NameSilo

strategy Domain Name Staging: Optimizing Presentation

Spaceship Spaceship
Real estate staging is common in many parts of the world. As Mike Higgins recently commented:
Staging sells properties…PERIOD.
Staging your properties is the best money you will spend.
- Sell them faster
- Sell them for more dollars
- Make the buyer fall in love
- Minimize focus on imperfections

This week domain investor Michael Bang tied that into domain names, with this post asking “Are you still not staging your domain name listings?”
Image-StagingSells.jpg


Back in 2020, I wrote a NamePros Blog article titled Is Domain Name Presentation Important?, considering logos, images, descriptions, and other possible elements. But a lot has happened since then, particularly in terms of AI-enabled presentation, so I decided to take a fresh look at the topic.

It Is Mainly The Name

Let’s be clear from the outset: whether a particular name will sell, or not, is mainly about the name. No amount of domain name staging will make a weak name sell, and a great name will often sell without the benefit of any presentation, or even a lander.

That said, while I don’t know of clear quantitative evidence for the impact of domain name staging, it makes sense that it would make at least a marginal difference. Real estate staging has been estimated to lift prices by 1 to 10 percent, as well as increase the number of offers.

A Hypothetical Set of Numbers

Just to show the impact of a marginal improvement in sell-through rate, let’s say a particular investor has a 1000 domain name portfolio. I assume that initially the sell-through rate was 0.80%, with an average selling price of $2500, and a mean commission rate of 20%.

If presentation improvements resulted in a slight boost to the sell-through rate from 0.80% to to 0.95%, and marginally lift the average selling price from $2500 to $2750, with no change in commission rate, that would be $4900 more per year in your pocket, an increase of 30.6%.

Even if presentation made an even smaller difference, say a sell-through rate boost from 0.80% to 0.85%, with no change in average price, it would mean net $1000 more per year, a 6.2% increase.

Keep in mind these are just made-up examples. You could use different numbers, and get different results. But they do demonstrate that even rather tiny changes in sell-through rate, make a significant difference in dollars per year, if you have a substantial portfolio.

Start With The Name Itself

If your domain name is multi-word, or includes an acronym, you can significantly improve the presentation of the name by using CamelCase display.

Recently Afternic landers made it possible to set CamelCase using their new Custom Landers. You can read about how to implement it in the article Introducing the New Custom Lander.

Dan, Atom, BrandPa, BrandBucket, and NamePros landers, among others, have always supported CamelCase.

Do Logos Matter?

Brandable marketplaces present names via logos. The seller could optionally add logos at Dan by using the Brandable lander template, and uploading their own logos.

An attractive logo can help the user imagine the name as an actual business. At the same time, if the logo hints at a particular use, and the potential buyer is imagining an entirely different use, the logo might box in how the name is viewed, and could even be negative in some cases.

Visual Images

A strong visual image can set the tone, or emotional feel, of a name.

You can add visual images at Atom, both Standard and Premium listings, and at BrandPa if you are doing the free listing option. You can also optionally add images at Dan, depending on the lander style selection.

While an attractive image can add to the staging of the domain name, be careful that the image does not rule out obvious uses for the name.

Tip:
At Atom, as well as the images based on industry, you have a much broader selection by using Based on Keywords, and then try different terms. You also can add your own images, as long as they do not have use limitations. You will need to crop the images within Atom to a square format. Make sure to check how the image works with the actual name, and repeat process until you get one you find a visual image you like.​

Make Descriptions Shorter

Many marketplaces, including Atom, Dynadot, BrandPa, and Porkbun, now offer AI generated descriptions for your domain names. While these can be excellent, it is well worth your time to edit them, if the platform allows. A good edit will make writing more concise and higher impact, without loss of key information.

Read what AI has generated, and if it is repetitive or includes phrases that do not really add to the case, edit them out. It will take time to get your descriptions concise and effective, but it is worth it.

As Mark Twain once wrote “I didn't have time to write a short letter, so I wrote a long one instead.” Astute readers may have some comment on the length of my NamePros Blog posts at this point.

Watch Too Specific Use Cases

We all know that even rather generic names sometimes get challenged by trademark owners. Read what AI has generated and take out anything that could possibly be interpreted as targeting a specific company. Most AI-generated descriptions will already be fine in this regard, but double check.

Don’t Box In Potential Uses

Most strong names can be used in a myriad of ways. While listing potential applications as part of the description can be helpful, particularly if the text ends up being available to the marketplace search engine, be careful not to restrict how the name is perceived.

