[advanced search]
Results from the most recent live auction are here.
19 members in the live chat room. Join Chat!
Register Rules & FAQ NP$ Store Active Threads Mark Forums Read
Domain Name Industry Newsletter
Go Back   NamePros.Com > Design and Development > Web Hosting Discussion
Reload this Page can't get ...
User Name
Password

Old 02-13-2008, 06:22 AM   · #1
ZannuZZi
NamePros Regular
 
ZannuZZi's Avatar
 
Trader Rating: (0)
Join Date: Oct 2006
Posts: 248
NP$: 8.00 (Donate)
ZannuZZi is an unknown quantity at this point
can't get ...
SerevrPoint.com writes that they provide 2 hour (or less) hardware replacement. Can anybody explain it ot me? What does it mean?
Thanks in advance.


Please register or log-in into NamePros to hide ads
ZannuZZi is offline   Reply With Quote
Old 02-13-2008, 10:04 AM   · #2
iHubNet-Matt
NamePros Regular
 
Trader Rating: (0)
Join Date: Aug 2007
Posts: 405
NP$: 0.00 (Donate)
iHubNet-Matt is on a distinguished road
I think they can explain it better than any one else. he is very active in the forum. I hope he will come up with an explanation.

By the way, this is for dedicated server. right? In that case, they may be mentioning about replacing harddisk, RAM etc.
__________________
iHubNet Ltd - Premium Hosting Solutions 4 ALL
• Solid Support • Solid Equipment • Solid Network
Shared Hosting / Reseller Hosting / Managed Server
Matt T.
iHubNet-Matt is offline   Reply With Quote
Old 02-13-2008, 11:36 PM   · #3
~ServerPoint~
NamePros Regular
 
~ServerPoint~'s Avatar
 
Trader Rating: (0)
Join Date: Nov 2007
Posts: 498
NP$: 0.00 (Donate)
~ServerPoint~ is on a distinguished road
Hello Zanuzzi. To be honest I don't know how to explain that more clearly. But anyway you can contact me personaly here. Or our staff.
Thank you.
__________________
ServerPoint.com - a true hosting company offering online presence solutions since 1998
Web Hosting, colocation, dedicated servers, Virtual Private Server (VPS) hosting
Wholly owned multi homed network, servers and facilities
~ServerPoint~ is offline   Reply With Quote
Old 02-19-2008, 01:40 AM   · #4
garpiya
NamePros Regular
 
garpiya's Avatar
 
Trader Rating: (0)
Join Date: Oct 2006
Posts: 249
NP$: 0.00 (Donate)
garpiya is an unknown quantity at this point
Originally Posted by ZannuZZi
SerevrPoint.com writes that they provide 2 hour (or less) hardware replacement. Can anybody explain it ot me? What does it mean?
Thanks in advance.


I think ServerPoint.com means that they guarantee 2 hours of repair of defect hardware.
What do they guarantee else?
garpiya is offline   Reply With Quote
Old 02-25-2008, 01:48 AM   · #5
loran76
NamePros Regular
 
Trader Rating: (0)
Join Date: Oct 2006
Posts: 235
NP$: 0.00 (Donate)
loran76 is an unknown quantity at this point
Originally Posted by garpiya
I think ServerPoint.com means that they guarantee 2 hours of repair of defect hardware.
What do they guarantee else?


ServerPoint.com has several guarantees to make the experience the best when using any of their services:

They do not oversell our servers
They do not cut corners
Technical support is available within minutes, not hours or days.
loran76 is offline   Reply With Quote
Old 02-27-2008, 06:04 AM   · #6
squatter
NamePros Regular
 
Trader Rating: (0)
Join Date: Oct 2006
Posts: 242
NP$: 4.00 (Donate)
squatter is an unknown quantity at this point
What's the minimum and maximum hardware replacement time for other web hosting companies? Does guarantee of any sort exist here?
Do these 2 hour time single out serverpoint.com friom the rest of other dedicated hosting providers?
squatter is offline   Reply With Quote
Old 02-27-2008, 06:41 AM   · #7
JamesIsCool
NamePros Regular
 
