If yes, how much would you pay?

37.com: The seller's initial asking price was $5MM. We made great efforts to convince the seller to lower the price to $3MM. The seller insisted on the $3MM price, and we didn’t have much time before March 7th, 2014, the day we planned to change and announce the new domain name. However, we were confident that we could reach a deal and the price $2.1MM was settled out of careful evaluation and in-depth negotiation.


NP: Many Chinese companies such as yourself, JD.com, and VIP.com now use short, memorable domain names. Why are short domains so desirable for Chinese companies?

37.com:

1) The domain name is critical for online platforms and companies that rely on internet avenues. It is an important part of a brand. We not only needed to make our customers love our brand, but also needed to let them get used to our domain name.

2) A shorter domain name is easy to remember, convenient to input in the address bar, which will directly increase the number of visits. Also, such domain names have a great advantage on mobile devices: visitors can just tap a few letters or numbers and visit the website easily even on a mobile-phone browser.

3) In addition to promotion reasons and convenience to users, a short and neat domain name can make it easy for an online platform to build subdomains. For example, bbs.37.com is also easy to remember, but bbs.37wan.com would be too complicated for users.


NP: Has changing from 37wan.com to 37.com been a successful move for your company?

37.com: Changing from 37wan.com to 37.com was a strategic move to make 37Games more international. First of all, the new domain name made it easier for players from different parts of the world to accept our brand 37Games.

We didn’t have to spend time or resources for players to understand or remember our domain name. We began to use 37.com just before entering the European and American market. Therefore, we were able to focus more on other critical aspects of our overseas expansion. We are also planning to enter non-English speaking countries like Spain and Poland, and the use of such a universally acceptable domain name matches our development and expansion strategy.

Overall, the change has been crucial and helpful in making 37Games an international brand.

--

Thanks to 37.com for providing insights into their acquisition. I think that the power of numbers from a global branding point of view are still under used and underrated. Do you agree? Have your say in the comments below.

Please note that whilst other statistics value this sale at $1,960,800, it was confirmed to me by the buyers to be $2.1MM.



Inside Interviews is a blog series profiling the buyers of high-value domain names. Find out their motives, negotiation tactics, and their opinions on popular domaining topics only on the NamePros Blog.
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The views expressed on this page by users and staff are their own, not those of NamePros.
Thank you James. Great read. Although a decent sale, I believe seller could have gotten more and possible some equity.

I think $2.1mm is a fair price, but the seller probably could have eked out a few more $$$
 
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I think $2.1mm is a fair price, but the seller probably could have eked out a few more $$$
I agree, and in this case, i would practically not negotiate at all. Knowing the name, the brand, the quality and the needs of the end user, he should of got 2 X what he got, but of course, times are tough. The economy dictates the sale, but still - I think in this specific case, there was money left on the table (using poker lingo)
 
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I still think long strings of numbers are risky.


Thanks for that. only reason I asked is after seeing that Chinese taxicab long numeric domain name.
plus I noticed a chinese geared online casino located at a domain address looking like this.

0NNNNNN0.com

notice the zero's in front and end? everyone says this and that but somehow China never ceases to amaze and make everyone scratch their heads. another Chinese poker site can be found at a domain address that looks like this.

PKRNNN.com ( I'll let you guys figure out that those 3 N's are for a lucky gambling poker site! same with the casino above) ;)
 
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FYI, 北京市工商行政管理局 (Beijing Administration for Industry) has just announced that company name can be a number (up to 5N). Longer numbers may be possible, subject to approval from the agency. This may further encourage use of numeric domain names. Details in Chinese here: http://news.ename.cn/yumingjiaoyi_20160420_104087_1.html


I like thee detailed explanation of Ename about this whole announcement. Essentially they are saying that yes short LLL.com,LL.Com,LLLL.com have value for being short but even then there can still be some trademark issues simply because each letter could still mean or stand for many things that are part of other companies trademark brand. But numbers are numbers. a 2 will always be a 2 and 8 will always be an 8 and so forth. so for a company owning numeric domains is the say all end all for trademark disputes (sorta). Which is why 57.com is owned by Beijing Information Technology Co and will forever be known that the number 57 is and means Beijing Information Technology Co. no one can say hey my company is number 5 and my company is number 7 and your domain is infringing on my trademark. lol that would be ridiculous.


but I'm a newbie. can someone expert correct me here? thanks.
 