Try to make the list inclusive, but also use a phrase such as “… among other possibilities” to make it clear that these are not the only niches for this domain name. BrandBucket effectively

What If the AI-Generated Description Says Essentially Nothing?

Every now and then, I read an AI generated description only to realize that it is entirely generic statements, that could apply to almost any name. It is like someone trying to pass off an essay in a topic they don’t really understand.

In this case, the artificial intelligence has not been able to interpret how the name could be used. If AI can’t determine how the name might be used, is it possible the name is not as strong as you thought?

Therefore, the act of generating and editing descriptions can sometimes help you evaluate your names.

Watch For Restrictive Words

Watch for AI-generated restrictive nuances. For example, Atom AI-generated descriptions almost always refer to startup use, but not all businesses that buy aftermarket names are startups.

Does The Buyer Need Certain Information?

While the description is not the place to list every possible aspect of the name, sometimes there is key information needed by the potential buyer. This is particularly so for less familiar extensions. Is renewal standard or premium? Does Google treat the extension as global in search?

The Right Tone

If you generate descriptions for the same domain name at Atom, Dynadot and Porkbun you will see dramatic changes in the tone of the descriptions.

It is not so much that one is better, or worse, but the writing tone should fit the domain – the right tone for a name intended to be used by a creative gallery is probably different than for a financial services name.

Brainstorming Ideas

When brainstorming ideas for a description, I sometimes ask ChatGPT to write a description for me. Generally I don’t like the descriptions in entirety, but often they suggest something that is important to include.

If you don’t regularly use the Dynadot Automated Appraisal, note that it has begun including promotional type descriptions, and they are rather good in many cases – see following tip.

Tip:
A Dynadot Appraisal for your name will include a succinct and effective selling pitch for the name that you may be able to modify for a great description.​

Sometimes Start From Scratch

If the AI-generated description is either off-track, or simply not compelling, sometimes the best approach is to write it yourself from scratch.

Zero Description is Better Than One With Errors

Just one or two glaring errors in a description can totally turn a potential buyer off your name. If the presentation is not professional, that will tarnish how the name is viewed.

I suspect the reason that some platforms, like BrandBucket and BrandPa, don’t allow sellers to alter descriptions is because of that.

So if you do not have time to properly write and edit domain name descriptions, don’t do it poorly.

Get A Second Opinion

If you have a friend or colleague who is willing to go through your descriptions, I bet they will spot errors you missed, and suggest things you never thought about. This does not need to be someone who knows domain names, or ran a business – you just need a solid second opinion.

Make Your Description Stand Out

The first few AI-generated domain descriptions impress the reader. The writing is usually fluent, grammatically correct, and often comprehensive. But after reading the first ten AI-generated descriptions, you begin to see the same phrases repeated over and over.

Remember that a typical buyer at a brandable marketplace like Atom will browse hundreds of names, before deciding on a few for a more in-depth examination. If your descriptions and images look like all of the others, you are missing out on a competitive advantage.

At least for names that you think are worth the effort, try to make your descriptions feel enticing and unique, without becoming unprofessional or overly promotional in tone.

Don’t Overlook Keywords and Categories

Probably the most important thing that you can do is to make sure that Related Keywords are set correctly, as this helps a marketplace like Atom direct potential buyers to your names. You can set 12 keywords at Atom, and in general I suggest using all of them. Think broadly about how the name might be used, and make sure there are keywords relevant to each of them.

BrandBucket set keywords for you, and recently BrandPa are changing so that the keywords will be AI-generated, rather than user set. In a discussion at NamePros, BrandPa officials indicated this was because of misuse by a few sellers. Remember to only use keywords appropriate to this domain name. Another keyword may bring traffic, but if it is irrelevant to the name, none of that traffic will result in a sale, so why try to game the system?

Not Once and Done

Just as you periodically review pricing, ideally you should review presentation elements from time to time.

For example, let’s say you have a name that includes the term ‘agent’ that you have had for many years. Recently ‘agent’ has taken on new meaning with artificial intelligence agents, so your description, visual image, and keywords should indicate that.

Use Metrics to Identify Underperforming Staging

At a marketplace like Atom you have various metrics that indicate interest in your names, including views, short lists, contest likes, and repeat visitors. You can sort your listings by views or short lists. Do this periodically to help identify names that you think should be strong, but are not getting much attention. Note that views is the total number, so you have to be careful comparing names you have held for different periods.

