web designer need access to your dn login?

john_karr · 12-27-2010, 09:01 AM

Hello, I hire a web designer to design my site. I have a different DN registration, and hosting account set up. He's almost finish with my site but we're having some problem with the site. I change the DNS as indicated but the site still didn't propagation after 48hrs. He now wants access to my domain registration, UN and PW but I'm not giving it to him. Is something wrong here, what your opinion?

wpcupid1 · 12-27-2010, 11:35 AM

Someone need to load the files for the new site on your Server,What message you are getting?when you type in your Domain?

john_karr · 12-27-2010, 11:44 AM

Originally Posted by wpcupid1

Someone need to load the files for the new site on your Server,What message you are getting?when you type in your Domain?

this is the message I get when I type it in the web browser

index of/
????: NamePros.com http://www.namepros.com/web-design-discussion/693643-web-designer-need-access-your-dn.html

Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.7e mod_auth_pgsql/2.0.3 Server at

what does this mean?

wpcupid1 · 12-27-2010, 11:55 AM

Not sure but it looks like the type of server your account is hosting on,I can tell you one thing if you cannot move the new site to your server you might have to let your designer do it for you it more than changing the Name Server,he should just need ftp access to load the files for the new site then you can change your PW

john_karr · 12-27-2010, 12:13 PM

Originally Posted by wpcupid1

Not sure but it looks like the type of server your account is hosting on,I can tell you one thing if you cannot move the new site to your server you might have to let your designer do it for you it more than changing the Name Server,he should just need ftp access to load the files for the new site then you can change your PW

????: NamePros.com http://www.namepros.com/showthread.php?t=693643
He indicated to me all i have to do is change the DNS that it. I dont want to give him my UN and PW to my DN account. Is there another way I can get around this?

---------- Post added at 08:10 PM ---------- Previous post was at 08:08 PM ----------

Originally Posted by john_karr

He indicated to me all i have to do is change the DNS that it. I dont want to give him my UN and PW to my DN account. Is there another way I can get around this?

what a ftp access?

---------- Post added at 08:13 PM ---------- Previous post was at 08:10 PM ----------

Originally Posted by john_karr

He indicated to me all i have to do is change the DNS that it. I dont want to give him my UN and PW to my DN account. Is there another way I can get around this?

---------- Post added at 08:10 PM ---------- Previous post was at 08:08 PM ----------

what a ftp access?

by the way he have access to my hosting account not my domain reg account.

wpcupid1 · 12-27-2010, 12:21 PM

Originally Posted by john_karr

He indicated to me all i have to do is change the DNS that it. I dont want to give him my UN and PW to my DN account. Is there another way I can get around this?

Yep Have him Send you the files in a zip format uploaded it to your server and extract it in your public_html folder make sure all your files are link to the correct directory and you should be good to go.hopes this helps
????: NamePros.com http://www.namepros.com/showthread.php?t=693643

Regards,
Wendell

---------- Post added at 12:21 PM ---------- Previous post was at 12:15 PM ----------

Did you receive Confirmation from your domain registrar that your name server has been change successfully.Nope and he do not need to access to your DN account Sounds like you know how to change Name server,Also Ftp is a File Transfer Protocol.

john_karr · 12-27-2010, 12:37 PM

Originally Posted by wpcupid1

Yep Have him Send you the files in a zip format uploaded it to your server and extract it in your public_html folder make sure all your files are link to the correct directory and you should be good to go.hopes this helps

Regards,
Wendell

---------- Post added at 12:21 PM ---------- Previous post was at 12:15 PM ----------

Did you receive Confirmation from your domain registrar that your name server has been change successfully.Nope and he do not need to access to your DN account Sounds like you know how to change Name server,Also Ftp is a File Transfer Protocol.

Im illiterate when it come to this, is there a way he can have access to my domain reg for just the server and not the dn?

clasione · 12-27-2010, 12:48 PM

If you already see index of/ when you type in your domain, it looks to me that it has propergated already and provided that you have given him correct FTP access, he should be able to just uppload the files. He should not need access to your domain name.

john_karr · 12-27-2010, 01:08 PM

Originally Posted by wpcupid1

Yep Have him Send you the files in a zip format uploaded it to your server and extract it in your public_html folder make sure all your files are link to the correct directory and you should be good to go.hopes this helps

Regards,
Wendell

---------- Post added at 12:21 PM ---------- Previous post was at 12:15 PM ----------

Did you receive Confirmation from your domain registrar that your name server has been change successfully.Nope and he do not need to access to your DN account Sounds like you know how to change Name server,Also Ftp is a File Transfer Protocol.

No i didnt receive confirmation from my domain registrar!!! He have access to my hosting provider, he can change the file himself.

---------- Post added at 09:08 PM ---------- Previous post was at 09:04 PM ----------

Originally Posted by clasione

If you already see index of/ when you type in your domain, it looks to me that it has propergated already and provided that you have given him correct FTP access, he should be able to just uppload the files. He should not need access to your domain name.