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Whoa whoa whoa back up Kassey! Lol say that again! I have a bunch of these. And always thought it was a mistake. How will idn.idns be competitors? And why? I've spoken to Chinese brokers who told me idn.idn were essentially crap. Because the Chinese don't really gravitate to them. Thats why I'm confused about what you said. Please clarify? Thanks!
Well, this is only my speculation. I base my speculation on consumer behavior. When I look at Chinese print ads, TV commercials, etc. I seldom see Pinyin used. Instead, it's mostly Chinese characters. Before the IDN.IDN extensions were introduced, there was no choice but to use Pinyin to represent Chinese characters -- a compromise but most Chinese know Pinyin. Now that Chinese IDN.IDN domain names are available, they will be good for consumer marketing because they are much more friendly. Chinese consumers do not have to translate from Pinyin back to the real Chinese characters any more. Therefore, if you want to communicate with consumers, IDN.IDN in my opinion, is better. Of course, there is still a place for Pinyin names. They will not disappear. They can be used outside China, especially short ones like Baidu.
 
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@Avtar629, Yes, numbers are too generic, but number + extension is not. I think they have to include the extension, such as 4.cn, in company registration.
 
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Now that Chinese IDN.IDN domain names are available, they will be good for consumer marketing because they are much more friendly.

IDN.IDN are not new and have been around for many years. The most obvious choice .中国 has been introduced in 2010.

On June 25, 2010, ICANN approved the use of the internationalized country code top-level domains .中国 (China in simplified Chinese characters, DNS name xn--fiqs8s) and .中國 (China in traditional Chinese characters, DNS name xn--fiqz9s) by CNNIC.[4] These two TLDs were added to the DNS in July 2010.
 
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IDN.IDN are not new and have been around for many years. The most obvious choice .中国 has been introduced in 2010.
Very good point. I have not paid much attention to the Chinese IDN development in the past. Not sure if browser support, different variant of Chinese character sets, and restrictive registration had to do with its unpopularity. Maybe its time has not arrived. From a consumer standpoint, I feel it's much easier to remember Chinese characters than Pinyin words. But, I'm just guessing.
 
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Very good point. I have not paid much attention to the Chinese IDN development in the past. Not sure if browser support, different variant of Chinese character sets, and restrictive registration had to do with its unpopularity. Maybe its time has not arrived. From a consumer standpoint, I feel it's much easier to remember Chinese characters than Pinyin words. But, I'm just guessing.

I don't know how popular it is as I have not followed sales in that extension. I was just pointing out that IDN.IDN existed long before the new gTLD program.
 
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Well, this is only my speculation. I base my speculation on consumer behavior. When I look at Chinese print ads, TV commercials, etc. I seldom see Pinyin used. Instead, it's mostly Chinese characters. Before the IDN.IDN extensions were introduced, there was no choice but to use Pinyin to represent Chinese characters -- a compromise but most Chinese know Pinyin. Now that Chinese IDN.IDN domain names are available, they will be good for consumer marketing because they are much more friendly. Chinese consumers do not have to translate from Pinyin back to the real Chinese characters any more. Therefore, if you want to communicate with consumers, IDN.IDN in my opinion, is better. Of course, there is still a place for Pinyin names. They will not disappear. They can be used outside China, especially short ones like Baidu.

Plus this newbie will add. Chinese idn are great for shortness because some Chinese words can be represented with one single character of which I have a few. So what's the turnaround rate for these idn.idns to become mainstream and I can unload these idn.idns? For top dollar ?
 
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I still think long strings of numbers are risky.

P_20160312_153853.jpg


In case some people didn't check out Giuseppe Graziano's site. that long stretch of numbers sure looks promising especially on a taxicab in China.