Once you have identified underperforming names, look at their keywords, descriptions, visual images, and logos, and make changes as appropriate. Note that depending on your account level at Atom, you may have complimentary logo updates without cost.

I read that optional descriptions may be on the roadmap for the NamePros landers, so those who like to include them with their domain names will be able to do so.

The ideas in this article will, at most, make a marginal difference in sell-through rate and pricing. But as the example showed, that can still be a substantial financial incentive in total each year.

Have you ever done something in terms of staging a domain name that you think was particularly innovative or had a big impact? Please share your experiences in the comments section below.

Here is an article on real estate staging, that covers the benefits and options, along with a number of links to other articles on the topic.

I should point out that even if marginal financial incentives come with better domain name staging, that does not necessarily mean that is the best way to spend your time. Some very successful investors concentrate all of their time on researching and acquiring names, and are content with basic listing.
 
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The views expressed on this page by users and staff are their own, not those of NamePros.
As usual @Bob Hawkes amazing article that is very informative. I've employed "domain name staging" several times in my domaining career and for some domains it worked out very nicely.

These six figure sales were "staged" with a simple starter type sites but they all looked amazing:
- MyBlog.com
- MyShopping.com
- MakeMoneyOnline.com
- Avant.com

Granted these are all great, premium domains, I do believe the staging aspect helped me sell them faster and at a higher price point.

I actually planned to create a "domain staging" system to get sites up quickly. Not cookie cutter sites but actual real sites that look authoritative. I have domainnamestaging(.)com btw. Just never had any time to do anything with it yet.

Anyway, great article and I look forward to other's experience with staging their domains.
 
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A Very Insightful and worth trying out strategy. Thanks Bob. (y)
 
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Let’s be clear from the outset:
Hi

i wonder how many readers will skip over that point.

as the old saying goes:
you can put lipstick on a pig, but it's still pigeon :poop:

imo...
 
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i wonder how many readers will skip over that point.

as the old saying goes:
you can put lipstick on a pig, but it's still pigeon :poop:

imo...
Take a different approach.

Imagine. You have no idea what kind of domain name you want for your company, and are part of a creative team to come up with a striking name. You scroll endlessly through all the pages on Atom.com, with beautiful logos, and don't even read the domain names anymore, because the logos already tell you that. Domains without a logo or with a dull logo are less noticeable while scrolling.

Then suddenly your eye falls on that perfect logo with a beautiful term. Everything is right. The domain is also a .com, and reasonably priced. Perfect!

The boss hands over his credit card. Click... in the basket.

That's kind of how it can work. Not always, but it could work this way.

And I think I've pretty much gotten the gist of Bob's article here.

(Bob, correct me if not)
 
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Perhaps I may add another thought.

Companies that advertise, stand out more than companies that do not. Products can be of completely identical quality, but if the consumer does not know about their existence, it will be difficult to sell.

I also see it that way with domain names. You can stay passive (do this with your Ultra Premiums), but you can also work more actively to increase your turnover rate. Optimizing Presentation may be one of the things you can do.

Of course, your domain names must meet some minimum quality standards. There's a lot of crap. In that sense, you indeed can't really fix that with lipstick. But there is absolutely nothing wrong with making your domain stand out a little more in the gigantic ocean of similar domains that are available in the aftermarket.

Choosing the right lander design and lander elements can also be part of this. What do you think of these 'play hard to get' landers from Efty?

https://blog.efty.com/2021/05/21/play-hard-to-get-with-eftys-ugliest-landing-pages/
 
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you can put lipstick on a pig, but it's still pigeon :poop:
Almost forgot that we have an expert NamePros member who knows all about this.

@Porkbun Please do chime in. Also clarify the pig/pigeon thing. Thanks.
 
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Is there any hard data as to how much domains have been sold through different registrars in a FY.
Thanks.
 
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Will we ever know if any of it makes a difference? I guess a survey of enduser buyers would be the onlying way to find out?

My personal opinion is I'd be surprised if any of it makes a tangible difference.
 
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Will we ever know if any of it makes a difference?
Darpan Munjal, Founder and CEO of Atom.com, is already tracking lots of such variables for their own marketplace. Other marketplaces and registrars may do this as well, but don't share these insights with us.

I must say that Atom.com always approaches these measurements and A/B tests very thoroughly.

https://x.com/darpanmunjal

Sure @D Haynes, there is also much that we cannot measure and will never know. But what could be wrong with presenting your domain in the best possible way, with the focus on triggers that can encourage sales? The major marketplaces are continuously testing how domains can best be presented on their landers and in the registration path, and they do this for good reason.
 