????: NamePros.com http://www.namepros.com/showthread.php?t=693643
he have access to the hosting provider. You think he trying to pull a fast one for asking for my DN reg?

wpcupid1 · 12-27-2010, 01:29 PM

Originally Posted by john_karr

no i didnt receive confirmation from my domain registrar!!! He have access to my hosting provider, he can change the file himself.

---------- post added at 09:08 pm ---------- previous post was at 09:04 pm ----------

he have access to the hosting provider. You think he trying to pull a fast one for asking for my dn reg?

n/s

john_karr · 12-27-2010, 01:42 PM

I dont give anyone access to my Dn PW or UN.

Erdy · 12-27-2010, 08:23 PM

John,
Don't give him access. This is not normal. I suggest that you use skype screen sharing. It will show the person whatever is on your screen. This way you can login to your account and let him tell you what to do.

john_karr · 12-28-2010, 12:20 PM

He email me today and said, "the domain is locked, unlock the propertys and resubmit the name server. If i cant do it let me know just give me your PW and UN." Is this normal? Im not giving him my reg UN and PW!

dotker · 12-28-2010, 12:34 PM

I think theres a risk he could steal the domain but most probably its fine.

i think godaddy has a feature for something like this though?(account exec?) I tried to work with it once but gave me a hard time, its godaddy.

john_karr · 12-28-2010, 12:38 PM

Originally Posted by dotker

I think theres a risk he could steal the domain but most probably its fine.

i think godaddy has a feature for something like this though?(account exec?) I tried to work with it once but gave me a hard time, its godaddy.

????: NamePros.com http://www.namepros.com/showthread.php?t=693643
I though you suppose to keep your dn locked at all times?

***mis_chiff*** · 12-28-2010, 12:50 PM

Originally Posted by john_karr

I though you suppose to keep your dn locked at all times?

He does not need access to your DN at the
registry level Locked or not has nothing to do with the uploading of the site.

All he needs is the FTP access - such as
filezilla etc

If you are seeing the Index Of/ then the
domain sounds like it is ready to go.
????: NamePros.com http://www.namepros.com/showthread.php?t=693643

Just FTP access...

PS: Domains should always be locked, if he
is asking you to unlock it, I would reconsider
who is doing work for me - ask him why he needs the domain unlocked?

**enlytend** · 12-28-2010, 01:22 PM

If you don't know the developer well enough to trust them with your login info, contact your registrar's support for help.

john_karr · 12-28-2010, 05:11 PM

Originally Posted by mis_chiff

He does not need access to your DN at the
????: NamePros.com http://www.namepros.com/showthread.php?t=693643
registry level Locked or not has nothing to do with the uploading of the site.

All he needs is the FTP access - such as
filezilla etc

If you are seeing the Index Of/ then the
domain sounds like it is ready to go.

Just FTP access...

PS: Domains should always be locked, if he
is asking you to unlock it, I would reconsider
who is doing work for me - ask him why he needs the domain unlocked?

Im going to ask him tonight?

sdsinc · 12-29-2010, 04:36 AM

No need to unlock the domain, and you can change the name servers yourself per his instructions.
Maybe he wants to make it easy for you but he does not seem like he knows what he's doing.

john_karr · 12-29-2010, 07:37 AM

Originally Posted by sdsinc

No need to unlock the domain, and you can change the name servers yourself per his instructions.
Maybe he wants to make it easy for you but he does not seem like he knows what he's doing.

????: NamePros.com http://www.namepros.com/showthread.php?t=693643
He email me today and said i need to unlock the DN because, "to let me update the new DNS nameservers and to make the site available online."

***mis_chiff*** · 12-29-2010, 07:59 AM

The domain does not need to be unlocked to change the nameservers,
I have never heard of that.

Unless this is some obscure registrar that has a completely different practise than
everyone else in the industry

PM where it's registered and I'll see if I can walk you through the change - shouldn't be hard...
-and I don't need the password

tiawood · 12-29-2010, 08:09 AM

Originally Posted by mis_chiff

The domain does not need to be unlocked to change the nameservers,
I have never heard of that.

I've came across some that do but most don't. Nonetheless, the developer/designer should not be allowed access to your domain registration account.

HostMantis · 12-29-2010, 08:37 AM

Check whois for your domain name and see if your correct nameservers are listed. You can use domaintools.com to check your whois info for your domain.

Also, ping your domain name and see what IP address it resolves to. If it resolves to the correct server IP address, then the nameserver change is complete.

Giving your designer your registrar login info is not normal and is not recommended. As for unlocking a domain, that is normally only necessary to change registrars, i.e. transfer the domain from Godaddy to another registrar. You shouldn't need to unlock a domain just to change/update the nameservers.