Trader Rating: (5)
Join Date: Feb 2007
Posts: 290
NP$: 1.76 (Donate)
JamesIsCool will become famous soon enough
It all depends. *correct me if I'm wrong serverpoint* But I belive ServerPoint co los his servers in a datacenter as most datacenters (particulary BURST) wouldn't have a 2 hour guarantee because they are so slow . That or he has a very good SLA in place.
__________________
NO LONGER AFFILIATED WITH GEEK RACK NETWORKS!!!!!!!!!!!!!!!!!!!!!!!
JamesIsCool is offline   Reply With Quote
Old 03-07-2008, 02:05 AM   · #8
antic
NamePros Member
 
antic's Avatar
 
Trader Rating: (0)
Join Date: Nov 2006
Posts: 142
NP$: 0.00 (Donate)
antic is an unknown quantity at this point
Originally Posted by squatter
What's the minimum and maximum hardware replacement time for other web hosting companies? Does guarantee of any sort exist here?
Do these 2 hour time single out serverpoint.com friom the rest of other dedicated hosting providers?


I believe, yes.
I don't think that there are many dedicated hosting providers that guarantee that feature. ServerPoint.com does it and it's one more plus for them.
antic is offline   Reply With Quote
Old 03-10-2008, 03:59 AM   · #9
moonlight77
NamePros Member
 
moonlight77's Avatar
 
Trader Rating: (0)
Join Date: Dec 2006
Posts: 145
NP$: 0.00 (Donate)
moonlight77 is on a distinguished road
As I see ServerPoint.com provides also different levels of support. What does it mean?
moonlight77 is offline   Reply With Quote
Old 03-10-2008, 10:54 AM   · #10
iHubNet-Matt
NamePros Regular
 
Trader Rating: (0)
Join Date: Aug 2007
Posts: 405
NP$: 0.00 (Donate)
iHubNet-Matt is on a distinguished road
Originally Posted by moonlight77
As I see ServerPoint.com provides also different levels of support. What does it mean?



What do you mean by different levels? From their website, it seems that they provide emergency phone support, live chat and ticket system.
The best option for more details will be to contact them.
__________________
iHubNet Ltd - Premium Hosting Solutions 4 ALL
• Solid Support • Solid Equipment • Solid Network
Shared Hosting / Reseller Hosting / Managed Server
Matt T.
iHubNet-Matt is offline   Reply With Quote
Old 03-17-2008, 08:19 AM   · #11
ZannuZZi
NamePros Regular
 
ZannuZZi's Avatar
 
Trader Rating: (0)
Join Date: Oct 2006
Posts: 248
NP$: 8.00 (Donate)
ZannuZZi is an unknown quantity at this point
Originally Posted by moonlight77
As I see ServerPoint.com provides also different levels of support. What does it mean?


Thanks for your inptu, guys.
ServerPoint.com provides Level 1 on their VPS plans. It means the following.
ZannuZZi is offline   Reply With Quote
Old 03-19-2008, 01:50 AM   · #12
~ServerPoint~
NamePros Regular
 
~ServerPoint~'s Avatar
 
Trader Rating: (0)
Join Date: Nov 2007
Posts: 498
NP$: 0.00 (Donate)
~ServerPoint~ is on a distinguished road
Quote:
It all depends. *correct me if I'm wrong serverpoint* But I belive ServerPoint co los his servers in a datacenter as most datacenters (particulary BURST) wouldn't have a 2 hour guarantee because they are so slow . That or he has a very good SLA in place.


We are wholly owned multi homed network, servers and facilities
__________________
ServerPoint.com - a true hosting company offering online presence solutions since 1998
Web Hosting, colocation, dedicated servers, Virtual Private Server (VPS) hosting
Wholly owned multi homed network, servers and facilities
~ServerPoint~ is offline   Reply With Quote
Closed Thread

NamePros is a revenue sharing forum.
« Custom 404 Page | want to transfer files on cpanel »

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


Site Sponsors
Buy Flash Arcade Game Script Traffic Down Under EscrowDNS
Advertise your business at NamePros
All times are GMT -7. The time now is 04:40 AM.

Advertise At NamePros - Contact Us - NamePros.Com - Archive -Privacy Statement -Top

Powered by: vBulletin Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 2.4.0