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Darpan Munjal, Founder and CEO of Atom.com, is already tracking lots of such variables for their own marketplace. Other marketplaces and registrars may do this as well, but don't share these insights with us.

I must say that Atom.com always approaches these measurements and A/B tests very thoroughly.

https://x.com/darpanmunjal

Sure @D Haynes, there is also much that we cannot measure and will never know. But what could be wrong with presenting your domain in the best possible way, with the focus on triggers that can encourage sales? The major marketplaces are continuously testing how domains can best be presented on their landers and in the registration path, and they do this for good reason.
Good points thanks!
 
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Thanks for all the input and views.

Imagine. You have no idea what kind of domain name you want for your company, and are part of a creative team to come up with a striking name. You scroll endlessly through all the pages on Atom.com, with beautiful logos, and don't even read the domain names anymore, because the logos already tell you that. Domains without a logo or with a dull logo are less noticeable while scrolling.
Yes, while I think the difference of an attractive presentation could apply to any name, it is particularly important for those that the potential buyer has not seen before. i.e. names further down the sequence in this;
https://www.namepros.com/blog/does-anyone-know-that-they-want-this-domain-name.1330677/

Even in real estate, the boost is difficult to quantify, because each property is unique, and other variables are constantly changing. Decades ago very few properties were staged, now most are, a mix of authentic staging, partial staging, and digital staging. There are many companies in the real estate staging business, and people pay for it because it seems to work.

But names are simpler, you say. Presentation does not matter. Think about what staging does for real estate. Staging of names can can help the potential buyer see the name in a light that fits with their needs and ambitions. It may also overcome some concerns that they have from misinformation or lack of information.

Almost everything is presented today. People just expect it. What product or service that you use is not presented in some fashion?

I suspect the brandable companies have some sense of elements and impact. Maybe we will eventually have quantitative research on the topic.

I find it somewhat surprising that people pay $1000 or more wholesale for a domain name, price it at $20,000, and without much objection pay $3000 to $6000 in commission on sale, pay to hold it year after year, and yet argue that investing the equivalent of $1-$5 to make the name professionally presented is something that should not be considered unless there is firm data proving that it matters?

I think the brandable marketplaces have introduced the idea that presentation (and curation) matters. Not all used the possibilities, but Sedo and Dan both offered some form of presentation options.

Thanks again for all of the views.

-Bob
 
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Definitively worth a try. Thanks Bob!
 
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a survey of enduser buyers would be the onlying way to find out?
Hi

i agree with that.
you'd have to poll each buyer to ask whether the logo made the difference in the decision to buy.
or
you'd have to ask if they would have purchased the name without it.

think of all the domains sold in marketplace/backorder auctions, where the only presentation is the name itself.

it's a place where all the presentation or imagery needed, comes from the minds of the bidders who have already thought of what they will do with the name, if they win.

imo...

The major marketplaces are continuously testing how domains can best be presented on their landers
Hi

the testing, isn't really a test.
they are doing it, if/when they decide to change them, is only to please the sellers who complain
and of course, for commissions.

just think if you check a name to buy, the domain or domain idea is already in your head before you get to the page.
the lander is only there to provide means of contact for possible sale.

imo...
Even in real estate, the boost is difficult to quantify, because each property is unique,
Hi

absolutely true.
it's the same with domains, because each name is unique as well.
people pay for it because it seems to work.
Hi

now, we all know that people pay for a lot of :poop: that they think they need... especially if you can sell them the idea that it works.
but,
if it's difficult to quantify-
then
seems to work can't be proven.

perhaps it's a first impression thing.

imo...
 
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Hi

i agree with that.
you'd have to poll each buyer to ask whether the logo made the difference in the decision to buy.
or
you'd have to ask if they would have purchased the name without it.
I think that would be a leading question. Would be better to ask "what made you buy this domain" and see if they mentioned a logo voluntarily.
 
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I think that would be a leading question. Would be better to ask "what made you buy this domain" and see if they mentioned a logo voluntarily.
Finding this out can be as difficult as finding out why one can make certain impulse purchases in a supermarket. Sometimes people do not even know that they are subtly influenced. We always think we are acting rationally, while we are influenced in all sorts of ways.

But it's definitely interesting stuff.
 
