My Hostbill Review

Fusionhost · 05-27-2010, 12:22 PM

My Hostbill Review

Background

I have been in the web hosting business since early 2001, under the name WizardsWeb. I was hosting and creating websites for local businesses only. In November 2003 I decided to branch out and target national and international business which I then renamed the business Fusionhost - Fusionhost | Fusing you with the web

By September 2005 I had just less than 1000 hosting clients ranging from small shared packages to dedicated servers around the world.

Unfortunately on the 9th of N November 2005 I had a life changing motorcycle accident and decided to close the company so I could concentrate on my rehab.

I decided in late 2009 to re open the business and started researching heavily on the industry changes since I was gone. This is when I discovered an alternative to WHMCS which has the market share at the moment.

Hostbill is the new kid on the block but their enthusiasm for their product amazed me... So I thought I’d give it a shot.

I’m really glad I did! At first it was lacking features but I made a thread on their forum suggesting features and they were pleasantly responsive. All my suggestions have been added within 2 updates which is amazing.

See - Questions - HostBill Forums

There are lots of positive features for using their software, but here are just a few:

The software is FREE if you have less than five clients!
It’s also FREE for a three month trial so you can test the system in depth

The staff are always helpful and friendly!
They have ultra-fast support times unlike their competitors
The software is continually being updated WITH customer requests (every month)
They are always willing to add new features that you need to make your business grow
Hostbill has seamless integration
The layout is uncluttered! For both the admin and the user unlike their competition

Hostbill IS also cheaper than WHMCS!

Some other suggestions I have to improve the software are:

An easy deletion of clients, which it automatically re numbers the client I.D’s,
????: NamePros.com http://www.namepros.com/web-hosting-discussion/658608-my-hostbill-review.html
Forum Integration,
Promotional Codes to automatically update on the site (Using integrator)
A Free domain registration feature with certain hosting plans

Conclusion

The main sales point for me was, that the staff actually listen to what the customer requests and produce it in record time (product updates).

Yes the software is new, but they are listening to their customer requests and producing the goods within weeks not months! Their customer support is excellent, tickets are responded to within minutes usually.

For this reason I will be staying with Hostbill for a very long time.

Regards,
Jon @ Fusionhost

P.S. If this is in the wrong section please move it

XeHSean · 05-27-2010, 07:42 PM

Glad to hear that you are happy with your service! Hopefully they can continue to keep you this happy!

SiberForum · 05-28-2010, 12:54 AM

So many details here!
Thanks for the review

Fusionhost · 05-28-2010, 01:31 PM

No problem make sure you check them out

sequencehosting · 05-29-2010, 09:13 AM

Fantastic review! Thanks for sharing with the community.

Jack

WebIntellects - Rob · 05-30-2010, 10:53 PM

Good review is a sign to the web hostying provider as well. They must be happy that you are customer of them.

iHubNet-Matt · 06-12-2010, 11:27 AM

Thanks for letting us know about their services. I think you are really happy with them and that they are keeping you happy.

HostMantis · 06-12-2010, 12:38 PM

We use WHMCS and it works great, so it's kind of hard to even consider another billing software because why try to fix something if it's not broke?

In what areas of the HostBill software do you feel may be lacking in comparison with WHMCS? And which areas are better?

