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Old 03-26-2010, 02:25 PM THREAD STARTER               #1 (permalink)
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Managed VPS problem


I ordered Managed VPS, the guy wont set it up saying I need to order VPS unmanaged.

I am like. WTF, you want me to order the other thing?

How should I deal with this? I posted to paypal to cancel, but paypal wont escalate it until a week later.

What to do in this situation?
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Old 03-26-2010, 04:07 PM   #2 (permalink)
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Originally Posted by tech4 View Post
I ordered Managed VPS, the guy wont set it up saying I need to order VPS unmanaged.

I am like. WTF, you want me to order the other thing?
????: NamePros.com http://www.namepros.com/web-hosting-discussion/647168-managed-vps-problem.html

How should I deal with this? I posted to paypal to cancel, but paypal wont escalate it until a week later.

What to do in this situation?
That sounds very stupid to me since a managed VPS means they should at least install the control panel and OS for you.

My advice is to find a reliable VPS provider. I have a small VPS with igxhost.com and have been very happy with their service. Their support will do pretty much anything to help.

EDIT: I just noticed that you said they have set it up but want you to now change to the unmanaged VPS. My advice is to ask the provider for a refund if you are not happy with the service.

Jack
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Old 03-26-2010, 05:23 PM THREAD STARTER               #3 (permalink)
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They have not set it up, they want me to order both manage and unmanged vps to be service. I told them I thought manage vps means I get a server and ips and stuff. But they say no, they say I need to also order the unmanaged to get it up.

I asked for a refund, the guy said, he will give me an unmanage vps for free now (with the manage vps) I was like. NO thanks. Please refund, and nothing happens. YET.

Paypal on the other hand I can't escalate until 7 days after the purchase...wtf.

------------------

So I ordered from another host (2 days) ago, the host ran out of ips. I said I want out now since you can't set me up.
So now I receive an email saying that the host has changed owner and cannot refund but would try to set me up.

I was like wtf...another ...anyway. I am not sure if the second host is lying, but if I wait for a few days like 2 days after paying for service they guy is saying "we ran out of ips, we need to get you one, please wait".................
????: NamePros.com http://www.namepros.com/showthread.php?t=647168

And he wont refund because its under new management, the old owner who took the money is gone he say.....UNBELIEVABLE! this is my first vps buying experience.

---------- Post added at 04:23 PM ---------- Previous post was at 03:56 PM ----------

Someone just recommended I try this host.

They look good and fast...

anyone know anything about them ? AmeriNOC.com - Managed Web Hosting
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Old 03-26-2010, 11:39 PM   #4 (permalink)
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Unfortunately you have selected unreliable VPS provider.Just try to find reliable provider with the help of which you could be able to meet your desires without any disturbance.
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Old 03-27-2010, 11:59 AM THREAD STARTER               #5 (permalink)
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Well I am selecting another one now (this will be the third vps) I heard its very good from a member.
Not sure if the member is a sales guy or the owner. Its Amerinoc.com

Site loads very fast, prices are very nice. (I love the speed) and 24x7 support.
I'll try it now.
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Old 03-27-2010, 12:03 PM   #6 (permalink)
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wrong providers brother, always different among managed or unmanaged vps to be a better choosing in the nex
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Old 03-29-2010, 12:31 AM   #7 (permalink)
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It looks like you do not understand each other exactly... Do you have any confirmation emails from them saying you did ordered managed VPS?
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Old 04-05-2010, 03:33 AM   #8 (permalink)
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Originally Posted by tech4 View Post
Well I am selecting another one now (this will be the third vps) I heard its very good from a member.
????: NamePros.com http://www.namepros.com/showthread.php?t=647168
Not sure if the member is a sales guy or the owner. Its Amerinoc.com

Site loads very fast, prices are very nice. (I love the speed) and 24x7 support.
I'll try it now.

Have you got a chance to check what comes under managed and un-managed hosting services from your preferred host ?
If you are planning to order a VPS don't forget to check VPS-TOS if your new webhost have any such documentation.
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