12-27-2010, 09:01 AM	THREAD STARTER #1 (permalink)
john_karr NamePros Regular Join Date: Oct 2005 Posts: 838	web designer need access to your dn login? Hello, I hire a web designer to design my site. I have a different DN registration, and hosting account set up. He's almost finish with my site but we're having some problem with the site. I change the DNS as indicated but the site still didn't propagation after 48hrs. He now wants access to my domain registration, UN and PW but I'm not giving it to him. Is something wrong here, what your opinion?

12-27-2010, 12:48 PM	#8 (permalink)
clasione NamePros Regular Join Date: Mar 2005 Location: New York Posts: 322 Follow @searchen	If you already see index of/ when you type in your domain, it looks to me that it has propergated already and provided that you have given him correct FTP access, he should be able to just uppload the files. He should not need access to your domain name. __________________ Mastering Your Website www.masteringyourwebsite.com

12-28-2010, 12:20 PM	THREAD STARTER #13 (permalink)
john_karr NamePros Regular Join Date: Oct 2005 Posts: 838	He email me today and said, "the domain is locked, unlock the propertys and resubmit the name server. If i cant do it let me know just give me your PW and UN." Is this normal? Im not giving him my reg UN and PW! Last edited by john_karr; 12-28-2010 at 12:25 PM.

12-28-2010, 12:34 PM	#14 (permalink)
dotker NamePros Regular Join Date: Apr 2009 Posts: 775	I think theres a risk he could steal the domain but most probably its fine. i think godaddy has a feature for something like this though?(account exec?) I tried to work with it once but gave me a hard time, its godaddy. __________________ Dotker Online Services LaUnion.ORG on Bido Auctions

12-28-2010, 01:22 PM	#17 (permalink)
enlytend Forum Moderator Join Date: Aug 2006 Location: USA Posts: 2,152 Follow @enlytend	If you don't know the developer well enough to trust them with your login info, contact your registrar's support for help. __________________ Enlytend Solutions - Internet marketing and web development Was my advice helpful? Please consider a small donation to the National Canine Cancer Foundation - a tax deductible 501(c)(3)that directly funds cancer research

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12-27-2010, 11:35 AM	#2 (permalink)
wpcupid1 NamePros Member Join Date: Apr 2009 Posts: 141	Someone need to load the files for the new site on your Server,What message you are getting?when you type in your Domain?

12-27-2010, 11:55 AM	#4 (permalink)
wpcupid1 NamePros Member Join Date: Apr 2009 Posts: 141	Not sure but it looks like the type of server your account is hosting on,I can tell you one thing if you cannot move the new site to your server you might have to let your designer do it for you it more than changing the Name Server,he should just need ftp access to load the files for the new site then you can change your PW

12-27-2010, 01:42 PM	THREAD STARTER #11 (permalink)
john_karr NamePros Regular Join Date: Oct 2005 Posts: 838	I dont give anyone access to my Dn PW or UN.

12-27-2010, 08:23 PM	#12 (permalink)
Erdy Senior Member Join Date: Sep 2006 Location: London, UK Posts: 1,900	John, Don't give him access. This is not normal. I suggest that you use skype screen sharing. It will show the person whatever is on your screen. This way you can login to your account and let him tell you what to do.

12-29-2010, 04:36 AM	#19 (permalink)
sdsinc Domains my Dominion Join Date: Aug 2005 Location: Web 1.0 Posts: 9,963	No need to unlock the domain, and you can change the name servers yourself per his instructions. Maybe he wants to make it easy for you but he does not seem like he knows what he's doing. __________________ NameNewsletter.com - free lists of available domain names ZoneFiles.net (beta) - ccTLD and gTLD droplists

12-29-2010, 07:59 AM	#21 (permalink)
*mis_chiff* goof free! Join Date: Mar 2006 Location: Canada Posts: 9,364 Follow @mis_chiff	The domain does not need to be unlocked to change the nameservers, I have never heard of that. Unless this is some obscure registrar that has a completely different practise than everyone else in the industry PM where it's registered and I'll see if I can walk you through the change - shouldn't be hard... -and I don't need the password

12-29-2010, 08:37 AM	#23 (permalink)
HostMantis Best Web Hosting Join Date: Mar 2010 Posts: 691 Follow @HostMantis	Check whois for your domain name and see if your correct nameservers are listed. You can use domaintools.com to check your whois info for your domain. Also, ping your domain name and see what IP address it resolves to. If it resolves to the correct server IP address, then the nameserver change is complete. Giving your designer your registrar login info is not normal and is not recommended. As for unlocking a domain, that is normally only necessary to change registrars, i.e. transfer the domain from Godaddy to another registrar. You shouldn't need to unlock a domain just to change/update the nameservers. __________________ ██ HostMantis Affordable Web Hosting ██ Shared • Reseller • 24/7/365 Support • Instant Activation ██ CloudLinux • Softaculous • Fantastico • FFMpeg • PHP 5.3 ██ HostMantis on: Facebook • Twitter

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