But let's be honest Chinese numerics can't be all about just the Chinese Gambling lucky numbers niche. This particular domain has only ONE 8 and ends with a WHOPPING Four Zeros! (0000).

It's been said over and over again that Zeros suck for domains in the Chinese market because they are considered bad luck. Who says?

there's even a Chinese online Casino based in Macau (I'm guessing) that has a domain that looks like this.

0NNNNNN0.com

If zeros were bad luck why would this Chinese casino use this domain? By the way the numbers in the middle are two sets of triple lucky numbers.

Anyways the taxicab market in China as in all other Taxicab markets in the world I would suspect is a dog eat dog business where every advantage must be taken to beat the competition. If Zeros were bad in the Chinese market why would this taxicab prominently showcase it's domain with not ONE zero but FOUR? and I do remember FOUR or 4 is bad luck yes? so even worse a SET of Four zeros? that has to be unlucky. yet this Taxi chose to registered and use it and showcase it prominently on it's cabs.

or is this part of the whole Chinese superstition of "all good things come in pairs"? Even zeros?

or did this Taxicab choose this domain because it was cheap and available for handreg?

Everyone here who are banking on short numerics to make them rich someday? That's all good and great. more power to them but I think these longtail numerics have "bread and butter" value. say a 6-8 number domain for $100-$300? that's a good flip on a $9-$15 handreg isn't it? or will it never go that high?

Just curious to know what's going on. Thanks.
 
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In case some people didn't check out Giuseppe Graziano's site. that long stretch of numbers sure looks promising especially on a taxicab in China.

But let's be honest Chinese numerics can't be all about just the Chinese Gambling lucky numbers niche. This particular domain has only ONE 8 and ends with a WHOPPING Four Zeros! (0000)..

There are many websites with hyphens but that doesn't mean that they have value.

If something shows up in the English search results doesn't mean that one should buy it.

I am sure you find pictures of ads with English language domain names with 4+ words but that doesn't mean one should buy them.

One year ago there was no real market or demand for 6N. I think the majority of them were hand-regged last year. If they are so desirable why did no no buy them in the years before when they were available?

Today people think 8N are a good investment just because they have a nice or lucky pattern.

I don't think end-users woke up one morning in 2015 and decided they needed a 6N+ domain.

Everyone here who are banking on short numerics to make them rich someday? That's all good and great. more power to them but I think these longtail numerics have "bread and butter" value. say a 6-8 number domain for $100-$300? that's a good flip on a $9-$15 handreg isn't it? or will it never go that high?

I thought the same thing and registered hundreds of 7N+ patterns numerics in November. I am not seeing any offers and the value has not increased, actually it seems to be crashing at the moment.

I expect that they will expire at the end of the year.

As it stands now I lost over $2k in handregs alone. Hurts a bit thinking about it but a priceless lesson nevertheless.

IMO short numerics that are 5-4N or less are "investment grade", all others are lottery tickets.
 
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Plus this newbie will add. Chinese idn are great for shortness because some Chinese words can be represented with one single character of which I have a few.
Excellent point! In my next newsletter I discuss whether IDN is better than Pinyin.
 
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37.com: The seller's initial asking price was $5MM. We made great efforts to convince the seller to lower the price to $3MM. The seller insisted on the $3MM price, and we didn’t have much time before March 7th, 2014, the day we planned to change and announce the new domain name. However, we were confident that we could reach a deal and the price $2.1MM was settled out of careful evaluation and in-depth negotiation.

Why does a seller negotiate with a single buyer for 6 months to give almost 60% discount? Why does a seller forget public auction option with a preferred reserve price?


...made negotiations with the original owner for almost half a year. Finally, they agreed after difficult negotiations and made the concession.
 
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in 2014.com the short domain segment was starting to explode. seller has been around for sometime and knows its business. $2,1M was a lot of money for a no-meaning domain.
 
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Excellent point! In my next newsletter I discuss whether IDN is better than Pinyin.

Do you think game.在线 is good?

I own this one!

Best,

Felipe
 
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Do you think game.在线 is good?
Just found out this comment now. I always have problem with mixed scripts, because I need to switch my input method editor.
 
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