How to "format" a Cpanel account?

spycraft · 08-14-2009, 02:38 AM

Hello all,

Here is my situation:

I currently have a reseller account with a hosting provider. I am using one of my domains as my main domain for the account - through which I can log into my WHM and create new accounts. I have already created many accounts which should NOT be affected in any way from this.
????: NamePros.com http://www.namepros.com/web-hosting-discussion/603156-how-to-format-a-cpanel-account.html

At this point, I would like to completely reconstruct the site that I have on my main domain. I know that I can simply start deleting the files in my public_html folder and delete the mysql DBs from the account, however, I was wondering if there is a faster way.

If that wasn't my main account, I would simply terminate it and create it all over again, but I am afraid to do that cause it is. Would terminating that account cause any problems to the rest of my accounts?

I noticed that there is a folder in my main ftp for this domain, named after my username, and that folder includes folders such as "resellerconfig" or "dnszones". I don't know what those folders are, but I am assuming that they have something to do with the settings of my reseller account.

So, what do you think is the best way to start? My site was basically hacked and they did a mysql injection on it, so I really want to wipe it clean and put a completely different and more secure script on it. I really don't want anything from that old site to remain on there. Is there any easy way to do that?

Thanks in advance!

Note to mods: If this is not the most appropriate section for such a thread, I kindly ask that you move it to the right one. Thank you!

SiberForum · 08-18-2009, 12:07 AM

I suppose in this situation your own web hosting company will be able to help you. Just create the support ticket and ask them for the help

rumsfo · 08-18-2009, 02:43 AM

I assume that is the problem for the end users like you ans I assume you need to ask the web hosting company for the help in this case

spycraft · 08-18-2009, 03:01 AM

Thanks for your help guys. I just deleted every file in my public_html folder and then manually deleted the DBs and such - was the easiest to go at it as my host recommended ;-)

rumsfo · 08-18-2009, 05:28 AM

Just be in touch with your web hosting provider support and you will be happy.
If not sure always ask

spycraft · 08-18-2009, 07:12 AM

Wish it was that easy...

I am sure you know how some hosting providers offer sloooooow support.

P.S. I am not an end user - just your average noob lol

~ServerPoint~ · 08-19-2009, 02:30 AM

Originally Posted by spycraft

Wish it was that easy...

????: NamePros.com http://www.namepros.com/showthread.php?t=603156

I am sure you know how some hosting providers offer sloooooow support.

P.S. I am not an end user - just your average noob lol

So maybe that would be better have less slow web hosting provider?

spycraft · 08-19-2009, 03:32 AM

Originally Posted by ~ServerPoint~

So maybe that would be better have less slow web hosting provider?

Of course... but I am on a tight budget. It's either slow with less uptime but good support or fast with good uptime and slooooow support

????: NamePros.com http://www.namepros.com/showthread.php?t=603156

If you can recommend one that has both - I am all ears.

~ServerPoint~ · 08-19-2009, 04:26 AM

Well I would recommend you have short list of the companies and start testing them.

08-14-2009, 02:38 AM	THREAD STARTER #1 (permalink)
spycraft NamePros Regular Join Date: Mar 2009 Posts: 384	How to "format" a Cpanel account? Hello all, Here is my situation: I currently have a reseller account with a hosting provider. I am using one of my domains as my main domain for the account - through which I can log into my WHM and create new accounts. I have already created many accounts which should NOT be affected in any way from this. ????: NamePros.com http://www.namepros.com/web-hosting-discussion/603156-how-to-format-a-cpanel-account.html At this point, I would like to completely reconstruct the site that I have on my main domain. I know that I can simply start deleting the files in my public_html folder and delete the mysql DBs from the account, however, I was wondering if there is a faster way. If that wasn't my main account, I would simply terminate it and create it all over again, but I am afraid to do that cause it is. Would terminating that account cause any problems to the rest of my accounts? I noticed that there is a folder in my main ftp for this domain, named after my username, and that folder includes folders such as "resellerconfig" or "dnszones". I don't know what those folders are, but I am assuming that they have something to do with the settings of my reseller account. So, what do you think is the best way to start? My site was basically hacked and they did a mysql injection on it, so I really want to wipe it clean and put a completely different and more secure script on it. I really don't want anything from that old site to remain on there. Is there any easy way to do that? Thanks in advance! Note to mods: If this is not the most appropriate section for such a thread, I kindly ask that you move it to the right one. Thank you! __________________ WTS 100+ Domains - Quitting - Getting Rid Of Everything - CRAZY Prices ----------------------->CLEARANCE - 150 Domains<-----------------------

08-18-2009, 12:07 AM	#2 (permalink)
SiberForum Senior Member Join Date: Dec 2007 Posts: 1,459	I suppose in this situation your own web hosting company will be able to help you. Just create the support ticket and ask them for the help __________________ Canadian .CA Domain Name Registration and Web Site Hosting Sibername.com is an ICANN/CIRA/Eurid Accredited Registrar.

08-18-2009, 02:43 AM	#3 (permalink)
rumsfo NamePros Regular Join Date: Apr 2009 Posts: 212	I assume that is the problem for the end users like you ans I assume you need to ask the web hosting company for the help in this case __________________ ?Want FREE Windows 7 UE or Zune HD 32GB? - We will give it! learn more how to get it... ASPnix Web Hosting - ASP.NET, MS SQL, AJAX, Hyper-V Microsoft Hosting and Virtualization

08-18-2009, 03:01 AM	THREAD STARTER #4 (permalink)
spycraft NamePros Regular Join Date: Mar 2009 Posts: 384	Thanks for your help guys. I just deleted every file in my public_html folder and then manually deleted the DBs and such - was the easiest to go at it as my host recommended ;-) __________________ WTS 100+ Domains - Quitting - Getting Rid Of Everything - CRAZY Prices ----------------------->CLEARANCE - 150 Domains<-----------------------

08-18-2009, 05:28 AM	#5 (permalink)
rumsfo NamePros Regular Join Date: Apr 2009 Posts: 212	Just be in touch with your web hosting provider support and you will be happy. If not sure always ask __________________ ?Want FREE Windows 7 UE or Zune HD 32GB? - We will give it! learn more how to get it... ASPnix Web Hosting - ASP.NET, MS SQL, AJAX, Hyper-V Microsoft Hosting and Virtualization

08-18-2009, 07:12 AM	THREAD STARTER #6 (permalink)
spycraft NamePros Regular Join Date: Mar 2009 Posts: 384	Wish it was that easy... I am sure you know how some hosting providers offer sloooooow support. P.S. I am not an end user - just your average noob lol __________________ WTS 100+ Domains - Quitting - Getting Rid Of Everything - CRAZY Prices ----------------------->CLEARANCE - 150 Domains<-----------------------

08-19-2009, 04:26 AM	#9 (permalink)
~ServerPoint~ NamePros Regular Join Date: Nov 2007 Posts: 994	Well I would recommend you have short list of the companies and start testing them. __________________ ServerPoint.com - a true hosting company offering online presence solutions since 1998 Web Hosting, colocation, dedicated servers, Virtual Private Server (VPS) hosting *Wholly owned multi homed network, servers and facilities*

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