Netfirms.com and Zend

MasterGuru · 08-16-2009, 09:44 AM

Hi!

I have been moved my domain with developed site to Netfirms.com. My project using Zend.
I was completely suprised after I saw following message: "Zend Optimizer not installed/ The component "Zend Optimizer" is not installed on the Web Server and therefore cannot service encoded files. Please download and install the Zend Optimizer (available without charge) on the Web Server."

I tryed to contact Netfirms support, but there is no reply from them for more than 3 days....

Is it possible to activate Zend at Netfirms.com manually from my side?

Thanks.

CrazyTech · 08-17-2009, 08:29 AM

The short answer is no, you'll need root access to the server to install Zend Optimizer.

If it's been more than three days waiting for a reply, I might suggest finding a new host.

SiberForum · 08-17-2009, 11:43 PM

Originally Posted by CrazyTech

The short answer is no, you'll need root access to the server to install Zend Optimizer.
????: NamePros.com http://www.namepros.com/web-hosting-discussion/603650-netfirms-com-and-zend.html

If it's been more than three days waiting for a reply, I might suggest finding a new host.

So if they promise that I suppose they should find the way and provide that for their customers. In other case that would be lie on their web site

rumsfo · 08-18-2009, 02:51 AM

I assume you have chosen non correct web hosting service plan . Maybe you have chosen the one where that is not installed. In any case that could be the subject of the ticket you will send to the web hosting provider

~ServerPoint~ · 08-19-2009, 02:52 AM

Ask them for refund. You need to get what you have paid for if you do not get that I believe that you should not wait and ask for the refund

08-16-2009, 09:44 AM	THREAD STARTER #1 (permalink)
MasterGuru NamePros Regular Join Date: Sep 2008 Location: Russian Federation Posts: 270	Netfirms.com and Zend Hi! I have been moved my domain with developed site to Netfirms.com. My project using Zend. I was completely suprised after I saw following message: "Zend Optimizer not installed/ The component "Zend Optimizer" is not installed on the Web Server and therefore cannot service encoded files. Please download and install the Zend Optimizer (available without charge) on the Web Server." I tryed to contact Netfirms support, but there is no reply from them for more than 3 days.... Is it possible to activate Zend at Netfirms.com manually from my side? Thanks.

08-18-2009, 02:51 AM	#4 (permalink)
rumsfo NamePros Regular Join Date: Apr 2009 Posts: 212	I assume you have chosen non correct web hosting service plan . Maybe you have chosen the one where that is not installed. In any case that could be the subject of the ticket you will send to the web hosting provider __________________ ?Want FREE Windows 7 UE or Zune HD 32GB? - We will give it! learn more how to get it... ASPnix Web Hosting - ASP.NET, MS SQL, AJAX, Hyper-V Microsoft Hosting and Virtualization

08-19-2009, 02:52 AM	#5 (permalink)
~ServerPoint~ NamePros Regular Join Date: Nov 2007 Posts: 994	Ask them for refund. You need to get what you have paid for if you do not get that I believe that you should not wait and ask for the refund __________________ ServerPoint.com - a true hosting company offering online presence solutions since 1998 Web Hosting, colocation, dedicated servers, Virtual Private Server (VPS) hosting *Wholly owned multi homed network, servers and facilities*

08-17-2009, 08:29 AM	#2 (permalink)
CrazyTech NamePros Expert Join Date: Oct 2004 Location: South Carolina Posts: 5,043	The short answer is no, you'll need root access to the server to install Zend Optimizer. If it's been more than three days waiting for a reply, I might suggest finding a new host.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)