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I think that would be a leading question. Would be better to ask "what made you buy this domain" and see if they mentioned a logo voluntarily.
While a marketing researcher could devise a questionnaire or interview protocol that would elicit what factors have some relevance, I suspect there are so many factors, different with different types of buyers, that it would take a truly mammoth research study to yield anything statistically significant. Such a study would be super interesting though, as it would tell us about far more than simply presentation factors.

It is true that over time people's remembering of factors would weaken, perhaps in a biased way. Another approach to a research study would be to observe people who were tasked with coming up with a name for a product or business. You could see which names they paused at, what they commented while considering different names, etc.

There are a couple of approaches to research design that might be easier to get some handle on the importance, or lack, of presentation, though. If a seller with a large portfolio, and steady sales, did a rigorous A/B randomized division of names, in one group used a simple name and price lander and the other a more sophisticated presentation, then after some period looked at sales differences it *might* indicate whether important. I say might because I suspect other factors could dominate. For example, more buyers might select names from a simple Afternic BIN lander over a professional presentation Atom one, not directly because presentation did not matter, but because they trust the GD branding more. So ideally you need examples of different presentations but with same marketplace.

An even easier approach would be to take one platform, like Atom, and do an A/B split randomized by of names with similar types, quality and pricing. Make some difference, such as no description on A names, or no visual image, or no logo, or lack of CamelCase, and run it for a long enough period, and then see if one group or the other had more views, short lists, or sales. Since Atom automatically record all of those factors on a name by name basis, one could start building some data right away. It might not be too long to see if there was a significant difference in a name being viewed, which is of course step 1 to the name being considered or potentially purchased. One nice feature is you could switch A/B but with same names, to make sure that it was indeed the presentation and not the names making the difference (i.e. the group with no descriptions make those same names now have descriptions and track if views go up, or possibly down).

I don't know if they do internal tests like this, but would be interesting if Afternic measured the difference CamelCasing makes, since some have converted and many names still not.

-Bob
 
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Are you implying that Atom needs a team of physicists to accomplish this astronomical task, Bob?
 
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i agree with that.
you'd have to poll each buyer to ask whether the logo made the difference in the decision to buy.
I am speculating, but I would be surprised if in many cases the logo influenced the decision to buy. I think in most cases the provided logo would not fit the business, and most would not associate value to the inclusion of the logo. Now and then, yes, it might.

But I think the question is whether if one is scrolling through 4000 names, 1000 have no logos just name, 1000 have strong professional logos, 1000 have cookie cutter poor quality logos, 1000 have visual displays, is there a difference in which names the user pauses to consider in more details.

By the way, in this discussion there has been a lot of focus on logo, but in my mind the logo is just one of many elements. The article has 20 sections, only one of which deals with logos (and that section the title is whether they matter).

Possibly obscured by my too long article, but the main points were does presentation in general matter, and in writing descriptions, or using AI generated ones, what are some points to improve descriptions.

-Bob
 
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Are you implying that Atom needs a team of physicists to accomplish this astronomical task, Bob?
Those teams always good especially if your brand is from particle physics :xf.grin:, but more I was saying Atom itself provides data that would make some level of testing somewhat easy for sellers themselves. I say that realizing every research question is harder to answer than one thinks at the outset.

I appreciate all of the data and insights Atom regularly offer with respect to various aspects.

I am sure the folks at BrandBucket and BrandPa etc. also have done thinking/research on what works best. I wonder if I could entice people from all 3 markets to comment for an article sometime? Efty also must have put a lot of thought in this over the years with their various lander designs. And Dan too for that matter. And Sedo.

-Bob
 
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I am sure the folks at BrandBucket and BrandPa etc. also have done thinking/research on what works best. I wonder if I could entice people from all 3 markets to comment for an article sometime? Efty also must have put a lot of thought in this over the years with their various lander designs. And Dan too for that matter. And Sedo.
Agree. And, don't forget all the input from active members on this forum making suggestions to further improve those marketplaces. Some of these marketplaces are very receptive to suggestions (Alter), while others are particularly slooow and stubborn.
 
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Till date how much have been sold through Namepros landers
 
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If one has small quantity domains then he may have time for presentation of each domain, but with huge portfolios I would concentrate only on high valued domains, to present it with logo and other cosmetics of staging it.
In short the Name is what counts the most when a buyer is reaching out not what makeup it have, beside it's not expensive to redraw another logo by the buyer.
But well if you draw a beautiful logo for a domain which sounds weird and describes what it means, then the buyer may get in love with that domain, because the makeup was perfectly matched with the name.
 
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