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Old 12-10-2004, 11:16 AM THREAD STARTER               #1 (permalink)
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Designsandtemplates.com


I bought a template from these guys 16 days ago and although they were quick to take the money from my account, I have not recieved the template. I have emailed them at least three times since then asking what is going on and not a signle one of my emails has been replied. Do you people have any experience with these guys? Please I want my template, I paid for it. Any suggestions?
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Old 12-11-2004, 05:18 AM   #2 (permalink)
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do you even know if they have done it?
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Old 12-11-2004, 05:24 AM THREAD STARTER               #3 (permalink)
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Well the payment is showing on my statement


They have taken money from my bank account and now I am waiting for the template. It's been 2 weeks, and whether or not they have processed it (after two weeks), surely it is bad business practice to ignore emails.
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Old 12-11-2004, 05:35 AM   #4 (permalink)
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yes, i would say that aswell, is it a special kind of template you were after?
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Old 12-11-2004, 06:17 AM THREAD STARTER               #5 (permalink)
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Yes


I am looking like a news-type or a portal-type of template.
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Old 12-17-2004, 08:14 PM   #6 (permalink)
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I've had past experience with other companies. Find out what merchant you paid for the template through (i.e. PayPal, 2Checkout.com, Modernbill, etc.) and then you notify that company of this faulty transaction. They take care of it all. Also, a lot of those companies are owned one way or another by templatemonster.com and ultravertex.com so look into that too.
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Old 12-17-2004, 11:38 PM   #7 (permalink)
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i would imagine after 2 weeks you should know something
so i would look into it and see what is going on
hope all works out for you
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Old 12-31-2004, 11:07 AM THREAD STARTER               #8 (permalink)
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Nothing


They said "they'd look into it", i spoke to the people from whom the templates are affiliated, and they said they will contact designtemplates, but nothing. Ive given up on it and purchased the template elsewhere but they still haven't done anything. Which mean they have my money but i do not have their template. I doubt its worth trying to contact them il just have to live with the loss.
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Old 01-01-2005, 01:04 AM   #9 (permalink)
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Originally Posted by fjnjn2000
They said "they'd look into it", i spoke to the people from whom the templates are affiliated, and they said they will contact designtemplates, but nothing. Ive given up on it and purchased the template elsewhere but they still haven't done anything. Which mean they have my money but i do not have their template. I doubt its worth trying to contact them il just have to live with the loss.
well then they will cheat again others.. you better fight against him..
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Old 01-01-2005, 01:40 AM   #10 (permalink)
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Originally Posted by fjnjn2000
They have taken money from my bank account and now I am waiting for the template. It's been 2 weeks, and whether or not they have processed it (after two weeks), surely it is bad business practice to ignore emails.
how did they take the money from your bank account?
????: NamePros.com http://www.namepros.com/website-development/59161-designsandtemplates-com.html

their site accepts paypal...did you pay through paypal? if so you can make a complaint at paypal and they will be a resolution!
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