05-27-2010, 12:22 PM	THREAD STARTER #1 (permalink)
Fusionhost Senior Member Join Date: Aug 2003 Location: Plymouth, UK Posts: 1,009	My Hostbill Review My Hostbill Review Background I have been in the web hosting business since early 2001, under the name WizardsWeb. I was hosting and creating websites for local businesses only. In November 2003 I decided to branch out and target national and international business which I then renamed the business Fusionhost - Fusionhost \| Fusing you with the web By September 2005 I had just less than 1000 hosting clients ranging from small shared packages to dedicated servers around the world. Unfortunately on the 9th of N November 2005 I had a life changing motorcycle accident and decided to close the company so I could concentrate on my rehab. I decided in late 2009 to re open the business and started researching heavily on the industry changes since I was gone. This is when I discovered an alternative to WHMCS which has the market share at the moment. Hostbill is the new kid on the block but their enthusiasm for their product amazed me... So I thought I’d give it a shot. I’m really glad I did! At first it was lacking features but I made a thread on their forum suggesting features and they were pleasantly responsive. All my suggestions have been added within 2 updates which is amazing. See - Questions - HostBill Forums There are lots of positive features for using their software, but here are just a few: The software is FREE if you have less than five clients! It’s also FREE for a three month trial so you can test the system in depth The staff are always helpful and friendly! They have ultra-fast support times unlike their competitors The software is continually being updated WITH customer requests (every month) They are always willing to add new features that you need to make your business grow Hostbill has seamless integration The layout is uncluttered! For both the admin and the user unlike their competition Hostbill IS also cheaper than WHMCS! Some other suggestions I have to improve the software are: An easy deletion of clients, which it automatically re numbers the client I.D’s, ????: NamePros.com http://www.namepros.com/web-hosting-discussion/658608-my-hostbill-review.html Forum Integration, Promotional Codes to automatically update on the site (Using integrator) A Free domain registration feature with certain hosting plans Conclusion The main sales point for me was, that the staff actually listen to what the customer requests and produce it in record time (product updates). Yes the software is new, but they are listening to their customer requests and producing the goods within weeks not months! Their customer support is excellent, tickets are responded to within minutes usually. For this reason I will be staying with Hostbill for a very long time. Regards, Jon @ Fusionhost P.S. If this is in the wrong section please move it

05-27-2010, 07:42 PM	#2 (permalink)
XeHSean NamePros Regular Join Date: Apr 2008 Posts: 371 Follow @xesolutions	Glad to hear that you are happy with your service! Hopefully they can continue to keep you this happy! __________________ █ XeHost.net - Hosting websites since 1999! █ Shared Hosting, Reseller Hosting, VPS Hosting, and Dedicated Servers █ Free WHMCS, End-User Support, and WHMReseller for Reseller Hosting Packages! █ Follow us on Twitter - new special every Sunday! @XeHost

05-28-2010, 12:54 AM	#3 (permalink)
SiberForum Senior Member Join Date: Dec 2007 Posts: 1,459	So many details here! Thanks for the review __________________ Canadian .CA Domain Name Registration and Web Site Hosting Sibername.com is an ICANN/CIRA/Eurid Accredited Registrar.

05-29-2010, 09:13 AM	#5 (permalink)
sequencehosting NamePros Member Join Date: Jan 2010 Posts: 59	Fantastic review! Thanks for sharing with the community. Jack __________________ █ Sequence Hosting - $1/mo cPanel hosting! - Why pay more for less? █ Professional cPanel Web Hosting From $1/month! █ ^ Premium Web Hosting! View Our Control Panel █ Web Hosting Affiliate Program - 20% Lifetime Commissions!

05-30-2010, 10:53 PM	#6 (permalink)
WebIntellects - Rob NamePros Regular Join Date: Nov 2009 Posts: 656	Good review is a sign to the web hostying provider as well. They must be happy that you are customer of them. __________________ Use coupon "Rob" and get 10% discount for any payment! WebIntellects - Fully Managed Dedicated and since 1999. WebhostGIANT - Low cost hosting from $2.79!

05-28-2010, 01:31 PM	THREAD STARTER #4 (permalink)
Fusionhost Senior Member Join Date: Aug 2003 Location: Plymouth, UK Posts: 1,009	No problem make sure you check them out

06-12-2010, 11:27 AM	#7 (permalink)
iHubNet-Matt NamePros Regular Join Date: Aug 2007 Posts: 608	Thanks for letting us know about their services. I think you are really happy with them and that they are keeping you happy.

06-12-2010, 12:38 PM	#8 (permalink)
HostMantis Best Web Hosting Join Date: Mar 2010 Posts: 691 Follow @HostMantis	We use WHMCS and it works great, so it's kind of hard to even consider another billing software because why try to fix something if it's not broke? In what areas of the HostBill software do you feel may be lacking in comparison with WHMCS? And which areas are better? __________________ ██ HostMantis Affordable Web Hosting ██ Shared • Reseller • 24/7/365 Support • Instant Activation ██ CloudLinux • Softaculous • Fantastico • FFMpeg • PHP 5.3 ██ HostMantis on: Facebook • Twitter

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